The Somerset Toiletry Co Reviews

Name: The Somerset Toiletry Co
Rating: 4.78

4.8 Rating 1,332 Reviews

95 %

of reviewers recommend The Somerset Toiletry Co

4.8

Based on 1,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Somerset Toiletry Co 4 star review on 21st September 2023

Diane Hill

The Somerset Toiletry Co 5 star review on 27th July 2023

Marta Majkut

The Somerset Toiletry Co 5 star review on 26th July 2023

Marta Majkut

Anonymous

Anonymous // 01/01/2019

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“Great product which smells really nice”

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Posted 11 months ago

“Had a slight problem with my delivery but this company went above and beyond to deliver. Can't thank you enough. Still got my items in time for Christmas.”

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Posted 11 months ago

“I was impressed by the very speedy delivery on an order made very close to Christmas. My last minute gift brainwave arrived in time for giving before Christmas Day, which I hadn't necessarily expected. Excellent service!”

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Posted 11 months ago

“I haven't bought anything from this company that wasn't good, sent them as gifts and the recipients have been very pleased too.”

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Posted 11 months ago

“Great products”

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Posted 11 months ago

“Great products and quick delivery. The box of one of the items was damaged but the product itself wasn't affected and fortunately it wasn't a gift”

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Posted 11 months ago

“I get all my soap and hand sanitiser from this company. Lovely products and always efficiently dispatched and delivered. What's not to love?”

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Posted 11 months ago

“It’s my first time ordering from Somerset Toilet Co. I am very pleased with my order. I ordered the white Jasmine handwashing and hand cream and it’s such a gentle, floral smell I love it. I also ordered the shower steamers and Christmas Nordic spruce soap. All wonderful smells and good quality. Would definitely order again.”

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Posted 11 months ago

“Extremely quick delivery and just before Christmas too, very carefully packed. Will be buying from in the future without a doubt.”

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Posted 11 months ago

“Did pay for next day delivery but was sent out with normal post - but not to worry as know how fabulous Somerset Toiletry company are and how hard Sakina and family work to providing such a fantastic company - Merry Christmas to you all and am so glad to be nearer to your lovely cafe and shop to pop down and buy”

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Posted 11 months ago

Hi Claire, So sorry about this. As our busiest time of year, occasionally, these things happen. I will refund you the difference in shipping. We'd love for you to visit us soon, but in the meantime, have a wonderful Christmas.

Posted 11 months ago

“Beautifully packeged gift ... I bought this as a present for somebody who likes Lavender products, I'm sure she will like it. Good price for the quality.”

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Posted 11 months ago

“Item bought as a present for my Son,who looks very much like the picture on the front of the soap and body wash.Smells really lovely.Speedy delivery and very well packaged.”

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Posted 11 months ago

“Lovelt ite, arived quickly, beautifully packaged soap”

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Posted 11 months ago

“Always impressed with my purchases from this company, delightful packaging.”

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Posted 11 months ago

“Nice packaging, smells good”

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Posted 11 months ago

“Lovely product for a gift. There was an issue with the delivery due to the courier but Kham rearranged and guaranteed the delivery efficiently. Appreciated the great customer service and would recommend!”

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Posted 11 months ago

“Received my delivery and found everything perfect. They are for Christmas presents, so I hope everyone likes them.”

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Posted 11 months ago

“Perfect gifts for the men in my family who you just don’t know what to get!”

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Posted 11 months ago

“Lovely soap and smell which lasts awhile. I have bought this soap for several years in my local Tescos but they have stopped selling it. My favourite used to be the Lotus one but not able to get now.”

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Posted 11 months ago

“It's a Christmas present for a friend . It looks great quality and bigger than I thought it was .”

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Posted 11 months ago

The Somerset Toiletry Co is rated 4.8 based on 1,332 reviews