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The Somerset Toiletry Co Reviews

4.8 Rating 1,072 Reviews
95 %
of reviewers recommend The Somerset Toiletry Co
4.8
Based on 1,072 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Somerset Toiletry Co Reviews
Brilliant the item was what I wanted.
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Posted 2 years ago
Efficient delivery, clear website, lovely products. Only place I’ve found that supplies a gorgeous lemon verbena range- please keep stocking it, my cousins and I love it. Sales around Christmas have great ideas for stocking fillers and secret santas too.
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Posted 2 years ago
Great service and wonderful website - I have bought product previously from gift shops but it is great to see the full beautifully designed range.
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Posted 2 years ago
Just absolutely love your soaps gentle on the skin moisturisers and the scent is divine purchase them as presents for friends
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Posted 2 years ago
Easily dispensed. First class product which I have been using for years.
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Posted 2 years ago
I love it.Amazing . Definitely will buy again.x
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Posted 2 years ago
These soaps made the perfect little Christmas gifts for colleagues and were also great for stocking fillers. I ordered quite a few and was delighted with them. They were beautifully packaged and smelt divine. Sadly the company was let down by Royal Mail (as were so many companies this Christmas) but they went above and beyond all expectations to put this right. I will certainly be re-ordering next Christmas but if Royal Mail are involved I’ll make sure I order two months in advance. Highly recommend Somerset Toiletry Co for their beautiful products and excellent customer service.
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Posted 2 years ago
Very disappointed to find this was Made in China so returned it. Where Items are made needs to be more prominently displayed rather than hidden on a detailed page
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Posted 2 years ago
Hi Robert, Sorry you were not happy with your purchase. We make products worldwide to deliver certain price points, but we are producing more in the UK as we have invested in our soap manufacturing facility in Somerset. It's a journey for us as a business, so it will take some time. Kind regards, Lisa
Posted 2 years ago
Bought this for myself and I am pretty fussy about soaps as most lose their smell or don't smell but this is by far the best bar I have bought and the smell is gorgeous and lingers. I also put it in my drawer before I used it and now all my underwear smells of peonies which is no bad thing. Strongly recommend. Be great as a gift as well. Excellent delivery service too.
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Posted 2 years ago
Lovely products and fantastic service
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Posted 2 years ago
Good quality and lovely hand wash and lotion . You only need a small amount so lasts longer than cheaper brands . Refill pack very good idea and reasonably priced . Overall really happy with my purchases. Will definitely use again .
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Posted 2 years ago
It was bought as a present so I can't comment, but hopefully the recipient is pleased with it.
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Posted 2 years ago
Rose Petal is the only smell I want on me! I ordered 4 tubes of hand cream which arrived well-packed and in time for Christmas. Marvellous!
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Posted 2 years ago
Great smell and fantastic gift. Thanks
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Posted 2 years ago
Good company to do business with. Good communication and packaging. The delivery was slow but that was due to the postmen’s strike.
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Posted 2 years ago
I bought these as stocking presents for my grown up children. They all seemed to appreciate them and thought they were fun! I haven’t had any feedback as yet to how they enjoyed using the shower gel.
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Posted 2 years ago
Very efficient corresponding with them.
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Posted 2 years ago
Absolutely gorgeous scent. Can't wait to try.
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Posted 2 years ago
Beautiful gift to give
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Posted 2 years ago
Husband loves it. Have boaght before.
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Posted 2 years ago
The Somerset Toiletry Co is rated 4.8 based on 1,072 reviews