Wright Brothers Reviews

Name: Wright Brothers
Address: 56, Old Brompton Road, London, 56, Old Brompton Road, London, Royal Borough of Kensington and Chelsea
Rating: 4.76

4.8 Rating 2,945 Reviews

94 %

of reviewers recommend Wright Brothers

4.8

Based on 2,945 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Wright Brothers:

We have been supplying London’s best chefs for over 20 years. With the launch of ‘Wright Brothers At Home’ in 2020 we now proudly deliver the same quality seafood to thousands of homes up and down the country.

Visit Website

Phone:

020 3855 5300

Email:

athome@thewrightbrothers.co.uk

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Wright Brothers 5 star review on 17th February 2026

253

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Smart and efficient to buy. Swift delivery. Amazing products. A total treat in lockdown and well worth it.”

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Posted 4 years ago

“Delivered on time - quality excellent”

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Posted 4 years ago

“I ordered a seafood box for my husband’s birthday which fell in a Bank Holiday and was advised that delivery would be a few days later. I got in touch with Wright Bros and they got the delivery sorted! Fantastic service and seafood box was excellent.”

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Posted 4 years ago

“Amazing products, fresh and tasty. Good service”

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Posted 4 years ago

“Amazing turbot and so each to cook.”

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Posted 4 years ago

“Excellent communication and delivery by Wright Bros at home - very pleased we found them, really enhanced our Easter feasting!”

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Posted 4 years ago

“Wish I could buy you through Ocado”

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Posted 4 years ago

“Excellent service and superb lobster!”

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Posted 4 years ago

“Beautifully fresh fish and condiments, excellent quality and service. I ordered a fish parcel for my son’s girlfriend and she was so delighted! I have ordered a few now and been impressed every time. I was so surprised as well as they put in another fish as a freebie! Definitely would recommend thank you!”

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Posted 4 years ago

“Order did not arrive”

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Posted 4 years ago

“Early delivery and fresh fish. All good. I'll buy again.”

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Posted 4 years ago

“Amazing quality fish and shellfish - really well packaged and delicious. Would not hesitate to recommend.”

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Posted 4 years ago

“Excellent at home delivery service; product well packaged and delivered as expected.”

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Posted 4 years ago

“We found out at 3pm the day of our delivery that it wasn’t arriving !!! Easter Sunday shops closed following day & my partners 50th birthday meal. Shocking service ! offered £20 voucher ! Why would I want to spend more money min order is £50 ?!!”

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Posted 4 years ago

Dear Barbara, We would like to sincerely apologise again for the disappointment caused on your delivery. We can assure you that your order was packed and collected by our delivery partners for dispatch on time. We are filled with regret that we could not deliver as promised especially for your Easter celebrations. We were only informed last minute by our delivery partners that they could not deliver your order and our team painstakingly did their very best to resolve the issue with them. This is by no means an excuse for the disappointment caused and we understand that the outcome was of an unsatisfactory experience. A member of our team will be in touch to discuss this further. Kind regards, Michelle

Posted 4 years ago

“Lovely produce supplied by really exceptional company with real focus on quality and service.”

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Posted 4 years ago

“First time to order home delivery!! As expected good very good quality of all the items I ordered. Thank you so much too for the free smoked trout it was delish!! All the best !!”

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Posted 4 years ago

“My experience of Wright Bros was terrible. The Seafood I ordered did not arrive and our Easter Sunday was ruined. The assurance of. "full refund" and a £20.00 voucher went no where near to making up for our disappointment”

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Posted 4 years ago

Dear customer, Thank you for your feedback. We are sincerely sorry for the disappointment caused with your delivery. We can assure you that your order was packed and collected by our delivery partners to ensure delivery on your chosen date. We were only informed by our delivery partners at the very last minute that they could not deliver as they had lost the parcel. Our team wholeheartedly tried the very best they could to resolve the issue with them as we did not want to disappoint any of our customers, especially when it was during the Easter celebrations. We fully understand that this was unacceptable and the outcome was of an unsatisfactory experience. A member of our team will be in touch with you shortly to discuss this further. Kind regards, Michelle

Posted 4 years ago

“Love it. Have ordered six or seven times over the last year, always tiptop.”

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Posted 4 years ago

“Delicious”

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Posted 4 years ago

“Our order was never received”

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Posted 4 years ago

Dear Gary, We would like to sincerely apologise again for the disappointment caused on your delivery. We can assure you that your order was packed by our team and collected by our delivery partners for despatch on time. We were only informed by our delivery partners that they could not complete your delivery at the last minute. Our team painstakingly tried to resolve the issue with them and we are very disappointed to know that we have let you down, especially when it was for your Easter celebrations. We can assure you that this isn't a common occurrence and hope that we will be able to gain your trust back again on a future delivery. If you have any further enquiries, please do not hesitate to email us at athome@thewrightbrothers.co.uk Kind regards, Wright Brothers team

Posted 4 years ago

Wright Brothers is rated 4.8 based on 2,945 reviews