The Mortgage Hut Reviews

Name: The Mortgage Hut
Rating: 4.93

4.9 Rating 1,721 Reviews

99 %

of reviewers recommend The Mortgage Hut

Company Reviews

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Metrics

4.9

Based on 1,721 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

+442380642018

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The Mortgage Hut 5 star review on 3rd September 2025

David Fermin

The Mortgage Hut 5 star review on 1st March 2024

Ms Monica Jennifer Skinner

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with the service received from Kieren and Natasha. We were worried about applying for mortgage as self employed/business owner and the complexity that comes with it. Kieren made the process smooth and simple for us which we are eternally grateful for. Natasha followed up with us once all the documents had been submitted. She was very approachable and efficient - all of our queries were responded to promptly. All in all great service, we will not hesitate to use The Mortgage Hut again when we need to remortgage or move again.”

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Posted 2 years ago

“Great customer service!”

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Posted 2 years ago

“Handled extremely well”

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Posted 2 years ago

“My partner and I were first time buyers with very little knowledge about mortgages or the process. We got in contact with David To and he’s been fantastic at helping us obtain our mortgage offer. It was easy to book an appointment and David was very helpful from the outset. He answered all of our questions (there were a lot!), he got in contact when he said he was going to and when he went on holiday he provided a colleague to contact in his absence which was a lovely touch. David has helped us secure the lowest rate and took the time to get to know our needs to help with affordability. Thank you David, for being so helpful (and patient) and we wouldn’t hesitate to come to you again in the future!”

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Posted 2 years ago

“Matt and Natasha have worked tirelessly on a mortgage offer for us. They have gone above and beyond. A credit to the company.”

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Posted 2 years ago

“Really helpful, always contactable and respond very quickly to questions and queries. Natasha and Kieren where especially helpful throughout this process.”

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Posted 2 years ago

“They were always keeping us on the loop with what was happening, keeping us well informed and respond appropriately and quickly to any questions asked”

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Posted 2 years ago

“Jack has been extremely helpful and made this process way less painful than I expected it to be. Everything has been sorted pretty quickly and I have an offer I am pleased with. I was a little apprehensive going into this process but it has been a pleasant surprise how helpful and efficient TMH have been and not dealing with lenders directly has been a joy! I have also dealt with Natasha and she has also been great. Thanks”

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Posted 2 years ago

“Billy was efficient, attentive and understanding. I had some historical adverse credit but he still got us the best high street rates. He was also proactive ensuring we benefited from the mini rates competition which saw not insignificant reduction between approval in principle to completion.”

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Posted 2 years ago

“Daniel was extremely helpful, so attentive, and spent a lot of time and effort reassuring us that we would be accepted for a mortgage! I had some worries going into it as I have a small debt and thought there's no way I'd get a mortgage - Daniel reassured me that as far as I'm making my payments every month (which I am) we were actually eligible for more than what we thought! He gave us some rates, answered all of my questions (and there were a lot!) with grace and helpfulness, I couldn't have asked for a better person to calm my nerves about it all. He makes buying a house feel like it's a walk in the park! Thank you Daniel, looking forward to working with you again soon.”

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Posted 2 years ago

“Helpful quick efficient friendly.”

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Posted 2 years ago

“Easy to use the mortgage hut . Friendly staff who worked hard to get us the deal we needed Thank you”

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Posted 2 years ago

“I can't praise David To at The Mortgage Hut enough for his exceptional professionalism and dedication. Despite facing three rejections, David remained relentlessly persistent, always keeping me in the loop and providing updates at every step of the process. His friendly demeanor and ease of communication made what could have been a stressful experience surprisingly manageable. David's commitment to his clients is truly commendable, and I would highly recommend him to anyone in need of mortgage services. Thank you, David, for your outstanding support and unwavering professionalism!”

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Posted 2 years ago

“Andy and Elliott were absolutely brilliant helping me get my mortgage offer. It was clearly explained and they helped me get a good deal in the current circumstances. I will be going back to them again in the future and highly recommend them to any first time buyers like myself.”

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Posted 2 years ago

“Great customer service and they researched all options for me to find the best mortgage deal.”

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Posted 2 years ago

“Kieren Dewey has been brilliant in finding the best deal for my mortgage. He is personable and efficient at what he does. His assistant Natasha is equally personable and has been wonderful in supporting the latter stages of approving my mortgage. Thank you both.”

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Posted 2 years ago

“Billy Pragnell and Natasha Hill have been really helpful. Very pleased with the service they have provided.”

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Posted 2 years ago

“Great service all round, very good at keeping me updated and replying to emails.”

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Posted 2 years ago

“I would like to highlight the outstanding service of David To, one of the mortgage advisers in this company. He made me feel at ease when everything seems daunting having not had any prior knowledge about mortgages. He is very professional, non-judgmental, and friendly. I may not have gone with them due to unforeseen circumstance but I shall surely put them in front of my list for any future mortgage matters. I will definitely recommend them to everyone I know. Thanks David!”

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Posted 2 years ago

“Great experience from start to finish. Can't fault any of the staff who work brilliantly. Would 100% recommend them.”

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Posted 2 years ago

The Mortgage Hut is rated 4.9 based on 1,721 reviews