The Shade Reviews

Name: The Shade
Address: 23 Milton Parade Malvern VIC 3144, ,, Malvern
Rating: 4.54

4.5 Rating 2,250 Reviews

88 %

of reviewers recommend The Shade

Company Reviews

Metrics

Info

4.5

Based on 2,250 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

About The Shade:

The Shade is Australia's leading home hair colour and hair care company. Our colour is Italian-made, and is free from Ammonia, PPD, Parabens, Phthalates and Gluten.

Visit Website

Email:

support@theshade.com.au

Location:

23 Milton Parade Malvern VIC 3144, ,
Malvern
3144

The Shade 5 star review on 21st December 2025

576

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm very happy with The Shade. I've received great service from the get-go and I'm also pleased with the product. I wanted to use a hair colour that was not only kind to my hair and scalp, but was free of ammonia and other nasties. It's also cost effective, as because I have short hair, I only need to use half of the product each month or so.”

Helpful Report

“I just wanted to message you and let you know how much I loved using your hair dye for the first time .... I have received so many compliments and it looks better than the $300 salon job... not to mention all the free time at home I’m going to have now I won’t have to spend hours in the salon... ! I used the Copper Golden Blonde shade and it came out amazing !! Plus the application kit that was included in my trial kit is awesome; the cape thing protects all my clothes and I didn’t ruin any towels !! I have been telling anyone that will listen to try out your products !! So so good !”

Helpful Report

“The colour I received is amazing. It covered my 2 tone (dark) coloured hair with 1 kit. I would highly recommend this product over supermarket packets. I will definitely be purchasing more!!”

Helpful Report

“Amazing product, so convenient & easy to use. Not to mention the money & time I am saving.”

The Shade 5 star review on 15th October 2018

Helpful Report

The Shade is rated 4.5 based on 2,250 reviews