The Somerset Toiletry Co Reviews

Name: The Somerset Toiletry Co
Rating: 4.78

4.8 Rating 1,404 Reviews

95 %

of reviewers recommend The Somerset Toiletry Co

4.8

Based on 1,404 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Somerset Toiletry Co 4 star review on 21st September 2023

Diane Hill

The Somerset Toiletry Co 5 star review on 27th July 2023

Marta Majkut

The Somerset Toiletry Co 5 star review on 26th July 2023

Marta Majkut

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought this as a present for a relative, so it hasn't been opened yet,but the packaging was very nice,and the price was good”

Helpful Report

Posted 1 year ago

“Disappointed barely any fragrance in the handcream slightly better in the handwash”

Helpful Report

Posted 1 year ago

Hi, We're very sorry you were disappointed with your purchase. Our customers generally love our products, although we appreciate fragrance, which is a very personal thing.

Posted 1 year ago

“Lovely products with excellent customer service”

Helpful Report

Posted 1 year ago

“My order arrived promptly, safely and beautifully packed.”

Helpful Report

Posted 1 year ago

“This is the first time I've bought direct from TSTC. The items are well packaged and in a short period of time. I will definitely order from them again.”

Helpful Report

Posted 1 year ago

“Lovely soap in recyclable packaging. Good selection of sizes and scents, and always delivered promptly.”

Helpful Report

Posted 1 year ago

“lovely soap. Quite a large bar - wasn't expecting it to be quite as big. Good value though”

Helpful Report

Posted 1 year ago

“Excellent purchase and service A1”

Helpful Report

Posted 1 year ago

“I particularly like driftwood and sea salt, cedar wood and moss, blue agave and lavender, vanilla noir and leather and golden amber. I did like jasmine blossom and floral leaves but they stopped doing them and cashmere musk noir in a box was lovely but discontinued and replaced by one in pink packaging that isn’t as nice which was a shame but in general their soaps are lovely.”

Helpful Report

Posted 1 year ago

“Your company has kept in good communications with me, the customer. Reasuring!”

Helpful Report

Posted 1 year ago

“The cream quality is great, my hands don't feel dry five minutes after application, like with many other creams. I only didn't like that smell much, smells soapy, I was expecting something mild, nearly-there milk smell.”

Helpful Report

Posted 1 year ago

“Absolutely beautiful products. I purchased some of the soaps recently which have a lovely scent & last a long time. I definitely would recommend this company.”

Helpful Report

Posted 1 year ago

“Great product which smells really nice”

Helpful Report

Posted 1 year ago

“Had a slight problem with my delivery but this company went above and beyond to deliver. Can't thank you enough. Still got my items in time for Christmas.”

Helpful Report

Posted 1 year ago

“I was impressed by the very speedy delivery on an order made very close to Christmas. My last minute gift brainwave arrived in time for giving before Christmas Day, which I hadn't necessarily expected. Excellent service!”

Helpful Report

Posted 1 year ago

“I haven't bought anything from this company that wasn't good, sent them as gifts and the recipients have been very pleased too.”

Helpful Report

Posted 1 year ago

“Great products”

Helpful Report

Posted 1 year ago

“Great products and quick delivery. The box of one of the items was damaged but the product itself wasn't affected and fortunately it wasn't a gift”

Helpful Report

Posted 1 year ago

“I get all my soap and hand sanitiser from this company. Lovely products and always efficiently dispatched and delivered. What's not to love?”

Helpful Report

Posted 1 year ago

“It’s my first time ordering from Somerset Toilet Co. I am very pleased with my order. I ordered the white Jasmine handwashing and hand cream and it’s such a gentle, floral smell I love it. I also ordered the shower steamers and Christmas Nordic spruce soap. All wonderful smells and good quality. Would definitely order again.”

Helpful Report

Posted 1 year ago

The Somerset Toiletry Co is rated 4.8 based on 1,404 reviews