The Mortgage Hut Reviews

Name: The Mortgage Hut
Rating: 4.93

4.9 Rating 1,721 Reviews

99 %

of reviewers recommend The Mortgage Hut

Company Reviews

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Metrics

4.9

Based on 1,721 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

+442380642018

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The Mortgage Hut 5 star review on 3rd September 2025

David Fermin

The Mortgage Hut 5 star review on 1st March 2024

Ms Monica Jennifer Skinner

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“David has been a fantastic advisor for me, he has made the process as simple as it can be and has supported me every step of the way. David has only ever been a text message, email or phone call away to resolve any issue I have encountered including even out of what one would expect are working hours. I had already used a different mortgage advisor from a different firm prior to utilising the mortgage hut and David has been nothing but exceptional throughout and has made me feel looked after and valued as a client - cannot recommend him, and the mortgage hut as a result, enough!”

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Posted 1 year ago

“The professionalism, friendliness and customer centricity of Mortgage Hut is top-notch. Natasha provided me timely updates and proactively minimized any administrative bottlenecks. As for Fiona, I followed her from her previous employment because she has always been amazing, but at MH, she's gone levels above to ensure a seamless mortgage process despite the anticipated challenges due to my immigration status. Thank you and keep up the good work.”

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Posted 1 year ago

“Great and friendly service, they provided good product solutions and always stayed in contact, happy to spend time explaining the different options.”

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Posted 1 year ago

“Great experience, support along the way and always keep me informed.”

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Posted 1 year ago

“David has been very helpful and friendly today. I’m feeling much more positive and look forward to continuing to work with him. Thank you”

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Posted 1 year ago

“Really happy with the service I received from David To and Nichola Sherar. I have struggled to find a mortgage with credit issues and I was offered the best rate David could find me which beat other brokers I had approached. This has now enabled me to get an offer accepted on my first home and I couldn't be more grateful. Thank you, Katie”

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Posted 1 year ago

“The staff and service were extremely helpful and friendly”

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Posted 1 year ago

“I recently had the absolute pleasure of working again with The Mortgage Hut to secure a re-mortgage, and I honestly cannot speak highly enough of the experience. From start to finish, the service was nothing short of exceptional. In particular, Elliott went above and beyond to ensure that the entire process was smooth, stress-free, and even enjoyable! Elliott worked tirelessly to find the best mortgage options tailored specifically to our needs, and I genuinely felt he had our best interests at heart. Equally impressive was Shona, who keept us informed at every stage. If you're looking for mortgage advice that is not only professional but also personalised and caring, I wholeheartedly recommend The Mortgage Hut. Richard, Poole, Dorset”

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Posted 1 year ago

“Mortgage Hut and Andy were fantastic throughout the process, providing clear guidance, prompt updates, and exceptional support to ensure everything went smoothly. Highly recommend their services!”

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Posted 1 year ago

“Fabulous company who I cannot recommend enough! Both Bob White and Andy Holding simply couldn’t have done any more to help. I was always kept in the loop regarding my Mortgage Application and promptly updated throughout the process. The service they provide is second to none and both Bob and Andy have been a pleasure to work with and are a real credit to The Mortgage Hut. So just keep doing what you’re doing!”

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Posted 1 year ago

“David was incredibly patient with me and showed great understanding throughout as my situation changed. I would not hesitate to use again or recommend.”

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Posted 1 year ago

“Very happy with the process and attention to detail in the application journey - Natasha and Fiona were great to deal with .”

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Posted 1 year ago

“David To has been very helpful in our initial conversation. He took all factors into account and spoke to us with complete professionalism. He was very knowledgable but also super personable. I look forward to proceeding with the process with him!”

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Posted 1 year ago

“Second time using the Mortgage Hut, both have been a smooth process. Only bit of criticism would be transparency around fees (partly my fault for not pushing for a price until into the process!). Overall would recommend.”

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Posted 1 year ago

“Excellent customer service, clear and concise communications. Very easy and personable to deal with.”

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Posted 1 year ago

“Excellent service helped us a lot. Strongly recommend.”

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Posted 1 year ago

“Both Jack and Natasha were really helpful from the start. All my calls and emails were answered quickly and professionally . I would not hesitate to recommend them! I think you should give them both a pay rise😊😊👍”

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Posted 1 year ago

“Highly recommended. Brilliant communication, always willing to provide an update and always quick to reply. Big shout out to Giacomo who couldn’t do enough for us and was always available to help with any query we had. Thanks so much”

Helpful Report

Posted 1 year ago

“We couldn't be happier with the fantastic service provided by Elliott Murtagh and Andy Holding from The Mortgage Hut. From our first contact, they clearly understood our needs and worked with remarkable speed. They secured a mortgage offer for us in no time, transforming what could have been a stressful process into an incredibly smooth experience. Their professionalism, expertise, and genuine commitment to our case shone through at every stage. Thanks to their outstanding support, we're now on the brink of making our dream home a reality. We couldn't have achieved this without them and we highly recommend Elliott Murtagh and Andy Holding to anyone seeking mortgage assistance. Truly exceptional service!”

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Posted 1 year ago

“Natasha Hill and Matthew Thomas have been absolutely fantastic in securing my mortgage again .. many thanks Alex”

Helpful Report

Posted 1 year ago

The Mortgage Hut is rated 4.9 based on 1,721 reviews