The Somerset Toiletry Co Reviews

Name: The Somerset Toiletry Co
Rating: 4.78

4.8 Rating 1,332 Reviews

95 %

of reviewers recommend The Somerset Toiletry Co

4.8

Based on 1,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Somerset Toiletry Co 4 star review on 21st September 2023

Diane Hill

The Somerset Toiletry Co 5 star review on 27th July 2023

Marta Majkut

The Somerset Toiletry Co 5 star review on 26th July 2023

Marta Majkut

Anonymous

Anonymous // 01/01/2019

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“Excellent hand cream!”

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Posted 9 months ago

“Very good. Smells really fresh. Pleased with product”

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Posted 9 months ago

“Arrived promptly and very well packed. The handwash were lovely. Ordered both scents and very happy with both. Would order again.”

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Posted 9 months ago

“Pleasant perfume”

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Posted 9 months ago

“I couldn't smell either Vetivert or oak moss, only pine toilet cleaner. Sorry, I really wanted to like this. On a positive notes it was v fast and efficient delivery.”

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Posted 9 months ago

Hi Georgina, Really Sorry you didn't like the smell of this candle. We understand it's a very personal thing and also difficult to describe online. We are considering introducing a new and improved home fragrance collection this Summer, so maybe visit a local stockist to try it before you buy online, as most of our stockists have testers. If any of your items are unused, you can return them for a refund. Kind regards.

Posted 9 months ago

“Love the pumpkin spice soap and liquid soap as I have a ceramic pumpkin dispenser . It would be great if I could purchase a refill of liquid pumpkin spice soap to refill my beautiful ceramic pumpkin soap dispenser”

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Posted 9 months ago

“Arrived promptly in gorgeous packaging. A delightful gift!”

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Posted 9 months ago

“Very nice gift”

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Posted 9 months ago

“Lovely beautiful perfume”

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Posted 9 months ago

“Always very impressed with the range of products the prices and the service you get from this company. Love this new inclusion to this range won't be long before I place my next order withe assurance it will arrive with me promptly. Thank you”

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Posted 9 months ago

“overpriced products”

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Posted 9 months ago

Very sorry you were unhappy with your purchase. We offer products at various prices to ensure our products can be enjoyed by everyone.

Posted 3 months ago

“Beautiful Products for lovely gifts. Very good communication.”

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Posted 9 months ago

“Very good products at a competitive price.”

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Posted 10 months ago

“Fabulous product, very pleased with the quality of the bottle and fragrance from the soap. Highly recommended. Shalaine Aldis”

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Posted 10 months ago

“Very good and of a good quality”

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Posted 10 months ago

“I love their products and the delivery system is very efficient.”

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Posted 10 months ago

“Both items I received were broken in delivery I had a very quick response from you saying I would receive a replacement but I never have nor have you responded to my emails”

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Posted 10 months ago

Hi Yvonne, I'm sorry your items were damaged in transit; this can occasionally happen. I can confirm our sales team dealt with your issue (via email) on the 14th by sending a replacement, confirmed as received on the 15th. If this is not the case, please get in touch with us so we can resolve this.

Posted 10 months ago

“Vg products and excellent online service .”

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Posted 10 months ago

“Love th smell. Prompt service. Competitively priced”

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Posted 10 months ago

“Bought one of these before.and so pretty. And nice smell handwash .recommended very much”

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Posted 10 months ago

The Somerset Toiletry Co is rated 4.8 based on 1,332 reviews