The Somerset Toiletry Co Reviews

Name: The Somerset Toiletry Co
Rating: 4.78

4.8 Rating 1,072 Reviews

95 %

of reviewers recommend The Somerset Toiletry Co

4.8

Based on 1,072 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Somerset Toiletry Co 4 star review on 21st September 2023

Diane Hill

The Somerset Toiletry Co 5 star review on 27th July 2023

Marta Majkut

The Somerset Toiletry Co 5 star review on 26th July 2023

Marta Majkut

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought as a gift. Beautifully packaged soaps. Cannot comment on them but I am sure recipient will love them. Arrived later than expected but this is due to the Royal Mail Strikes not the company itself.”

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Posted 2 years ago

“Wonderful scent”

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Posted 2 years ago

“Goods ordered 14 11 2022 but not yet received so cannot do a review. Please when will I get the goods?”

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Posted 2 years ago

Hi Mary, Sorry the disruptions are causing delays. Please get in touch directly (call or email) and we'll do our best to help you. Lisa

Posted 2 years ago

“All the hand soaps are lovely, get amazing lather and smell fom just half a pump.Leaves hands really soft.”

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Posted 2 years ago

“Great website. Easy ordering process. Prompt delivery.”

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Posted 2 years ago

“Easy company to deal with. Lovely presents and prompt service”

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Posted 2 years ago

“this body cream is gorgeous, smells beautiful and feels so good on the skin”

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Posted 2 years ago

“Lovely slightly different gift ideas. Really pleased with purchases. Well packaged and prompt delivery.”

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Posted 2 years ago

“A delightful tin with the essence of spring as you open up to smell the fragrance of this soap.”

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Posted 2 years ago

“Divine smell and great service. Did buy the other range you do which was slightly cheaper but can hardly smell it at all :(”

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Posted 2 years ago

“All the items are very good The bag would have been better if it had been free as stated but I was charged £3.00p.”

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Posted 2 years ago

Hi Heather, The tote is FREE when you spend over £40 online. Regards, Lisa

Posted 2 years ago

“This is a superb product and I was very pleased to see this company was stocking it. Excellent service and speedy delivery.”

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Posted 2 years ago

“I love this product but sadly have not received my delivery yet”

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Posted 2 years ago

So Sorry Abi, Royal Mail are causing lots of delays. Please get in touch directly and we'll do our best to help you. Thanks, Lisa

Posted 2 years ago

“PERFUME WAS WORSE THAN BATHROOM ODOURS. A drop of the liquid onto a painted cabinet lifted the white paint off in a ring.I am now faced with repaintng the cabinet.”

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Posted 2 years ago

Hi Lynda, very surprised you were not happy with your purchase as these are our most popular products online. Unfortunately, fragrance oils are potent and can mark or stain furniture if spilled. Regards, Lisa

Posted 2 years ago

“Fantastic quality, beautiful for Verbena smell Great to support a local company. The product is amazing thank you again so much highly recommended.”

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Posted 2 years ago

“My hand cream is gorgeous! A friend of mine uses it, I’d always loved the scent and it’s so rich.”

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Posted 2 years ago

“Lovely products. Delivered on time.”

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Posted 2 years ago

“Excellent value and amazing products”

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Posted 2 years ago

“Not sure yet, bought for my husband who has not used it yet.”

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Posted 2 years ago

“Always excellent service. Never have a problem with The Somerset Toiletry Co. The delivery company left the box around the back without telling us. The box was wet when we found it but the contents were not damaged.”

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Posted 2 years ago

The Somerset Toiletry Co is rated 4.8 based on 1,072 reviews