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Wright Brothers Reviews

4.8 Rating 3,068 Reviews
94 %
of reviewers recommend Wright Brothers
Company Reviews Product Reviews
8,775
 Metrics Info
4.8
Based on 3,068 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Read Wright Brothers Reviews

About Wright Brothers:

We have been supplying London’s best chefs for over 20 years. With the launch of ‘Wright Brothers At Home’ in 2020 we now proudly deliver the same quality seafood to thousands of homes up and down the country.

Visit Website

Phone:

020 3855 5300

Email:

athome@thewrightbrothers.co.uk

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James K
Verified Buyer
“We have ordered from Wright Bros at home a number of times now and have been very impressed. Delivery always on time and the quality is excellent. Have also found the fish fillets freeze well if you are ordering a bigger batch.”
Helpful Report
Posted 5 years ago
Rony C
Verified Reviewer
“""”
Helpful Report
Posted 5 years ago
Ed K
Verified Reviewer
“Amazing food, thanks”
Helpful Report
Posted 5 years ago
Sue M
Verified Buyer
“Smart and efficient to buy. Swift delivery. Amazing products. A total treat in lockdown and well worth it.”
Helpful Report
Posted 5 years ago
Timothy A
Verified Reviewer
“Delivered on time - quality excellent”
Helpful Report
Posted 5 years ago
Kim L
Verified Buyer
“I ordered a seafood box for my husband’s birthday which fell in a Bank Holiday and was advised that delivery would be a few days later. I got in touch with Wright Bros and they got the delivery sorted! Fantastic service and seafood box was excellent.”
Helpful Report
Posted 5 years ago
Angelo P
Verified Buyer
“Amazing products, fresh and tasty. Good service”
Helpful Report
Posted 5 years ago
Mark B
Verified Buyer
“Amazing turbot and so each to cook.”
Helpful Report
Posted 5 years ago
Sam G
Verified Reviewer
“Excellent communication and delivery by Wright Bros at home - very pleased we found them, really enhanced our Easter feasting!”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Wish I could buy you through Ocado”
Helpful Report
Posted 5 years ago
Donna C
Verified Buyer
“Excellent service and superb lobster!”
Helpful Report
Posted 5 years ago
Angela E
Verified Buyer
“Beautifully fresh fish and condiments, excellent quality and service. I ordered a fish parcel for my son’s girlfriend and she was so delighted! I have ordered a few now and been impressed every time. I was so surprised as well as they put in another fish as a freebie! Definitely would recommend thank you!”
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Posted 5 years ago
Ashbrooke
Verified Buyer
“Order did not arrive”
Helpful Report
Posted 5 years ago
Alessandro M
Verified Buyer
“Early delivery and fresh fish. All good. I'll buy again.”
Helpful Report
Posted 5 years ago
METTE R
Verified Buyer
“Amazing quality fish and shellfish - really well packaged and delicious. Would not hesitate to recommend.”
Helpful Report
Posted 5 years ago
Michael T
Verified Buyer
“Excellent at home delivery service; product well packaged and delivered as expected.”
Helpful Report
Posted 5 years ago
Barbara K
Verified Buyer
“We found out at 3pm the day of our delivery that it wasn’t arriving !!! Easter Sunday shops closed following day & my partners 50th birthday meal. Shocking service ! offered £20 voucher ! Why would I want to spend more money min order is £50 ?!!”
Helpful Report
Posted 5 years ago
Dear Barbara, We would like to sincerely apologise again for the disappointment caused on your delivery. We can assure you that your order was packed and collected by our delivery partners for dispatch on time. We are filled with regret that we could not deliver as promised especially for your Easter celebrations. We were only informed last minute by our delivery partners that they could not deliver your order and our team painstakingly did their very best to resolve the issue with them. This is by no means an excuse for the disappointment caused and we understand that the outcome was of an unsatisfactory experience. A member of our team will be in touch to discuss this further. Kind regards, Michelle
Posted 5 years ago
Bridget P
Verified Buyer
“Lovely produce supplied by really exceptional company with real focus on quality and service.”
Helpful Report
Posted 5 years ago
Daisy C
Verified Reviewer
“First time to order home delivery!! As expected good very good quality of all the items I ordered. Thank you so much too for the free smoked trout it was delish!! All the best !!”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“My experience of Wright Bros was terrible. The Seafood I ordered did not arrive and our Easter Sunday was ruined. The assurance of. "full refund" and a £20.00 voucher went no where near to making up for our disappointment”
Helpful Report
Posted 5 years ago
Dear customer, Thank you for your feedback. We are sincerely sorry for the disappointment caused with your delivery. We can assure you that your order was packed and collected by our delivery partners to ensure delivery on your chosen date. We were only informed by our delivery partners at the very last minute that they could not deliver as they had lost the parcel. Our team wholeheartedly tried the very best they could to resolve the issue with them as we did not want to disappoint any of our customers, especially when it was during the Easter celebrations. We fully understand that this was unacceptable and the outcome was of an unsatisfactory experience. A member of our team will be in touch with you shortly to discuss this further. Kind regards, Michelle
Posted 5 years ago
Wright Brothers is rated 4.8 based on 3,068 reviews
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