Solar Centre Reviews

Name: Solar Centre
Rating: 4.26

4.3 Rating 207 Reviews

83 %

of reviewers recommend Solar Centre

Company Reviews

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Metrics

4.3

Based on 207 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Solar Centre 5 star review on 25th October 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed with the prompt delivery and packaging of my order. There was an issue with one of the items I ordered, however, this was promptly resolved with the help from Aminah. I would definitely use this company again.”

Helpful Report

Posted 2 years ago

“Brilliant company Kayleigh was a pleasure to deal with for after care for an error I made on ordering dealt with swiftly and professionally would highly recommend”

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Posted 2 years ago

“Good products and as described. Had a minor problem that turned out to be my fault but was quickly resolved by a very helpful Aminah at their customer services. I would recommend this company and their products. Alan (genuine buyer February 2023)”

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Posted 2 years ago

“Had a problem with the light I purchased, the glass had been smashed in transit. Contacted customer services and Nicole organised a replacement which arrived withing 2 days.”

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Posted 2 years ago

“Fantastic costomer service from Aminah. I would buy more lights from this company.”

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Posted 2 years ago

“Great products, service and communication. And a big thank you to Aminah & Nicole for sorting my faulty light out.”

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Posted 2 years ago

“I always buy my solar lights from this company. Their products are brilliant & their customer service is excellent. Nicole was particularly helpful in sorting out a recent return for me completely hassle free. Highly recommend The Solar Centre.”

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Posted 2 years ago

“Good quality solar lighting and a great customer service”

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Posted 2 years ago

“Such as easy process from start to finish. The customer service team could not do enough, shout out to Parys who was nothing helpful and polite even though the error was mine.”

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Posted 2 years ago

“Pleased with product & service. Customer Services are friendly & very helpful.”

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Posted 2 years ago

“What a fantastic company to deal with. No hassle, no argument just an immediate positive response to my “complaint”. I would recommend this company to anyone buying garden lights.”

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Posted 2 years ago

“Great customer service Despite out of warranty unit developed a fault and the solar Centre did not hesitate to replace the whole unit free of charge. A pleasant surprise and experience 20% off my next order too Thank you Would highly recommend”

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Posted 2 years ago

“Excellent customer service - friendly, prompt, helpful and efficient”

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Posted 2 years ago

“From placing the order,to setting up the devices I received total professionalism from the helpful and friendly staff.Linked to this is the quality and good value for money re the two Thea solar lights on display in my back garden.The extra discount offered at the time of ordering was an unexpected bonus Next day delivery by DPD was on time,and good to see the sturdy packaging. Professional Customer service linked to quality goods!”

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Posted 2 years ago

“An excellent company to deal with. I experienced a problem with the lights I purchased and was delighted with the way the matter was resolved immediately. The customer service is excellent and I would recommend them to others.”

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Posted 2 years ago

“Can't praise this company enough, sent email to say my security light had developed a fault, the reply was we will put a new one in post. I don't think I've ever had that sort of reply from a company before. Definitely 5 star. Kind regards. W. Harris”

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Posted 2 years ago

“All my dealings with this company over purchase of two lots of motion sensor garden post solar lights were pleasant and they were very cooperative. But what impresses me most, is that after about two years' use, during the freeze and heavy snow in December and despite their solar panels being covered for several days by at least one inch of snow, all lights continued to function! Brilliant product.”

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Posted 2 years ago

“Ordered quite a lot of solar garden lioghts over the past 3 or 4 years - all work great but we had one problem recently with some lanterns; however, t=customer care was extremely helpful and all resolved now!”

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Posted 2 years ago

“I returned an order after I found out after arrival it was not suitable for the purpose in mind. The item was well packaged and delivered promptly and return dealt with pleasantly and quickly. I have bought several items from this company before and will no doubt go back and purchase more in future without hesitation.”

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Posted 2 years ago

“We were not at home when the courier tried to deliver my Truro solar light and it was returned to the Solar Centre. After a couple of e.mails and tracking down my order, a replacement was speedily posted out to me. Great service, thank you, Eric B.”

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Posted 2 years ago

Solar Centre is rated 4.3 based on 207 reviews