Wright Brothers Reviews

Name: Wright Brothers
Address: 56, Old Brompton Road, London, 56, Old Brompton Road, London, Royal Borough of Kensington and Chelsea
Rating: 4.76

4.8 Rating 2,943 Reviews

94 %

of reviewers recommend Wright Brothers

4.8

Based on 2,943 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Wright Brothers:

We have been supplying London’s best chefs for over 20 years. With the launch of ‘Wright Brothers At Home’ in 2020 we now proudly deliver the same quality seafood to thousands of homes up and down the country.

Visit Website

Phone:

020 3855 5300

Email:

athome@thewrightbrothers.co.uk

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Wright Brothers 5 star review on 17th February 2026

253

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m a fan of both the shop and the restaurant - Borough Mkt branch is my go to fish . Have had oysters and smoked salmon pate many time, you’ll pay a bit more but worth it.”

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Posted 1 year ago

“111111111111111111111”

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Posted 1 year ago

“Arrived still well chilled on requested day. nicely packed and to eat or for freezer. only had the monk so far and very good quality and freshness. will use more often now.”

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Posted 1 year ago

“All components of our recent delivery were excellent. We will continue to purchase from WB.”

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Posted 1 year ago

“Great service , excellent meal this evening. Really enjoyed the pint of prawns and the oysters were amazing .”

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Posted 1 year ago

“All fish were able to be frozen so, perfect. Unfortunately the crab , the small crevettes and the scallops all had to be consumed within two or three days of receipt. Normally speaking, as these items cannot be frozen, we would have hoped that at least the crab and brown crevettes would have had a later peremption date as it is not always pleasant to eat fish every meal for 3 days.”

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Posted 1 year ago

“Beautifully packed and fish looks amazing. Only tried the sardines so far. Very fresh and delicious.”

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Posted 1 year ago

“Very pleased with fresh fish and good taste”

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Posted 1 year ago

“Easy ordering, great quality. ⭐️⭐️⭐️⭐️⭐️”

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Posted 1 year ago

“The oysters were exceptional. The delivery was not good. I asked for the parcel to be left in a safe place, but it was left on the doorstep in full view - many parcels have been stolen from front door steps in my area.”

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Posted 1 year ago

“First class service and excellent products.”

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Posted 1 year ago

“The best on-line suppler of fresh and frozen fisjh for home delivery always reliable.”

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Posted 1 year ago

“very good stuff !”

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Posted 1 year ago

“mackerel tasted really good, delivered same day. will order again when I have eaten those I have brought. thank you”

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Posted 1 year ago

“The Salmon arrived on time, well packed and in great condition.”

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Posted 1 year ago

“Excellent quality and customer service.”

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Posted 1 year ago

“Excellent service once again! Just cannot fault the delivery and freshness of the fish and shellfish! Amazing value and lasted two,of us the whole bank holiday BBQ weekend”

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Posted 1 year ago

“Very good experience, easy to order and lovely quality salmon”

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Posted 1 year ago

“We love Wright Brothers - their range of products is excellent, their deliveries always on time, and everything is always just as it should be. No mean feat when dealing with fresh and frozen seafood, and delivering at distance.”

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Posted 1 year ago

“Awful service & what survived was not very tasty. Left outside house in full sunshine and view of the road didn't ring bell, knock, or call the number provided, when discovered next day was spoilt They said that they would have sent a text, but no mobile number given, only landline. No explanation as to why they didn't call or text the landline, very rude and unpleasant.”

Helpful Report

Posted 1 year ago

Dear Art, We are sorry you were not happy with our delivery service. Both orders were despatched on Friday 16th August for delivery on Saturday 17th August as requested. There were no delivery instructions on either order and no mobile number provided, only a landline. The way couriers deliver has changed over the years will very rarely wait for you to answer the door.(As we mention in our delivery T and C's) Both orders, 3 boxes were delivered at 15.05 pm and left outside the front door. A text message is automatically sent when a parcel is delivered, as no mobile numbers were given, email notifications were sent at 9.00am on Saturday with a delivery time slot and then again once the delivery was completed. The emails provided received these. We have since been told it was a surprise so no one would have been aware this was arriving at the property. We have fulfilled 2 orders and delivered them within the specified slot on the day requested and to the correct address and notifications sent to both emails provided (no mobile numbers). We send hundreds of parcels a week with a 99.5% on time delivery success rate. Any customers with specific delivery instructions usually add this to their delivery notes or on the DPD app, as this wasn’t done, the driver delivered to the front door. As mentioned above, we have since been told this was a surprise so no one would have been aware this was arriving at the property. We are sorry you were not happy with our delivery service.

Posted 1 year ago

Wright Brothers is rated 4.8 based on 2,943 reviews