The Mortgage Hut Reviews

Name: The Mortgage Hut
Rating: 4.92

4.9 Rating 1,430 Reviews

99 %

of reviewers recommend The Mortgage Hut

Company Reviews

Questions

Metrics

4.9

Based on 1,430 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

+442380642018

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The Mortgage Hut 5 star review on 1st March 2024

Ms Monica Jennifer Skinner

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ok delivery for me”

Helpful Report

Posted 11 months ago

“Terrible communication and customer service. No one showed up for the booked appointment. No cancellation or apology. Then despite many phonecalls and emails, where I was promised a callback etc, no meeting could be arranged. If they are this bad at that 1st contact stage then I would hate to need them for any urgent enquiry or problem during the actual process. Does not fill me with confidence.”

Helpful Report

Posted 11 months ago

“Amazing service offered by nichola sherar and Oliver at Mortgagehut Thank you much”

Helpful Report

Posted 11 months ago

“As always, The Morgage Hut (and in particular, Natasha Strath and Natasha Hill) made our experience with them easy, smooth and simple. They were able to help find exactly what we needed and gave us a little push if ever we got a little lapse at email responses. Overall, would never go anywhere else now for my mortgage and will recommend this company, but particularly these two wonderful women, to anyone who will listen!”

Helpful Report

Posted 11 months ago

“Didn't end up getting a mortgage due to our circumstances changing, however nothing but praise for Natasha Strath, did a wonderful job of explaining everything.”

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Posted 11 months ago

“Great service and very easy communication. Always available for help when it was needed .”

Helpful Report

Posted 11 months ago

“This was my first time buying a property and I was warned by most people it was going to be a long and difficult process , but honestly I couldn’t disagree more and I believe that’s because of the help, support and guidance I received from ‘The Mortgage Hut’ , in particular our mortgage advisor Jessica Cole. The process was quick, easy and we were kept up to date and informed about every development. Jessica was incredibly professional from start to finish and I would recommended ‘The Mortgage Hut’ to anyone. ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 11 months ago

“Extremely grateful to Steve and Nichola for their help with our mortgage application. I particularily value their responsivenes and commitment. Thanks to their perseverance our mortgage was approved within a week upon submission.”

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Posted 11 months ago

“Excellent customer service. Always there to answer our questions.”

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Posted 11 months ago

“Found us the best rates and always communicated any development”

Helpful Report

Posted 1 year ago

“Found us the best rates and always communicated any development”

Helpful Report

Posted 1 year ago

“As first time buyers the mortgage hut really took the stress out of mortgage process. Couldn't recommend them enough, everything is explained from start to finish, their regular updates keep you in the loop and they're quick responding to any questions you might have. Steve and Nichola have been very professional and supportive throughout, it was a seamless experience.”

Helpful Report

Posted 1 year ago

“First of all, I must say that Oliver and Nicola are an exceptional team. Their professionalism, dedication, and attention to detail are truly outstanding. From the very beginning, Oliver took the time to understand my unique financial situation and provided me with clear and concise advice on the best mortgage options for me. His knowledge of the mortgage market and his ability to negotiate with lenders helped me secure an excellent deal that was well within my budget. Nicola was equally impressive in her role as a Mortgage Administrator. She was always available to answer my questions and provided me with regular updates on the progress of my application. Her meticulous approach to paperwork and her excellent communication skills made the entire process stress-free and seamless. Working with Oliver and Nicola was a pleasure from start to finish. They were always friendly, professional, and proactive in ensuring that everything was handled smoothly. Their customer service was truly exceptional, and I cannot thank them enough for their hard work and dedication. In conclusion, if you are looking for a mortgage broker and administrator who are knowledgeable, experienced, and dedicated to providing exceptional customer service, I would highly recommend Oliver Regester and Nicola Shera. They are simply the best in the business!”

Helpful Report

Posted 1 year ago

“I am very pleased with service received from The Mortgage Hut. I am a first time buyer and really little to no idea about what we were getting into but Amy Hinder really helped by going through everything in detail. She was pretty much available to answer any questions, concerns or queries that I had. Nichola Sherar was also very helpful in making sure that our lender was able to receive all the right documents needed for the application in a timely manner. I received an offer from the lender just 3 days after the application was sent. The service was very efficient and effective!”

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Posted 1 year ago

“The Mortgage Hut has been superb, less than three weeks for sorting out a remortgage. Amy, Nichola and Ash super quick, super knowledge and highly recommended.”

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Posted 1 year ago

“Efficient and responsive. This is the second time I am using Mortgage Hut to arrange mortgages and would recommend them to anyone.”

Helpful Report

Posted 1 year ago

“Very easy to communicate with and very clear and honest with what was needed to complete mortgage application.”

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Posted 1 year ago

“Very helpful and prompt with proceedings”

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Posted 1 year ago

“I had a special case and having a mortgage was really difficult for me but with the help of mortgage hut I was able to get a mortgage.Although I got less amount than what was required but still it was something. My adviser Kieren was very professional and he did all my application very quickly. For admin works Natasha was very helpful. She had been very prompt in submitting paperwork and provided regular updates. Overall I am happy with the my experience and recommend them.”

Helpful Report

Posted 1 year ago

“I was referred to The Mortgage Hut by a friend and what a great experience it has been. From the get go Steve was there to help and answer all my many questions. Then Nichola became involved and again so helpful and easy to talk to and great at getting in touch for updates. Overall a great service i will be sure to recommend.”

Helpful Report

Posted 1 year ago

The Mortgage Hut is rated 4.9 based on 1,430 reviews