woolroom Reviews

Name: woolroom
Address: 33-35 Pillings Road, Oakham, Rutland, Leicester
Rating: 4.78

4.8 Rating 4,777 Reviews

95 %

of reviewers recommend woolroom

4.8

Based on 4,777 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01780 461 217

Email:

info@thewoolroom.com

Location:

33-35 Pillings Road, Oakham, Rutland
Leicester
LE15 6QF

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woolroom 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good communication . Still getting used to duvet. We were surprised at how warm a light duvet still was. It's also a lot heavier than we imagined. We feel a little warmer under it than we are used to but not sweaty so that's good!”

Helpful Report

Posted 6 years ago

“Shipping to the U.S. was very fast - I received my order 7 days after ordering, which I was very pleased with. The duvets were nicely packaged and well made. I ordered a light and a medium duvet and they are very warm, a bit too warm for the spring here. It would be great if Woolroom had a warmth guide that indicated room temperatures but otherwise I would advise anyone buying from outside the UK to keep in mind that temperatures in the UK may not be the same as where you are.”

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Posted 6 years ago

“We needed a wool mattress cover and found one at an offer price with Woolroom. The online order and delivery went smoothly, and we are satisfied with the product.”

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Posted 6 years ago

Thank you for the feedback, we are pleased to hear you are happy with your order and the process. Best wishes, Gemma Woolroom

Posted 6 years ago

“This has helped me with my night sweats Light in weight but deceptively warm”

Helpful Report

Posted 6 years ago

We are pleased to heat you are sleeping more comfortably, thank you for the feedback. Best wishes, Gemma Woolroom

Posted 6 years ago

“When I received product I was a bit worried because seemed thin and light but It does the work , I'm happy with my purchase, don't feel cold anymore :) well see how it work in higher temperature when summer arrive eventually.”

Helpful Report

Posted 6 years ago

Thank you for the feedback, we are pleased to hear you are sleeping more comfortably with wool. Best wishes, Gemma Woolroom

Posted 6 years ago

“Very prompt delivery and good quality wool Duvet.”

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Posted 6 years ago

“Excellent product, speedy delivery!”

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Posted 6 years ago

“Early days but seems really good. A well made piece of kit. Very happy so far.”

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Posted 6 years ago

“Really happy with the duvet. Fits perfectly. A lot slimmer than I imagined but as comfortable and warm as I thought!”

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Posted 6 years ago

“quality of the duvet is fantastic.”

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Posted 6 years ago

“The duvet is great. Very light and warm. Looks neat too. BUT ... I would have liked a reply to the email I sent to customer services immediately after the parcel arrived. The plastic bag was open and the cotton storage bag was filthy- I sent pictures. I would appreciate another bag please.”

Helpful Report

Posted 6 years ago

“The delivery was fine .Too early to say about pillow in use. Will comment later”

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Posted 6 years ago

“The topper is lovely and soft and comfy as I was hoping. Was a little pricy but I think worth it! It seems good quality.”

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Posted 6 years ago

“The duvet is really good quality. It keeps us the perfect temperature all night and is very comfortable. It is quite thin and light which is great for some people - I was hoping it would be a bit thicker/squishier because that’s my preferred type. But really that’s a tiny niggle and personal preference. It feels like it will last really well and I’ve been recommending it to lots of people since I bought it.”

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Posted 6 years ago

“The quality of the products and the amazing warmth and comfort was worth paying a little more for.”

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Posted 6 years ago

“Speedy delivery and beautifully packaged. But really didn’t need the fancy bags and labels to impress. Prefer to do without and save the planet etc. More than happy to recommend to friends - excellent quality at a decent price. Many thanks”

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Posted 6 years ago

“Snugg as a bug in beteeen a Wool topper and duvet”

Helpful Report

Posted 6 years ago

“The woolroom products are very good, and the wool is a much more dynamic insulator than man-made equivalents. The downside is that you charged me £68 for pillows in-store when they were on offer at £58 on-line. Despite living within 5 minutes drive of one of your stores I would now look at on-line first.”

Helpful Report

Posted 6 years ago

“Product quality and delivery excellent. Unfortunately, I bought the mattress topper on the basis that it would mean that I no longer was hot in the night which it appears to suggest it would help with. It does not. It is very comfortable and I will continue to use it. I also bought some cushion pads which are just fine.”

Helpful Report

Posted 6 years ago

“I first bought a wool duvet from the WoolRoom back in May 2016 and I have been using it ever since; I am very satisfied with it but as it's the light version it is really better suited for the warmer days. So I decided to buy the medium (autumn/winter) version too. The duvet arrived next day and it is just as good as the old one; being also a bit warmer. As a seasoned convert to wool bedding, what can I say? Personally wool works for me and yes, I find it better than feather. The main difference is that feather tends to get stuffy - the most obvious difference is getting under a feather duvet as opposed to a wool one on a cold day in a cold bedroom. Feather feels like ice initially, then when it gets warm, it starts feeling stuffy. Wool feels warmer to start with and doesn't overheat. If you - like me - dislike synthetic materials, you only have a choice between feather and wool; if you haven't tried wool, it's definitely worth a try. It's a bit more expensive but you spend a third of your life in bed, this is money well spent.”

Helpful Report

Posted 6 years ago

woolroom is rated 4.8 based on 4,777 reviews