The Somerset Toiletry Co Reviews

Name: The Somerset Toiletry Co
Rating: 4.78

4.8 Rating 1,400 Reviews

95 %

of reviewers recommend The Somerset Toiletry Co

4.8

Based on 1,400 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Somerset Toiletry Co 4 star review on 21st September 2023

Diane Hill

The Somerset Toiletry Co 5 star review on 27th July 2023

Marta Majkut

The Somerset Toiletry Co 5 star review on 26th July 2023

Marta Majkut

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love this soap, I love rose sentenced cosmetice, I bath my two daughters aged 3 and 9 with it.”

Helpful Report

Posted 5 months ago

“Bought as a gift for a friend. I had previously bought this other items of this particular scent & she loved it. Beautifully packaged to give as a gift. Delivery was quick & items in my order were safely packaged for transit. Would buy from the company again”

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Posted 5 months ago

“Only opened two of the four soaps, and they are beautiful quality, and where some soaps can causing dry skin these are very moisturising. Will be coming back for more.”

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Posted 5 months ago

“Amazing products, many thanks”

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Posted 5 months ago

“Smells lovely and very pretty container.”

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Posted 5 months ago

“Unfortunately this product had very little smell compared to my previous experience of using the same.Very disappointing.It seems like it has been watered down as it doesn't resemble remotely what I have used before”

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Posted 5 months ago

Hi Selina, Very sorry you were not happy with your purchase. We have not received this feedback before. The products you purchased are made in the UK using the same formulations, so I'm unsure why they would not compare to your previous experience. If you'd like to return your items we can offer you a full refund?

Posted 5 months ago

“absolutely lovely handwash”

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Posted 5 months ago

“I love the spray. It really cools my feet, which get terribly hot in the evening. Fantastic delivery here in two days and we'll packed.. Thank you”

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Posted 5 months ago

“Lovely product. Pity being discontinued. Really good service from Somerset toiletries”

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Posted 6 months ago

“My packages came within 3 days . All items packed well as they are made of glass”

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Posted 6 months ago

“Amazing product”

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Posted 6 months ago

“Have been unable to get these to perform. Will keep trying but don't expect any improvement. Won't be buying them again.”

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Posted 6 months ago

Hi Bryan, We're very sorry you're not pleased with your shower steamers - they do have to be used in a particular way to ensure they work properly. As a valued customer I'll issue a partial refund. Kind regards, STC

Posted 6 months ago

“Aii went extremely well.”

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Posted 6 months ago

“This company is amazing. Very quick delivery. Always keep you informed. I would recommend buying from them.”

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Posted 6 months ago

“I bought this for a present for someone so I can’t comment but it looks lovely.”

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Posted 6 months ago

“I’ve been using this body lotion for a few years but I do miss the Lavender and Rose fragrances, I prefer them to the others that are available”

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Posted 6 months ago

“The Rhubarb & Mint is absolutely gorgeous - a most bewitching fragrance and lovely packaging! I intend to buy more of this in the various products for my sisters and girlfriends!”

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Posted 6 months ago

“Luxuriously thick and lovely fragrance”

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Posted 6 months ago

“This is my favourite reed diffuser . I am more tjan delightd with my purchase. Well packed and delivered ontime.”

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Posted 6 months ago

“Beautiful packaged hand wash”

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Posted 6 months ago

The Somerset Toiletry Co is rated 4.8 based on 1,400 reviews