The Somerset Toiletry Co Reviews

Name: The Somerset Toiletry Co
Rating: 4.79

4.8 Rating 1,661 Reviews

95 %

of reviewers recommend The Somerset Toiletry Co

4.8

Based on 1,661 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01761 451 122

Email:

lisa.moon@tstcglobal.com

Location:

Clutton, Bristol,
Clutton, Bristol
BS39 5TA

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The Somerset Toiletry Co 4 star review on 21st September 2023

Diane Hill

The Somerset Toiletry Co 5 star review on 27th July 2023

Marta Majkut

The Somerset Toiletry Co 5 star review on 26th July 2023

Marta Majkut

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order arrived promptly, safely and beautifully packed.”

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Posted 1 year ago

“This is the first time I've bought direct from TSTC. The items are well packaged and in a short period of time. I will definitely order from them again.”

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Posted 1 year ago

“Lovely soap in recyclable packaging. Good selection of sizes and scents, and always delivered promptly.”

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Posted 1 year ago

“lovely soap. Quite a large bar - wasn't expecting it to be quite as big. Good value though”

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Posted 1 year ago

“Excellent purchase and service A1”

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Posted 1 year ago

“I particularly like driftwood and sea salt, cedar wood and moss, blue agave and lavender, vanilla noir and leather and golden amber. I did like jasmine blossom and floral leaves but they stopped doing them and cashmere musk noir in a box was lovely but discontinued and replaced by one in pink packaging that isn’t as nice which was a shame but in general their soaps are lovely.”

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Posted 1 year ago

“Your company has kept in good communications with me, the customer. Reasuring!”

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Posted 1 year ago

“The cream quality is great, my hands don't feel dry five minutes after application, like with many other creams. I only didn't like that smell much, smells soapy, I was expecting something mild, nearly-there milk smell.”

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Posted 1 year ago

“Absolutely beautiful products. I purchased some of the soaps recently which have a lovely scent & last a long time. I definitely would recommend this company.”

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Posted 1 year ago

“Great product which smells really nice”

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Posted 1 year ago

“Had a slight problem with my delivery but this company went above and beyond to deliver. Can't thank you enough. Still got my items in time for Christmas.”

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Posted 1 year ago

“I was impressed by the very speedy delivery on an order made very close to Christmas. My last minute gift brainwave arrived in time for giving before Christmas Day, which I hadn't necessarily expected. Excellent service!”

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Posted 1 year ago

“I haven't bought anything from this company that wasn't good, sent them as gifts and the recipients have been very pleased too.”

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Posted 1 year ago

“Great products”

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Posted 1 year ago

“Great products and quick delivery. The box of one of the items was damaged but the product itself wasn't affected and fortunately it wasn't a gift”

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Posted 1 year ago

“I get all my soap and hand sanitiser from this company. Lovely products and always efficiently dispatched and delivered. What's not to love?”

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Posted 1 year ago

“It’s my first time ordering from Somerset Toilet Co. I am very pleased with my order. I ordered the white Jasmine handwashing and hand cream and it’s such a gentle, floral smell I love it. I also ordered the shower steamers and Christmas Nordic spruce soap. All wonderful smells and good quality. Would definitely order again.”

The Somerset Toiletry Co 5 star review on 19th December 2024

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Posted 1 year ago

“Extremely quick delivery and just before Christmas too, very carefully packed. Will be buying from in the future without a doubt.”

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Posted 1 year ago

“Did pay for next day delivery but was sent out with normal post - but not to worry as know how fabulous Somerset Toiletry company are and how hard Sakina and family work to providing such a fantastic company - Merry Christmas to you all and am so glad to be nearer to your lovely cafe and shop to pop down and buy”

Helpful Report

Posted 1 year ago

Hi Claire, So sorry about this. As our busiest time of year, occasionally, these things happen. I will refund you the difference in shipping. We'd love for you to visit us soon, but in the meantime, have a wonderful Christmas.

Posted 1 year ago

“Beautifully packeged gift ... I bought this as a present for somebody who likes Lavender products, I'm sure she will like it. Good price for the quality.”

Helpful Report

Posted 1 year ago

The Somerset Toiletry Co is rated 4.8 based on 1,661 reviews