The Somerset Toiletry Co Reviews

Name: The Somerset Toiletry Co
Rating: 4.78

4.8 Rating 1,077 Reviews

95 %

of reviewers recommend The Somerset Toiletry Co

4.8

Based on 1,077 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Somerset Toiletry Co 4 star review on 21st September 2023

Diane Hill

The Somerset Toiletry Co 5 star review on 27th July 2023

Marta Majkut

The Somerset Toiletry Co 5 star review on 26th July 2023

Marta Majkut

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A lovely body cream.”

Helpful Report

Posted 2 years ago

“I love the Verbena Shower Gel in a generous easy-flip-open capped plastic bottle contained nicely scented not too runny gel kind to the skin.”

Helpful Report

Posted 2 years ago

“Pleased with item and prompt service”

Helpful Report

Posted 2 years ago

“Excellent service from the online order to deliver which was prompt. Everything was well packaged, very pleased overall being the first purchase.”

Helpful Report

Posted 2 years ago

“Really good company who offer great range of products. Ordered from them twice now with no issues. Products well packaged. Quality of products is excellent.”

Helpful Report

Posted 2 years ago

“Lovely hand wash with gorgeous scent . The new refill packages are excellent and save around 75% on plastic”

Helpful Report

Posted 2 years ago

“What a wonderful find this company is! I shall only be purchasing my toiletries from here from now on. The quality and fragrances are wonderful. Each item feels luxurious and the scent lingers wonderfully after using the products. The products are an absolute joy to use.”

Helpful Report

Posted 2 years ago

“What a treat- the scent when unpacking was lovely. Packaging of items is pretty - bought most of order for presents. Fast delivery and well packaged. Delighted I found you have already sent a link to two others.”

Helpful Report

Posted 2 years ago

“Amazing products and the smell is just divine, little disappointed in the reed diffuser as dosent really give off any scent that you can smell unless you sniff very close”

Helpful Report

Posted 2 years ago

“Lovely shower gel shame you no longer sell the matching body lotion”

Helpful Report

Posted 2 years ago

“Item not as described”

Helpful Report

Posted 2 years ago

Hi Richard, I'm sorry you were not happy with your purchase. If you'd like to return it, we can refund you.

Posted 2 years ago

“Excellent products company and service even if purchase isn't quite right always exchanged with no problem.”

Helpful Report

Posted 2 years ago

“Great company to deal with. Great products and fast delivery.”

Helpful Report

Posted 2 years ago

“A beautiful shower gel and a real pleasure to use and enjoy the beautiful perfume. A real joy and hope to buy more and hope there will be a hand washing gel to match.”

Helpful Report

Posted 2 years ago

“Stunning, smells so good”

Helpful Report

Posted 2 years ago

“I got the verbena moisturiser it’s fantastic can’t believe how light it is and a little goes a long way. I will definitely be recommending your company to friends and family”

Helpful Report

Posted 2 years ago

“I found the scent of the product very strong compared with other lavender shower gels & it’s used & scent has dissipated. Your lavender shower gel has not had the desired effect of assisting with night sleep but our August weather has been exceptionally hot. Also dismayed to discover it is created by many chemicals. If I had known I would not have purchased, but the positive is I now know which manufacturer I prefer.”

Helpful Report

Posted 2 years ago

“All seems fine. Easy to order. Quick delivery. Perhaps a tad too much packaging for the 2 sprays I ordered.”

Helpful Report

Posted 2 years ago

“It smells lovely and is the only hand cream that helps my chapped hands. I love it”

Helpful Report

Posted 2 years ago

“Not yet received because, as we were out, the Royal Mail did not leave the parcel like other couriers do and take a photo, but took it back to the sorting office on the other side of town. Hope to collect it today. The Royal Mail are a nuisance. Wish companies would not use them.”

Helpful Report

Posted 2 years ago

Hi Mary, Sorry about this. We hope you've now received your parcel. If not, please get in touch. Lisa

Posted 2 years ago

The Somerset Toiletry Co is rated 4.8 based on 1,077 reviews