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The Designer Rooms Reviews

2.6 Rating 186 Reviews

39 %

of reviewers recommend The Designer Rooms

Company Reviews

2.6

Based on 186 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

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Location:

Ayr | Kilmarnock | Irvine | Silverburn | Wishaw | Coatbridge
KA7 1SQ

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The Designer Rooms 1 star review on 16th January 2023

The Designer Rooms 1 star review on 16th January 2023

The Designer Rooms 1 star review on 16th January 2023

The Designer Rooms 1 star review on 16th January 2023

The Designer Rooms 1 star review on 16th January 2023

The Designer Rooms 1 star review on 16th January 2023

The Designer Rooms 1 star review on 8th November 2022

4

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Visited the Wishaw store today with my wife, as usual Jennifer and her staff were very welcoming and helped us pick out some lovely pieces for our dining room. We have been coming here for a number of years and can’t fault them, great store, displays are fantastic, nothings ever a problem. Highly recommend visiting here and I’m sure there’s always something for everyone’s taste”

Posted 4 years ago

“Very friendly knowledgable happy staff .. products lovely served by Lindsey”

Posted 4 years ago

“Great service from leslie once again 👍the shop is bursting with quality items that can transform any home, great place to shop and leslie gets a extra star for going that bit above and beyond 👍”

Posted 4 years ago

“Christine was extremely helpful and pleasant to talk to thank you will definitely be back again”

Posted 4 years ago

“Very helpful and gave us time to decide. Thank you Lindsey in kilmarnock”

Posted 4 years ago

“Dealt with Coatbridge first then Wishaw both times staff were very courteous.Also was kept well informed from customer services.On delivery, foot stool was different color from 3-piece suite await new foot stool in exchange Delivery drivers were called BRIAN & SCOTT and could not have been any more helpful and very pleasant.All in all very pleased and would recommend your company to friends. Yours Sincerely Archie Love.”

Posted 4 years ago

“Love their stuff and the staff are great! Never had a bad experience and I think it’s ridiculous that all the good reviews have been removed on here? It’s a great business. Always go above and beyond to help me and my husband! Couldn’t ask for better!! Will be back for doing up my spare room x”

Posted 4 years ago

“I am delighted with the leather sofa and service I received from The Designer Rooms in Silverburn. There was a mix up with the stool I received which I thought had storage, but the one that arrived didn't - (the stool with storage wasn't in the same collection as the sofa, the one I received was) They offered to exchange it no problem and asked another store to send photographs of the one they had in stock so that I could compare it to the one I had received. I kept the original one in the end. Happy customer!”

Posted 4 years ago

“Amazing! I have bought loads from here! Great service! Amazing workers!”

Posted 4 years ago

“Great customer service from Lyndsey in Kilmarnock and Jasmine in Irvine. Also from lovely lady in Ayr. Eventually made up our mind in the Irvine store and purchased living room and dining room furniture with the help of Jasmine who is very knowledgeable about the products on offer. They even offered us a coffee...great service from all.. would highly recommend. Mary Largs”

Posted 4 years ago

“Recently bought a beautiful living room unit in the sales and have to say it’s the most beautiful piece I’ve ever seen, got it for a fraction of the price as ex display but not a mark on it, I will definitely be back again sales staff were excellent as were delivery team and my item was delivered the very next day what a service”

Posted 4 years ago

“I have spent nearly 3,500 in the store in Wishaw over the last two years, I cannot fault their exceptional service. Linda who used to work there was fantastic, and the Manager was always helpful and obliging. I am moving home soon and will be using them again to furnish some of the rooms in my new home. I have also introduced my sister to them, as she is also moving home. Keep up the good work.”

Posted 4 years ago

“Having purchased many items including furniture and accessories. The staff are knowledgeable and friendly. Prices affordable - Highly recommended”

Posted 4 years ago

“EXCELLENT high quality products. Great service & helpful staff.”

Posted 4 years ago

“I'm delighted with my bed and my t.v.unit and side table I purchesd from your Ayr shop great service and friendly staff definatley be back x”

Posted 4 years ago

“Love The Designer Rooms. Recently bought a beautiful lamp for my bedroom. Modern designs, good prices and friendly staff - 5*”

Posted 4 years ago

“I love the designer rooms furniture and accessories the quality is good and affordable. The staff are friendly knowledgeable and approachable”

Posted 4 years ago

“Items received were beautiful.From ordering to delivery staff were great. Would highly recommend”

Posted 4 years ago

“Delivery fast and efficient online service. Opulent goods at a decent price. My favourite place to choose modern and classy.”

Posted 4 years ago

“Customer service was fabulous and all items purchased take great place in making my house a home. Beautiful items”

Posted 4 years ago

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The Designer Rooms is rated 2.6 based on 186 reviews