The Real Pie Company Reviews

4.7 Rating 2,319 Reviews
93 %
of reviewers recommend The Real Pie Company
4.7
Based on 2,319 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read The Real Pie Company  Reviews
Visit Website

Phone:

01293 855380

Email:

brett@bbsfoods.co.uk

Location:

The Real Pie Company Units 17-20 Imperial Business Centre Rutherford Way Crawley West Sussex
Crawley
RH10 9PF

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The Real Pie Company  1 star review on 19th December 2022
Anonymous
The Real Pie Company  1 star review on 19th December 2022
Anonymous
The Real Pie Company  1 star review on 19th December 2022
Anonymous
The Real Pie Company  5 star review on 4th April 2021
Gareth Leatham
The Real Pie Company  5 star review on 27th February 2021
Emma Kempster
Anonymous
Anonymous  // 01/01/2019
Very good pies, only issue for me personally is that delivery costs a fair bit of change unless we order a lot of pies. Very tasty though!
Helpful Report
Posted 3 years ago
Love the pies and pasties. Service is excellent and delivery when they say it will be. Would just like some way of returning/recycling/reusing the packaging at it has to go in to landfill otherwise.
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Posted 3 years ago
I would have scored 5 but disappointed that the shop closed the week before Christmas when I had planned to buy fresh pies as presents to deliver and was too late to get them delivered until into the new year.
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Posted 3 years ago
All good so far,keep it up. P.s. maybe a stuffing ball/ disk in a pie would sell well . Bill Owen.
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Posted 3 years ago
Full of meat, if anything too much. Personally would prefer a little less and more gravy. However my husband really liked them.
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Posted 3 years ago
I have enjoyed the pies so far and I look forward to enjoying the rest of them later.
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Posted 3 years ago
I was impressed with the delivery schedule indicated when I placed my order and that it was improved upon. Also having tasted all three sausage rolls, very delicious, they won't stay in my freezer very long. But I need to know the calories in each of the three types, I'm attempting to a 2000 calorie a day regime, can you help.
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Posted 3 years ago
I buy from you as your pies are the best tasting pies I have discovered and as long as I buy direct, delivery is good.
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Posted 3 years ago
The festive sausage wreath was nice. The sausage meat was very nice and had a good cumberland flavour. I found the pepper slightly too overpowering, but I suppose that is personal preferance. The pastry being light and flakey fell off the sausage meat on cutting into portions. I tried reducing the heating time for the 2nd wreath, but the same thing happened.
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Posted 3 years ago
Pies and cakes had a very short use by date
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Posted 3 years ago
First order with this company, good service and enjoyed some of the steak pies which were of good quality
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Posted 3 years ago
Easily the best steak pie we have ever had, worth the price and we will be ordering it again for us and family. Would have scored 5 stars but the mince pies(although mostly very tasty) sometimes lacked enough filling.
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Posted 3 years ago
Very good pies, I ordered the steak and cheese variety, which were very good, only comment, the cheese was not very evident, taste slightly bland! I would point out that the courier just dumped the box on my front door step, did NOT ring the bell, and I was in all day, so how long the box was there, I do not know, lucky they were not stolen!!
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Posted 3 years ago
No cooking instructions with the order
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Posted 3 years ago
The ratio of pastry to filling could be improved, I.e. reduce the amount of pastry.
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Posted 3 years ago
I know the pies are good as I'd made a point of seeking them out now that my local shop no longer sells them. Ordered three large pies. Delivery was fine and temperature control measures seemed spot-on (the ice packs were still very much frozen and the pies were nice and chilled) - just a shame that the three seemed to have been unnecessarily squashed into the box (especially as there was room in there for all three to fit) or they had shifted around a fair bit in transit and wedged themselves up against each other leaving them a bit misshapen and with some broken crusts etc. Not the end of the world but I received an email asking for feedback on service so here it is.
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Posted 3 years ago
I got so disheartened by supermarket pies with no fillings and bland taste, glad I tried your pies. will be ordering again and try some other flavours.
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Posted 3 years ago
The pies are very good, well filled with lean tasty meat and nice pastry. Unfortunately the lid came away from the base of the polystyrene box during transit and two of the pies were half out. This also meant the ice pack had defrosted, although still cool. I have e-mailed you informing you of this and suggesting the box be taped down, but have not had a response as yet. This is why I have given good, not excellent.
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Posted 3 years ago
Very happy with the pies' very tasty but the issue is the delivery. All of our 5 pies I ordered were damaged through I can only imagine mishandling. Although still edible no way could they be used for a dinner party. Disappointing!
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Posted 3 years ago
The real pie company pies are full of meat & flavour. They are delivered in air tight cool packages. Very good service
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Posted 3 years ago
The Real Pie Company is rated 4.7 based on 2,319 reviews