woolroom Reviews

Name: woolroom
Address: 33-35 Pillings Road, Oakham, Rutland, Leicester
Rating: 4.78

4.8 Rating 4,777 Reviews

95 %

of reviewers recommend woolroom

4.8

Based on 4,777 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01780 461 217

Email:

info@thewoolroom.com

Location:

33-35 Pillings Road, Oakham, Rutland
Leicester
LE15 6QF

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woolroom 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goods arrived well packaged and on time.”

Helpful Report

Posted 5 years ago

“Lovely duvet. Bought it as I was suffering from overheating as I am of ‘that’ age and unable to take remedies due to medication. I had high hopes for this duvet, it hasn’t quite lived up to my expectations but is an improvement on my last one and is really nice.”

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Posted 5 years ago

“I am delighted with my pillow. It plumps up beautifully and although nice and soft it gives good support to my head and neck. Seiously considering a duvet. Happy Christmas to the Woolroom from a happy me.”

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Posted 5 years ago

“Arrived as promised. Yet to be opened as it is a gift.”

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Posted 5 years ago

“Very pleased overall and my daughter seems to be sleeping well on her new mattress. I’d like to see if you sell protectors for children’s beds. Thanks”

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Posted 5 years ago

“Brought a classic pillow cause my old Mammoth was starting to give me headache and neck ache. Woke up this morning without any pain. Highly recommend cannot wait to put it to the test in allergy season.”

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Posted 5 years ago

“Arrived promptly, lovely soft”

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Posted 5 years ago

“It is very good duvet, but doesn’t fit my covers .”

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Posted 5 years ago

“Ordered by phone, excellent personal service, Done in 5 minutes. Delivered by DPD on time.”

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Posted 5 years ago

“Hello, the 'good' rating, rather than 'Very Good', is not against the company as a whole, indeed, I have bought from The Wool Room in the past and been quite happy - or I would not be back! The reason is simply a 'glitch' in the delivery addressing, which has been taken up with thewoolroom, and I'm sure will not happen again. As in the past, we are very pleased with the product - in this case a mattress topper which is top quality and lovely to use.”

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Posted 5 years ago

“I ordered the lightest duvet insert & was pleasantly surprised by the heaviness of it. Would be 5 stars if the insert had ties to secure it inside a duvet cover. Otherwise, very happy with quality, price & customer service for this product.”

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Posted 5 years ago

“Really pleased with delivery time and the products I purchased only downside was that I wanted three rugs and I was only able to buy two”

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Posted 5 years ago

“informative web site, explains why they don't use a tog system. Quick and efficient service and delivery”

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Posted 5 years ago

“The item ordered was delivered on time, and as described. It seems well made. I am not sure how I can review this as better than good, as it is the minimum I would expect.”

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Posted 5 years ago

“The alpaca summer duvet arrived quickly. I had brought it to add to our New Zealand summer wool duvet to create a thicker duvet. I had to put ties on the duvet which was easy enough. It has provided a thicker duvet without too much weight we are very happy with the outcome”

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Posted 5 years ago

“We find the duvet heavy and uncomfortable not cosy. Would not buy another which is a shame. I would prefer to a refund .”

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Posted 5 years ago

“Since sleeping on my mattress topper I have had no back pain and have slept brilliantly.”

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Posted 5 years ago

“Am I rating Woolroom, or the quilt? No problems with ordering, delivery etc. All well there. Quilt. I like the concept of the breathability, etc. Having tried my new quilt for a few nights I find it rather heavy, although it is a medium weight one. With hindsight I would order two thin ones and use them either together or singly, according to the weather. Also as I always have cold legs, I could just use one at the top and double the second one over my legs if needed. I think the one I have will be good in the cold weather though.”

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Posted 5 years ago

“Fast delivery, and good quality product. No complaints at all.”

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Posted 5 years ago

“Decent, well-priced pillow which arrived super quickly! Glad to have found an eco alternative to feather and down varieties. Shame you guys don't offer an organic cotton cover. Has anyone else bought this up? Would you consider it?”

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Posted 5 years ago

woolroom is rated 4.8 based on 4,777 reviews