TheWrightBuy Reviews

4.83 Rating 6,293 Reviews
97 %
of reviewers recommend TheWrightBuy
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read TheWrightBuy Reviews

About TheWrightBuy:

theWrightBuy.co.uk is an Online White Goods Retailer, specialising in Cheap, Unbranded Appliances such as Chimney Cooker Hoods, Extractor Fans, Hobs, Ovens, Fridge Freezers as well as Fisher & Paykel Dishdrawers, Insinkerator Disposers, Franke Hot Taps and even iRobot Roomba robotic vacuum cleaners.

As well as our website, we run a successful Amazon store and many of our Cookology items are Best Sellers and we are Top Rated eBay Sellers.

When you buy from the Wright Buy, you are protected by Google's Certified programme and you can pay with PayPal or even Amazon for extra reassurance.
Card payments are securely processed using SagePay - Europe's leading payment gateway.

Visit Website

Phone:

01279 504466

Email:

sales@thewrightbuy.co.uk

Location:

Unit 2 Piperell Way

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First off order never turned up after 2 weeks or so chased and was told it would be delivered the following Wednesday, come home to find there has been a delivery but on unpacking it it's a tumble dryer instead of the cooker hood I ordered...complained on Saturday and still waiting for a call back about resolving the matter...not impressed.
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Posted 3 years ago
Bought a oven, hob and hood. Was given a delivery date and no delivery. No communication and several calls later have been given another delivery date 3 days later. If I never called would never have known. No apology either for the delay. Poor customer service, shame I'm sure products are good. We'll see.
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Posted 5 years ago
WINE COOLER ORDERED TWO WEEKS AGO, APPLIANCE FAILED TO ARRIVE. AFTER REPEATED CALLS TO FIRM STILL NO DELIVERY OR SATISFACTORY EXPLANATION AS TO WHEN I COULD EXPECT APPLIANCE TO ARRIVE - HAVE CANCELLED ORDER AND REQUESTED MONEY BACK.
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Posted 7 years ago
Website misleading as it stated delivery would be free and next day or 24hrs. However the customer service desk stated this was only for small goods. When the item eventually arrived for installation it was after 11:30pm.... Amazing.
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Posted 7 years ago
Baumatic tumble dryer was showing as being in stock. Placed order and then received phone call advising that they were awaiting delivery from manufacturer, expected in 5 weeks. Not impressed, so cancelled order.
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Posted 7 years ago
Went out of time because it wouldn't accept the finish command A WASTE OF 15 MINUTES
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Posted 7 years ago
I contacted The Wright Buy to change the delivery day, which was no problem. However, the girl who took the request did not pass the message on. Therefore on the day of delivery the hob did not arrive. I phoned twice asking for someone to call back, no one did. Finally on the third attempt the order was rescheduled for the following day - so another day off from work due to a lack of communication.
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Posted 7 years ago
TheWrightBuy is rated 4.83 based on 6,293 reviews