The Somerset Toiletry Co Reviews

Name: The Somerset Toiletry Co
Rating: 4.78

4.8 Rating 1,072 Reviews

95 %

of reviewers recommend The Somerset Toiletry Co

4.8

Based on 1,072 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Somerset Toiletry Co 4 star review on 21st September 2023

Diane Hill

The Somerset Toiletry Co 5 star review on 27th July 2023

Marta Majkut

The Somerset Toiletry Co 5 star review on 26th July 2023

Marta Majkut

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still waiting for whole order after almost a month”

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Posted 2 years ago

Hiya, We are very sorry about the delays due to Royal Mail strikes - please get in touch directly and we'll try to resolve your issue.

Posted 2 years ago

“Very happy with my purchases - I had to call to check the whereabouts of my first purchase which had been delayed due to the postal strike and they responded accordingly and within a day the product arrived.”

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Posted 2 years ago

“Good company and product.”

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Posted 2 years ago

“Bought the luxury lavender bundle as a gift for someone at Christmas. They were really pleased with the products which all smelled amazing. The items arrived super quickly and in very good condition.”

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Posted 2 years ago

“What a lovely gift , bought as a gift for a friend , they look so realistic , love the purchase , delivery time was great , parcel packed well , happy customer”

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Posted 2 years ago

“This is the second time I have made a purchase. Love the product, and the service is excellent.”

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Posted 2 years ago

“I love these products and they're very reasonably priced too.”

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Posted 2 years ago

“Only used this company recently and found it extremely good”

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Posted 2 years ago

“The orange blossom handcream is lovely, smells just as it should”

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Posted 2 years ago

“The rose diffuser is exceptionally good. I initially bought one for my mum and every time I visit her, the smell is amazing from her diffuser. I then bought a second for my own home and am thrilled. I also bought the shower gel as it’s such a lovely scent.”

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Posted 2 years ago

“Ginger & Lime has a lovely scent as had the hand wash many times before so bought one hand soap & hand lotion for our guest room and one for a friend for a Christmas gift. Looked them up from a bottle that I'd previously bought at a garden centre and wanted to see if they did refill pouches to be more user friendly which they do. Goods well packaged, reasonably priced, prompt despatch and delivery. Will be back to buy more soon and recommend to others.”

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Posted 2 years ago

“This item has a delicious scent and is a delight to use.”

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Posted 2 years ago

“I prefer to shower with soap; if nothing else it is more economical than shower gel. This soap, which I have used before, smells lovely and lathers up beautifully. It is also very reasonably priced. My only problem with it is that is too large for me to hold comfortably and so I cut the bar in half, which generates a fair amount of wasted flakes. A half-bar size would be perfect for me. There is a very good choice of soaps at good prices on the website. The soap arrived in a lovely box which I have kept for re-use.”

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Posted 2 years ago

“All 4 are great.Thank you”

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Posted 2 years ago

“Very efficient service and very good value.”

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Posted 2 years ago

“Champagne arose soap smells insanely divine- absolutely gorge.”

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Posted 2 years ago

“Beautiful soaps as gifts. They will make very special gifts. They look and smell amazing. Very pleased! ♥️”

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Posted 2 years ago

“Very easy site to order from, I love the fact that I have supported a local company. The package arrived on time, well-packed and exactly as described. My husband was very pleased with the items”

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Posted 2 years ago

“Love this hand wash it smells gorgeous.”

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Posted 2 years ago

“Trying to find a replacement to another brand that made a similar product. A little lighter on the scent but not bad. Delighted to find an alternative as I’m sure the original is not coming back anytime soon. Well done.”

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Posted 2 years ago

The Somerset Toiletry Co is rated 4.8 based on 1,072 reviews