The Somerset Toiletry Co Reviews

Name: The Somerset Toiletry Co
Rating: 4.79

4.8 Rating 1,529 Reviews

95 %

of reviewers recommend The Somerset Toiletry Co

4.8

Based on 1,529 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

The Somerset Toiletry Co 4 star review on 21st September 2023

Diane Hill

The Somerset Toiletry Co 5 star review on 27th July 2023

Marta Majkut

The Somerset Toiletry Co 5 star review on 26th July 2023

Marta Majkut

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to deal with and delivery was quick.”

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Posted 6 months ago

“Nice set for Xmas present”

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Posted 6 months ago

“Lovely order all packaged very well, everything looks beautiful and I highly recommend”

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Posted 6 months ago

“First class products and rapid delivery. Could not be bettered!”

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Posted 6 months ago

“I love the rose petal hand wash. Thank you for your prompt delivery .”

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Posted 6 months ago

“Really love this product, well manufactured with the best fragrance”

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Posted 6 months ago

“The hand wash I purchased was extremely well packaged and the items were beautiful especially the hand wash Gnome. The smell of mint is not overpowering, just right and great fun to have in the bathroom. The green colour is vibrant and the Gnome was larger than I expected. The other handwashes are great quality and not greasy, the colours are great and look super in my bathrooms. An extemely worthwhile product to buy in every way.”

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Posted 6 months ago

“Fabulous soap ,my son loves the zingy fragrance .Exceptional customer service, when there wasn't any on the website I contacted the Somerset Toiletry Co with chat function and the person said there wasn't any left on the website but they would go on and check in the shop. Success! Thank you so much .Excellent company will use this company again x”

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Posted 6 months ago

“Smells sooooo nice! Massive quantity which I might prefer to have a smaller option as won’t get through it in just a month I don’t think (Halloween themed soap) A lot of packaging which could be cut down ideally. Fast delivery time, and looks lovely”

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Posted 6 months ago

“I can't comment on the actual products as they are all Christmas gifts , but they come beautifully packaged, super quick delivery and I would definitely order more”

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Posted 6 months ago

“I am really thrilled with my purchase of the hand wash bought it for my granddaughter who loves Halloween I am sure she will love and the packing was great too”

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Posted 6 months ago

“I have been asked to review my order which was for my daughter but she hasn't recieved it, nor have I had any notification that it had been delivered. Unfortunately I cannot review something that hasn't been delivered”

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Posted 6 months ago

Hi Angela, Looking at the Royal Mail tracking for your order I can confirm it was delivered to a designated 'safe space' 29th Sept 10.05am. Please get in touch directl,y if you have not yet located your order. Thanks

Posted 6 months ago

“This soap dispenser is so cute. The fragrance is just gorgeous, and it doesn't dry out your hands. Wonderful product”

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Posted 6 months ago

“Very well packaged and lovely products”

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Posted 6 months ago

“They are for Christmas pressies.”

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Posted 6 months ago

“Excellent service and products, so much so that I went back for more!”

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Posted 6 months ago

“I've purchased these products before and will continue doing so as the are wonderful products at such a reasonable price.”

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Posted 6 months ago

“Lovely product”

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Posted 6 months ago

“I love the bottle and the colour of the hand wash. It smells lovely and you get a nice lather. The order was prompt and came as described.”

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Posted 7 months ago

“The product smells really nice but doesn't seem to last very long. I was impressed to find a somerset company to deal with but was horrified to find the product was made in china!!. So I won't be purchasing anymore of your products.”

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Posted 7 months ago

Thank you for your feedback, and we’re sorry to hear that you weren’t fully satisfied with your purchase. We work with trusted manufacturing partners around the world so that we can offer a wide range of products at different price points. That said, we’re also proud to produce many items here in the UK, which you can easily find in our Made in England collection online. We’re always transparent about where our products are made, and this information is available on our website. Please rest assured that all of our manufacturing partners are carefully selected and operate to the highest standards to ensure the quality our customers expect.

Posted 7 months ago

The Somerset Toiletry Co is rated 4.8 based on 1,529 reviews