The Mortgage Hut Reviews

Name: The Mortgage Hut
Rating: 4.92

4.9 Rating 1,574 Reviews

99 %

of reviewers recommend The Mortgage Hut

Company Reviews

Questions

Metrics

4.9

Based on 1,574 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

+442380642018

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The Mortgage Hut 5 star review on 1st March 2024

Ms Monica Jennifer Skinner

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The mortgage hut have been spot on. Being a first time buyer with only a 5% deposit and a low credit score we spent some time looking for a broker to suit our needs and mortgage hut did exactly that. From start to finish they have been clear and efficient with all communication. Luke looked after us and got us a great deal in super quick time too. Luke issued us with an AIP on 27th Oct, we put in and had an offer accepted 5 days later, a week after that luke submitted our application then less than 2 weeks later we had our mortgage offer! All our questions were answered quickly and clearly (we had quite a few). Andy also helped once the application was submitted and equally provided a great service. Glad we chose mortgage hut and would definitely recommend 👍🏻”

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Posted 1 year ago

“10/10, great service, great brokers! Oliver and Nichola looked after my application,”

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Posted 1 year ago

“Excellent extremely helpful”

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Posted 1 year ago

“It’s been a pleasure working with David To in getting my mortgage application together. David has been really knowledgeable and positive throughout. He presented me with a range of options that would best suit me with excellent ongoing advice. 100% recommend David and The Mortgage Hut! Thank you!”

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Posted 1 year ago

“I would definitely recommend the Mortgage Hut to anyone looking. I had started off with a broker Steve Molina who was really good but then he left and I was transfered to David To. I was initially very nervous about working with a new broker but David has proved exceptional in every way. He shown genuine interested in my case, is always positive and has really made me feel special with the attention and care provided in managing my case throughout. Definitely amongst the best service I have ever had & I would definitely recommend the Mortgage Hut to anyone based on my experience with David. Cant thank you enough David!”

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Posted 1 year ago

“From the outset David To from The Mortgage Hut has been excellent, always available, he has kept me updated every step of the way and he has made the process seamless and smooth. He is always on hand to answer any questions and has been extremely professional in his work ethic. I would recommend David To & his team from The Mortgage Hut. I am a first time buyer and I received a 1st class service. Thank you so much.”

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Posted 1 year ago

“Matt Thomas stayed with us when a change in circumstances seemed that all was lost for us. Without him, we would not have the confidence to keep going in our journey to find a home. He has been exceptional and professional to the nth degree. Thank you so much Matt & The Mortgage Hut.”

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Posted 1 year ago

“I'm very happy that we used The Mortgage Hut to help arrange a mortgage for us. Jess from the team is fantastic and very knowledgeable. She was able to advise about things I hadn't even considered which helped our application go through smoothly. All the way through she kept us up-to-date, even going as far as giving us the good news that our mortgage offer had been issued on her day off!”

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Posted 1 year ago

“I had a great experience with the Mortgage Hut, Matt Thomas was brilliant and got me an excellent deal. He explained everything well and I felt really confident with the advice given. The after care was great too and thank you to Shona for bringing my completion forward a week. Great company who make sure you have the best advice and customer experience. Thank you”

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Posted 1 year ago

“They have been very helpful, sound and great advice and I feel the experience I have had is very well recommendable and trustworthy, explained very well to me too. They got me the best product for myself and really put me first. I would truly recommend.”

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Posted 1 year ago

“I dealt with Daniel Hawkins for my application and he was brilliant. He got me a good deal but also worked around a few little complexities and got me everything I needed. Andy Holding dealt with the admin side once the application was submitted and I kept me updated and reassured me along the way. I would highly recommend”

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Posted 1 year ago

“Very helpful and professional staff who assisted me through the mortgage process. Luke was really approachable and nothing was too much hassle. Would definitely recommend The Mortgage Hut and will use again.”

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Posted 1 year ago

“Elliott and Andy helped us get our mortgage! And kept us hopeful and up to date throughout. Thank you both for all your work.”

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Posted 1 year ago

“I am currently being assisted by David and I can say that he is very professional and helpful!”

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Posted 1 year ago

“Thanks very much for helping us with our insurance policies! Luke was very helpful and knowledgeable & we would definitely use the Mortgage Hut again in the future.”

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Posted 1 year ago

“I have found the Mortgage Hut and in particular David To to be fantastic. He worked around times that were convenient to me, explained everything very throughly and clearly and came back to me really quickly with a mortgage in principal. I couldn't be happier!”

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Posted 1 year ago

“As an over 50 sole trader I knew it’s wasn’t going to be easy to get a mortgage. The Mortgage Hut however did their thing and found myself and partner one. They kept us updated throughout the process. I’d like to thank Elliott, Andy, Ash and the team at The Mortgage Hut.”

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Posted 1 year ago

“the minute i said i was on long term sick with illness. sorry cant help you”

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Posted 1 year ago

Hello 👋 Thanks for taking the time to provide feedback, it helps drive our experience forward. As you may be aware we are brokers, who deal with over 90 lenders across the UK. Currently, nearly all mortgage lenders will exclude potential borrowers who are on long term sick due to illness for the fear that they may lose their income and the mortgage become unaffordable. If you already have a mortgage your existing lender is the most likely lender able to help. We are sorry we couldn't help at this point and wish you a speedy recovery from all of the team at The Mortgage Hut. Chris

Posted 1 year ago

“Jack helped me to get a mortgage when other people had said I couldn't. He explained everything step by step and was very patient.”

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Posted 1 year ago

“We have been assisted by Kieren, Nichola and Alex. All very friendly, helpful and efficient. They have made this experience as smooth as it could be. Thank you very much.”

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Posted 1 year ago

The Mortgage Hut is rated 4.9 based on 1,574 reviews