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Wright Brothers Reviews

4.8 Rating 3,069 Reviews
94 %
of reviewers recommend Wright Brothers
4.8
Based on 3,069 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Read Wright Brothers Reviews

About Wright Brothers:

We have been supplying London’s best chefs for over 20 years. With the launch of ‘Wright Brothers At Home’ in 2020 we now proudly deliver the same quality seafood to thousands of homes up and down the country.

Visit Website

Phone:

020 3855 5300

Email:

athome@thewrightbrothers.co.uk

Write Your review

“Great service and quick delivery”
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Posted 6 years ago
“Very good. The items arrived on time, well packed and good quality”
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Posted 6 years ago
“Excellent very fresh and god quality, I will use them aain”
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Posted 6 years ago
“I ordered a selection of seafood as a gift. It was a very easy online experience, the food was delivered on the scheduled day in which I was kept up to date of its delivery. The seafood was delicious.”
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Posted 6 years ago
“We have used Wright Brothers home delivery on quite a few occasions, the fish has always been really good , so fresh and flavoursome .”
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Posted 6 years ago
“My order didn’t arrive. I have not been refunded. Nobody has contacted me. I only found out the my order wasn’t going to arrive when the DPD order status changed to ‘order collected by disposed of’ - I guessed that meant it wasn’t going to be delivered and sure enough 8 days after the day it was supposed to be delivered - no order, no explanation, no communication at all, no response to my emails and no refund. Non existent customer service. Truly terrible - I won’t be giving up until I get an apology, an explanation and a refund.”
Helpful Report
Posted 6 years ago
Hi Angus, Further from our telephone conversation, thank you again for bringing this to our attention. As mentioned, we will be looking into why we did not receive any of the emails and would like to sincerely apologise again for this. We are in the process of looking into our system and speaking to our courier service to ensure that this doesn't happen again. Thank you for your patience in all of this. Kind regards, Michelle
Posted 6 years ago
“I bought two boxes of oysters. They are so fresh and nice! Can't wait to recommend to my friends. It's my first time to open oysters by myself. After opening half a dozen of oysters, I got the skill. I also bought some fish. Oh it was so good that they were all ready to cook. And of course, fresh and nice fish fillets! ;)”
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Posted 6 years ago
“Very efficient service and lovely fresh fish”
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Posted 6 years ago
“Restaurant quality at home. Will definitely order again. Absolutely delicious”
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Posted 6 years ago
“Fresh fish delivered in packed and labelled packs”
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Posted 6 years ago
“The oysters were absolutely superb but unfortunately the frozen giants crab claws were not nice at all. They were tasteless and tough.A great disappointment”
Helpful Report
Posted 6 years ago
Hi Stephen, Thank you for your feedback. We're glad that you enjoyed the oysters but are sorry about the King Crab claws. We appreciate all feedback from our customers and I have passed this over to the rest of the team who will look into this matter and make the necessary improvements. In the meantime, I will be in touch with you directly soon to be speak about this further. Kind regards, Michelle
Posted 6 years ago
“Good quality and huge amount of crab. The sole fillets were very small though.”
Helpful Report
Posted 6 years ago
Hi there, Thank you very much for your feedback. We are happy to hear that you enjoyed the crabs and the quality of your order, but are sorry about the size of the Lemon Sole fillets received. I will be in touch with you directly soon for more information and to speak about this further. Kind regards, Michelle
Posted 6 years ago
“Many thanks to Wright Brothers At Home! Always a wonderful experience. We ordered some crabs and oysters, the oysters were excellent, the crabs were perfectly cooked (no missing claws, or water), very fleshy. We ordered several times and were never disappointed. I will definitively order again.”
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Posted 6 years ago
“Always such good service. Freshest products with the best service”
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Posted 6 years ago
“Can't fault the service and it feels good to be supporting what was a restaurant based business who are innovating at this crazy time. Outstanding fresh fish, beautifully prepared and packaged and delivered on a day to suit. We like the unknown of the catch of the day box as it makes us think of new receipes for the different fish that's included. Would thoroughly recommend.”
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Posted 6 years ago
“Excellent! Fresh, delicious and delivery so efficient.”
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Posted 6 years ago
“Lovely product, delivered on time and wrapped well. Will definitely order again.”
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Posted 6 years ago
“As promised excellent fresh shellfish and very good service - info and delivery”
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Posted 6 years ago
“You guys nail it...... Freshness, quality, and value....... damn fine seafood ....... also the restaurant in Borough is remarkable Best, Tim”
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Posted 6 years ago
“Excellent products and arrived in perfect condition, I will recommend your Company to all my friends and relatives 👍”
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Posted 6 years ago
Wright Brothers is rated 4.8 based on 3,069 reviews