“I found all the different diet options confusing. I only manged to do one week, i guess if you want to eat what they suggest, it may be fine, but i wanted to swap every meal, which takes ages, so other than the 1st week when i was really keen, i have not bothered. there is no actual contact other than emails each week to encourage or help so if you are looking for support, you would probably be better at a weekly class, no one appears to have noticed that i have not logged in to the app from week 2. I have not followed it so needless to say i am still the same weight as when i started!”
Hi there,
Thank you for your honest review! We truly appreciate your feedback about the programme's structure and meal options. We're sorry to hear that you're not finding the level of support you were hoping for; our Health Coaches are always available to help you navigate the program better.
We recommend reaching out to them—they're great at providing that extra encouragement you might need!
Wishing you all the best on your journey,
Warm regards,
The Fast 800 team :)
“Could nt stick to it - had big energy drops. constantly hungry and miserable. Sorry - I really wanted this to work but it wasnt for me.
recipes also for one were impractical as wasted so much food.
I really wish I could have got this to work but it wasnt for me.”
“Not overly impressed by the Fast 800 - their main aim seems to be to turn everyone into a vegetarian. Some meals were very tasty, but a lot of work to produce a small meal. The programme seems more suited to those who want to lose 20-30kgs, or whose diet is poor, whereas my diet was quite well balanced & I only wanted to lose 7kgs & although I seriously stuck to the plan, in 12 weeks I have only lost 3.5kgs. Better than nothing, but a lot of work for very little gain.
The exercise programme was excellent. Easy to follow, very doable (with effort) & effective. I loved how everything was timed & you just had follow along without thinking too much. Even though they were just faces on a screen, Pascal & Chrissy had such a lovely manner & made it feel like alI exercises were achievable. What I have learned is that I can live very well while eating less food & exercise is not such a drag.”
“I didn’t enjoy the food suggestions. - thought they were heavy English food . Not summer time food - I found the app difficult to swap meals , therefore it was a program that didn’t help me”
“Some good recipes in the programme but that’s pretty much it. Really limited community interaction so it’s not very engaging like Noom is for example. I find that interaction really motivating, so Fast 800 has been disappointing in that respect, I rarely check in unless I need a recipe.”
Hi Karen,
Thank you for sharing your thoughts with us. We are glad to hear you enjoy the recipes in The Fast 800 programme!
We are sorry to hear that you felt the Community interaction was limited. Your feedback is really valuable, and we’re constantly looking for ways to enhance the experience for our users. Please do reach out to one of our amazing Health Coaches as they would be happy to help you to get the most out of the Community.
Warm regards,
The Fast 800 Team.
“The meals are lovely. I followed the plan for the first two/three weeks then was busy with Christmas and my daughter’s wedding plans. I didn’t follow it for a few weeks then thought I’d cancel the subscription in case I forgot at the end of the 12 weeks and be charged monthly thereafter. I emailed to say I wasn’t using it and could I put it on hold for a few weeks and was told that since I had cancelled the plan it had to end after the 12 weeks and I’d lose any information after that time. I feel like I’ve wasted £119. I thought more of this company than this standard of customer service.”
Hi Fiona,
I am sorry for any confusion regarding your cancelled programme and hope I can clarify things now for you.
I can see that our customer support team mentioned that you would lose your access to the programme at the end of the 12 weeks and that if you would like to come back to your current programme, you would be able to by logging back in and going through the checkout process to resubscribe.
I am sorry if this wasn't clear and please do get back in contact with our team at support@thefast800.com and someone will be happy to help you get back onto your programme. Rest assured none of your data is lost! :)
All the best, The Fast 800 Team.
English