The Watch Lab Holdings Ltd T/A The Watch Lab Reviews

Name: The Watch Lab Holdings Ltd T/A The Watch Lab
Address: The Watch Lab Holdings Ltd T/A The Watch Lab 15 Cable Court Pittman Way Fulwood, Preston
Rating: 4.36

4.4 Rating 994 Reviews

85 %

of reviewers recommend The Watch Lab Holdings Ltd T/A The Watch Lab

Company Reviews

Questions

Metrics

4.4

Based on 994 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Visit Website

Phone:

01772 655003

Email:

info@thewatchlab.co.uk

Location:

The Watch Lab Holdings Ltd T/A The Watch Lab 15 Cable Court Pittman Way Fulwood
Preston
PR2 9YW

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The Watch Lab Holdings Ltd T/A The Watch Lab 1 star review on 14th September 2024

Theresa Everard

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“my family have used watch lab and always had exelent servise”

Helpful Report

(Steven Rothwell) - Posted 9 years ago

“Thank u Andy Koritsas for a swift excellent service. I was impressed with the service even more so as my TAG usually has to be sent off and then a 2 week waiting period ensues. Apart from a battery replacement you were also able to seal, test and clean my ceramic band, all within a hour! Reading Watch Lab rocks!!”

Helpful Report

(Andy Koritsas) - Posted 9 years ago

“I have a much loved Raymend Weil wrist watch and found myself in The Watch Lab in Chester this week, having been directed there by a long establish jewellers in Chester. The jewellers saw the look of horror on my face at the thought of being parted from my beloved time piece for several weeks, as they would need to send it away for a new battery and reseal. I'm afraid I didn't notice the names of either Watch Lab employee, however the man that dealt with/served me was super efficient , with facts and figures extolling from him at a rate of knots! So much so that I was a bit taken aback! However, he said he could have my watch back with me within the hour, music to my ears! However, I felt I ought to go to another jewellers in Chester, one I had often used in the past, to see if the price I had been quoted was competitive! I asked the assistant there, can you replace my battery 'while I wait', to which she said 'yes'... I said 'and reseal it?', to which she replied, ' Oh no, we can't reseal them here, we have to send them away'!!! So I told her what I'd been quoted at The Watch Lab, and she agreed it sounded a fair price! So, I went straight back! I was offered a general clean up of my watch at a discounted rate due to the fact I was already having it worked on, to which I agreed! So, as long as the new battery does its job for as long as they said it would, I am highly delighted :) I have to say, I do like the idea of supporting a growing business, and I wish it well”

Helpful Report

(Lorna Stone) - Posted 9 years ago

“Very helpful staff. We thought that the watch could not be repaired as batteries lost their life so quickly. I bought it for my husband for our silver wedding and we have just had our ruby. Nevertheless they advised that it was a good quality watch worth repairing. Set price, but when we picked it up they said that all working parts had been replaced and it was now a new watch inside. No extras, no hidden costs. Rotary watch. Lakeside thurrock branch.”

Helpful Report

(Vilma Grenevecke) - Posted 9 years ago

“Very efficient and helpful - did what they said they would in the advised timeframe.”

Helpful Report

(Brijesh Tailor) - Posted 9 years ago

“Efficient and helpful service”

Helpful Report

(Colin Stuart) - Posted 9 years ago

“friendly knowledgeable staff and only too happy to assist you. Price was what was quoted.”

Helpful Report

(Louise Ball) - Posted 9 years ago

“Took my tag heuer f1 watch in to the Nottingham store for a battery change and re seal . Found the staff to be very knowledgable and put my mind at ease about handing over my prized possession. Got the watch back in and hour with no problems will de definitely be using the watch lab again”

Helpful Report

(Clare Kitchener) - Posted 9 years ago

“Very polite and professional staff. Advised me of the cost up front and discussed what they were going to do upfront”

Helpful Report

(Keri Holt) - Posted 9 years ago

“I had a new battery fitted, and my Tissot chronograph watch resealed within the hour, by Chris at the Watch Lab in Cribbs Causway, Bristol. I was delighted with the service I received, I will use this service again.”

Helpful Report

(Jake Hignett) - Posted 9 years ago

“I went to The Watch Lab in the Oracle shooing centre in Reading. Really friendly service. Very helpful, informative and obviously passionate about watches. Will return in the future.”

Helpful Report

(Aarron Palmer) - Posted 9 years ago

“After visiting another company. I can say that Jim at your Preston branch was fantastic. His knowledge and customer service skills are fantastic. I have had my watch back after having a new battery fitted my Maurice Lacroix is working better than ever. Also I am having a service on my other watch. The price is very competitive. Overall very happy and will be getting all my watches done here. Ben ash.”

Helpful Report

(Jim Howard) - Posted 9 years ago

“Quick efficient friendly service; had my watch back within the hour. A major bonus given it has previously had to be sent away for approx 4 - 6 weeks!”

Helpful Report

(Jake Hignett) - Posted 9 years ago

“I took my watch to have the battery changed. I have often gone to WatchLab in Chester. The service was as ever, professional, friendly and very quick. I t was ready within 45 minutes despite it being a very busy Saturday. The watch I took in this time is Emporio Armani. There is also a 2 year guarantee which is nice to have. Whenever I have taken this watch to a jeweller they send it back to Armani and I have usually to wait for a week . It is also more expensive than Watch Lab. The staff are also very helpful and knowledgeable about watches not just repairs, which is also a bonus.”

Helpful Report

(Lorna Stone) - Posted 9 years ago

“Very friendly service. Very happy with the repairs to my watch.”

Helpful Report

(Jake Hignett) - Posted 9 years ago

“Excellent service and advice given . Prompt repair and excellent value for money”

Helpful Report

(Steve McKnight) - Posted 9 years ago

“Excellent service from The Watch Lab, I'd especially like to mention Jim for his professionalism.”

Helpful Report

Posted 9 years ago

The Watch Lab Holdings Ltd T/A The Watch Lab is rated 4.4 based on 994 reviews