The Somerset Toiletry Co Reviews

Name: The Somerset Toiletry Co
Rating: 4.78

4.8 Rating 1,075 Reviews

95 %

of reviewers recommend The Somerset Toiletry Co

4.8

Based on 1,075 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Somerset Toiletry Co 4 star review on 21st September 2023

Diane Hill

The Somerset Toiletry Co 5 star review on 27th July 2023

Marta Majkut

The Somerset Toiletry Co 5 star review on 26th July 2023

Marta Majkut

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The order process was very good, easy to follow website and prompt acknowledgement of order, plus speedy despatch. The only reason not five stars was that the packaging was rather poor. However the items delivered were I damaged.”

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Posted 2 years ago

“I've used this company for years and always had excellent, prompt service. Thank you.”

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Posted 2 years ago

“Good service lovely products”

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Posted 2 years ago

“Excellent customer service easy to contact.”

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Posted 2 years ago

“Best of all products available! Do you do foot cream?”

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Posted 2 years ago

Thank you so much! You can use this cream on your feet, but we do plan to create more products focused on pampering feet. So please keep an eye on our socials.

Posted 2 years ago

“Handy and lovely perfume”

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Posted 2 years ago

“Lovely ethical packaging”

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Posted 2 years ago

“Just a nice scented soap fir a reasonable price. Delivered quickly.”

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Posted 2 years ago

“Having not received my items I contacted the company. They were very efficient in tracking down where the parcel was. It arrived the next day. As it’s present I can’t comment on the quality of the products, but the smells are gorgeous and the packaging really beautiful.”

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Posted 2 years ago

“So pleased with these brought for a. Present and am sure they are going to love them liked them so much I will be getting more for myself They were well packaged and arrived quickly Thankyou”

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Posted 2 years ago

“Ginger and Lime room diffuser is the only one that l will use in my home going forward ! Classy subtle aroma that puts lots of high end product to shame . Worth every penny .”

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Posted 2 years ago

“Lovely soap however very little fragrance”

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Posted 2 years ago

“The soaps smelled absolutely divine. I would have thought that you would have wrapped the soap in some kind of tissue paper or plastic to ensure the smell stayed longer. the other thing is the lid was so loose. As soon as I picked it up the tin the lid fell off and out popped the unwrapped soap. I wanted to give it as a birthday gift. I had to get some lovely paper and wrap the soap and the extra bits served to help the lid stay in place a bit better. The soaps are now living in Antigua West Indies as the recipient went home with them on Monday 7th November. Otherwise it was great. Best regards Yvonne”

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Posted 2 years ago

We're so glad you loved the fragrance and sorry the lid was not secure. If you get in touch directly, we'd love to offer you a discount off your next purchase.

Posted 2 years ago

“The Rose Bath Fizzers arrived too late to give as the intended gift (probly postal fault) so I'll give at another opportunity. They are individually wrapped within one box and smell absolutely gorgeous so highly recommend! And it feels great to support a local UK business.”

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Posted 2 years ago

Sorry about the delay, and thank you for your patience and understanding.

Posted 2 years ago

“The UK made Naturally European range has some very good products”

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Posted 2 years ago

“Very pleased with all my products, will definitely order again”

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Posted 2 years ago

“Great company, really speedy delivery. Device smelling toiletries”

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Posted 2 years ago

“I'm very pleased with my purchases. They smell lovely, we're well wrapped, and perfect for the men in my life 🤗”

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Posted 2 years ago

“Good product which arrived very promptly as usual”

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Posted 2 years ago

“Excellent product excellent price what more needs to be said!!”

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Posted 2 years ago

The Somerset Toiletry Co is rated 4.8 based on 1,075 reviews