The Somerset Toiletry Co Reviews

Name: The Somerset Toiletry Co
Rating: 4.78

4.8 Rating 1,077 Reviews

95 %

of reviewers recommend The Somerset Toiletry Co

4.8

Based on 1,077 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Somerset Toiletry Co 4 star review on 21st September 2023

Diane Hill

The Somerset Toiletry Co 5 star review on 27th July 2023

Marta Majkut

The Somerset Toiletry Co 5 star review on 26th July 2023

Marta Majkut

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous customer service and fantastic product. I bought a room defusser to try, and ended up ordering another in a different perfume. They last for ages and would definitely use this Company again.”

Helpful Report

Posted 2 years ago

“Have always been satisfied with your service & love the Verbena shower gel and body lotion . But ordered the Verbeba spray perfume this time - what a disappointment - smells lovely when you first apply but the smell doesn't last more than 5 minutes. Won't be nuking again.”

Helpful Report

Posted 2 years ago

“Just love the perfume of verbena room diffuser. I use it throughout the house and all my visitors comment and ask what it is. Maybe you have new customers as the result!! ☺️”

The Somerset Toiletry Co 5 star review on 30th August 2022

Helpful Report

Posted 2 years ago

“Great service and fabulous hand cream”

Helpful Report

Posted 2 years ago

“I like the products, but am very disappointed I am unable to buy the travel collections in bulk or at a reduced rate for businesses, as I would love to stock them at my holiday let. I am very passionate about stocking local brands/products and these would be perfect!”

Helpful Report

Posted 2 years ago

Hi Rachel, So glad you like our products. Please contact our sales team (uk@tstcglobal.com) who deal with wholesale enquires, they'll be able to give you all the info you require. Kind regards, Lisa

Posted 2 years ago

“The best, richest hand creams I know, and lovely soaps too. I work as a gardener and I really need these products to keep my hands from drying out and cracking. I love the natural floral fragrances: Rose is my favourite, although I also like others like the Verbena. Thank you.”

Helpful Report

Posted 2 years ago

“Really really love the body lotions particularly grapefruit and orange and the argon oil they smell so nice just wish they came in larger sizes”

Helpful Report

Posted 2 years ago

“Hard to review when the goods have not been delivered !”

Helpful Report

Posted 2 years ago

Hi Theresa, Sorry you have not received your order yet. Please contact us directly (sayhello@tstcglobal.com), and we'll look into this for you. Kind regards, Lisa

Posted 2 years ago

“Very quick delivery, slightly over packaged. However that’s better than under packaged obviously. Nice soap, large man size bars that foam up really well with a nice subtle scent. Very happy 👍”

Helpful Report

Posted 2 years ago

“Absolutely beautiful soaps. Beautifully packaged, great fragrances, wonderful choice.”

Helpful Report

Posted 2 years ago

“The delivery is amazing and I really love the candles ,the reed diffuser,these are my favourite”

Helpful Report

Posted 2 years ago

“Beautiful products delivered the next day”

Helpful Report

Posted 2 years ago

“I just love the Verbena liquid soap. It lasts a long time and smells divine. The company‘s service is excellent.”

Helpful Report

Posted 2 years ago

“I am totally addicted to the grapefruit and orange body products!”

Helpful Report

Posted 2 years ago

“Love the variety and quality of products that you sell, I often buy them as gifts. Always swift delivery too.”

Helpful Report

Posted 2 years ago

“Took some time but found this product available from Somerset Toiletry Co and perfect answer to me search. Good value and order dispatched promptly and well packaged. Will buy again and certainly recommend this company to others.”

Helpful Report

Posted 2 years ago

“This was the most amazing hand-wash I have ever bought. The gentleness and bouquet. Excellent.”

Helpful Report

Posted 2 years ago

“Quick response to order. Packaged well. Easy to use website. Kept informed regarding delivery. Will use again”

Helpful Report

Posted 2 years ago

“Easy ordering, prompt delivery and the product is terrific. I was originally given this particular diffuser as a gift and loved it so much that I ordered another. The only suggestion I have, is that it would be great if a refill was also available. The Freesia and Pear perfume is perfect and I hope a refill becomes available soon.”

Helpful Report

Posted 2 years ago

“Such a beautiful scent purchase this on a regular basis”

Helpful Report

Posted 2 years ago

The Somerset Toiletry Co is rated 4.8 based on 1,077 reviews