The Somerset Toiletry Co Reviews

Name: The Somerset Toiletry Co
Rating: 4.79

4.8 Rating 1,661 Reviews

95 %

of reviewers recommend The Somerset Toiletry Co

4.8

Based on 1,661 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01761 451 122

Email:

lisa.moon@tstcglobal.com

Location:

Clutton, Bristol,
Clutton, Bristol
BS39 5TA

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The Somerset Toiletry Co 4 star review on 21st September 2023

Diane Hill

The Somerset Toiletry Co 5 star review on 27th July 2023

Marta Majkut

The Somerset Toiletry Co 5 star review on 26th July 2023

Marta Majkut

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'd love to review it but I haven't actually recieved the product, my order says it has been cancelled and refunded(not something I asked for) but I haven't had a refund either. It's impossible to find a method of contacting the company so I can't even get an update on what's happening.”

Helpful Report

Posted 2 years ago

Hi Lucy, I'm so sorry to hear about this. Can you please get in touch directly if you still haven't received your order so we can resolve this ASAP? Email: sayhello@tstcglobal.com Many thanks, Lisa

Posted 2 years ago

“Very quick delivery. The packaging is pretty to look at, packaged in an environmental friendly way and very securely packaged too. Zero damages on arrival.”

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Posted 2 years ago

“I bought this for my daughter who had recently given birth as a treat just for her. She was delighted by it and we were both impressed by the quality of the bottle and the soap. Really great value for an excellent product.”

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Posted 2 years ago

“Very easy to order online. I had to make an enquiry about a product before purchasing and company were very helpful. Order arrived quickly. Would recommend Somerset Toiletries.”

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Posted 2 years ago

“Uplifting, refreshing scent of the H2EAU range of toiletries. The company provided excellent communication throughout the ordering and delivery process. I was particularly impressed with the carbon neutral corn starch tape used on the delivery box. Keep up the good work. You have a great product.”

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Posted 2 years ago

“Arrived very quickly”

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Posted 2 years ago

“Fast delivery soap smells really nice and I love the pumpkin dispenser.”

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Posted 2 years ago

“My first order with The Somerset Toiletry Co and I have not received it to date . Emailed them and have had no response from them . Am not happy with this business at all and require someone to contact me re my order ASAP!”

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Posted 2 years ago

Hi Mandy, I'm so sorry about this. Our customer care team are looking into this to resolve this ASAP! Apologies again. Lisa

Posted 2 years ago

“Order arrived in good time thanks”

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Posted 2 years ago

“I have been asked to review but my product never arrived.”

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Posted 2 years ago

Hi, I'm so sorry about this. Our customer care team are looking into this to resolve this ASAP! Apologies again. Lisa

Posted 2 years ago

“I never received my products from somerset toiletry co. Nor responses to my enquiries about the whereabouts of my order 😞”

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Posted 2 years ago

Hi Joanna, I'm so sorry about this. Our customer care team are looking into this to resolve this ASAP! Apologies again. Lisa

Posted 2 years ago

“I love the Orange Blossom handwash, it leaves hands feeling soft and beautifully scented. Only gave four stars as the bottles could be reused if you provided a refill.”

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Posted 2 years ago

“Lovely products second purchase Bought bath and shower and the hand wash”

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Posted 2 years ago

“Bought as a present”

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Posted 2 years ago

“Really lovely company. Items are good value and smell great!”

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Posted 2 years ago

“Smells gorgeous and lasts for ages.”

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Posted 2 years ago

“I great doing business online quick order good communication and quick delivery.”

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Posted 2 years ago

“I order hand cream but giving me body cream It’s not good to go customer service is not good”

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Posted 2 years ago

Hi, Arshiya. I'm very sorry you received the incorrect item. If you contact our customer service team directly, we will resolve the issue. Please email sayhello@tstcglobal.com Apologies, Lisa

Posted 2 years ago

“A repeat order a must for my downstairs loo”

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Posted 2 years ago

“FABULOUS PRODUCTS,MY HUSBAND LOVED HIS GIFTS. THANK YOU.”

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Posted 2 years ago

The Somerset Toiletry Co is rated 4.8 based on 1,661 reviews