The Mortgage Hut Reviews

Name: The Mortgage Hut
Rating: 4.92

4.9 Rating 1,631 Reviews

99 %

of reviewers recommend The Mortgage Hut

Company Reviews

Questions

Metrics

4.9

Based on 1,631 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

+442380642018

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The Mortgage Hut 5 star review on 3rd September 2025

David Fermin

The Mortgage Hut 5 star review on 1st March 2024

Ms Monica Jennifer Skinner

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have recently worked with Luke on obtaining my mortgage. He was excellent at explaining the process. He was very efficient and professional the whole process. Communication was excellent, fast response. I was unsure about using an online company, however previous reviews eased my worry. The process for me was quick and seemless. The whole process, from start to obtaining my mortgage offer was 3 weeks. Fair priced fees and these were given up front, no hidden fees. I would 100% recommend The Mortgage Hut to my friends and family.”

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Posted 2 years ago

“Fantastic service, and support from start to finish. Nichola and Amy where fantastic and dealt with all my worries in record time and nothing was too much for them. So grateful :) Incredible assets to a fantastic company.”

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Posted 2 years ago

“Have used Jackie from mortgage hit on last 3 occasions have been very happy with her service was always helpful and replied promptly to any questions. When I thought all was going wrong I was reassured we could work it out, but never gave me false hope. Will definitely be using again when time to remortgage Tim CARR”

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Posted 2 years ago

“Can not thank the team enough , we are self employed and had many ups and downs with chains falling through more than once , the team were amazing , always ready to help with good advice.”

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Posted 2 years ago

“Excellent customer service throughout. We were very lucky to have the help of Jacky Lambert who was very helpful, knowledgeable and put us at ease throughout. The whole process was very easy and I will definetly be returning at the end of my New mortgage contract.”

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Posted 2 years ago

“Honest and helpful advice received. Thank you”

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Posted 2 years ago

“I needed a remortgage and dealt with Jessica Cole who was immensely helpful, clear in her explanations about my options and swift in her responses. Jessica has a lovely manner and made me feel very comfortable through each step of the process, I wouldn't hesitate to recommend the Mortgage Hut as a result!”

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Posted 2 years ago

“Fantastic customer service and efficient and continuous communication. Jessica is friendly and reassuring during a stressful time when trying to manage debt consolidation and a remortgage.”

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Posted 2 years ago

“10/10 service. Gaicamo responded quickly and in detail to all of our many questions as first time buyers, and found us a great mortgage plan. Communication was brilliant, we couldn’t have asked for a better mortgage advisor. It made the whole process very stress-free.”

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Posted 2 years ago

“Giacomo Stevens was useless and didn't reply to my email. His other collegue picked it up and we still had a call - I never received the follow-up email the folllowing day”

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Posted 2 years ago

“Amazing service, wouldn’t use anyone but the Mortgage hut. Kieran and Natasha are a credit to the company.”

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Posted 2 years ago

“This is a second time I have been using Mortgage hut services. They are amazing, Amy was very helpful and patient , explaining everything really well. She helped me with securing the mortgage with a favourable rate. She was easy to talk to and nothing was a problem . Definitely recommend.”

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Posted 2 years ago

“Oliver and Nichola were very helpful and supportive throughout the process. Oliver explained the process every step of the way. He ensured that I understood my choices as it was his job to advise me. He is absolutely fantastic and made me feel confident throughout the process. Nichola provided timely updates and responded to information requests promptly. There was never a time that I felt unsure of the process. Its been a pleasure and will recommend Oliver, Nichola and the Mortgage Hut.”

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Posted 2 years ago

“Very good services and supportive. They are always patient and helpful”

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Posted 2 years ago

“Very kind service and easy to understand”

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Posted 2 years ago

“Well, what can I say about the Mortgage Hut? Absolutely FANTASTIC! Nothing was too much trouble! My application was being dealt with by AH (initials of the person), who is a mortgage specialist, and I might add, a brilliant one at that.”

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Posted 2 years ago

“Very nice and good service”

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Posted 2 years ago

“Marvelous service from start to finish. Oliver and Nichola really took the time to understand our application and guided us through the steps with the utmost professionalism. Thank you both for your time and patience!”

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Posted 2 years ago

“Very helpful customer service. Quick to answer any questions we had, good updates throughout the process”

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Posted 2 years ago

“The service was excellent and the process was super fast will recommend all the time and specially the turn around time was quick and all the staff were really helpful at all times and specially all my family and friends used Kieren Dewey”

Helpful Report

Posted 2 years ago

The Mortgage Hut is rated 4.9 based on 1,631 reviews