The Designer Rooms Reviews

Name: The Designer Rooms
Rating: 2.56

2.6 Rating 201 Reviews

37 %

of reviewers recommend The Designer Rooms

Company Reviews

Questions

Metrics

2.6

Based on 201 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

Visit Website

Location:

Write Your review

Tell us how The Designer Rooms made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Designer Rooms 1 star review on 16th January 2023

The Designer Rooms 1 star review on 8th November 2022

Miss Hutchison

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time purchasing from The Designer rooms! As a first time home owner we were so excited to get some statement pieces and our first stop was ofcourse the Silverburn store. Everything from clocks to small detailed accessories have such a wow factor. We purchased the perfect sideboard for our living room (plenty to chose from) it was a hard decision. Can’t wait for more purchases in the near furture. Caitlin, the team member was very helpful throughout the service and so friendly!”

Helpful Report

Posted 5 years ago

“Been a customer for a number of years now, great service from start to finish! The staff in store are helpful, friendly (and patient!) - especially when I was furnishing my new house. Delivery guys assembled everything & nothing was too much trouble. Love my sofas and can’t wait until my kitchens finished to choose a new dining table. Highly recommend !”

Helpful Report

Posted 5 years ago

“anytime I have been the shop in Kilmarnock the staff are always friendly. I stay in Ayr and bought dinning furniture. The member of staff was really helpful and explained everything very well.”

Helpful Report

Posted 5 years ago

“Visited the Wishaw store today with my wife, as usual Jennifer and her staff were very welcoming and helped us pick out some lovely pieces for our dining room. We have been coming here for a number of years and can’t fault them, great store, displays are fantastic, nothings ever a problem. Highly recommend visiting here and I’m sure there’s always something for everyone’s taste”

Helpful Report

Posted 5 years ago

“Very friendly knowledgable happy staff .. products lovely served by Lindsey”

Helpful Report

Posted 5 years ago

“Great service from leslie once again 👍the shop is bursting with quality items that can transform any home, great place to shop and leslie gets a extra star for going that bit above and beyond 👍”

Helpful Report

Posted 5 years ago

“Christine was extremely helpful and pleasant to talk to thank you will definitely be back again”

Helpful Report

Posted 5 years ago

“Very helpful and gave us time to decide. Thank you Lindsey in kilmarnock”

Helpful Report

Posted 5 years ago

“Dealt with Coatbridge first then Wishaw both times staff were very courteous.Also was kept well informed from customer services.On delivery, foot stool was different color from 3-piece suite await new foot stool in exchange Delivery drivers were called BRIAN & SCOTT and could not have been any more helpful and very pleasant.All in all very pleased and would recommend your company to friends. Yours Sincerely Archie Love.”

Helpful Report

Posted 5 years ago

“Love their stuff and the staff are great! Never had a bad experience and I think it’s ridiculous that all the good reviews have been removed on here? It’s a great business. Always go above and beyond to help me and my husband! Couldn’t ask for better!! Will be back for doing up my spare room x”

Helpful Report

Posted 5 years ago

“I am delighted with the leather sofa and service I received from The Designer Rooms in Silverburn. There was a mix up with the stool I received which I thought had storage, but the one that arrived didn't - (the stool with storage wasn't in the same collection as the sofa, the one I received was) They offered to exchange it no problem and asked another store to send photographs of the one they had in stock so that I could compare it to the one I had received. I kept the original one in the end. Happy customer!”

Helpful Report

Posted 5 years ago

“Amazing! I have bought loads from here! Great service! Amazing workers!”

Helpful Report

Posted 5 years ago

“Great customer service from Lyndsey in Kilmarnock and Jasmine in Irvine. Also from lovely lady in Ayr. Eventually made up our mind in the Irvine store and purchased living room and dining room furniture with the help of Jasmine who is very knowledgeable about the products on offer. They even offered us a coffee...great service from all.. would highly recommend. Mary Largs”

Helpful Report

Posted 5 years ago

“Recently bought a beautiful living room unit in the sales and have to say it’s the most beautiful piece I’ve ever seen, got it for a fraction of the price as ex display but not a mark on it, I will definitely be back again sales staff were excellent as were delivery team and my item was delivered the very next day what a service”

Helpful Report

Posted 5 years ago

“I have spent nearly 3,500 in the store in Wishaw over the last two years, I cannot fault their exceptional service. Linda who used to work there was fantastic, and the Manager was always helpful and obliging. I am moving home soon and will be using them again to furnish some of the rooms in my new home. I have also introduced my sister to them, as she is also moving home. Keep up the good work.”

Helpful Report

Posted 5 years ago

“Having purchased many items including furniture and accessories. The staff are knowledgeable and friendly. Prices affordable - Highly recommended”

Helpful Report

Posted 5 years ago

“EXCELLENT high quality products. Great service & helpful staff.”

Helpful Report

Posted 5 years ago

“I'm delighted with my bed and my t.v.unit and side table I purchesd from your Ayr shop great service and friendly staff definatley be back x”

Helpful Report

Posted 5 years ago

“Love The Designer Rooms. Recently bought a beautiful lamp for my bedroom. Modern designs, good prices and friendly staff - 5*”

Helpful Report

Posted 5 years ago

“I love the designer rooms furniture and accessories the quality is good and affordable. The staff are friendly knowledgeable and approachable”

Helpful Report

Posted 5 years ago

The Designer Rooms is rated 2.6 based on 201 reviews