The Somerset Toiletry Co Reviews

Name: The Somerset Toiletry Co
Rating: 4.78

4.8 Rating 1,404 Reviews

95 %

of reviewers recommend The Somerset Toiletry Co

4.8

Based on 1,404 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Somerset Toiletry Co 4 star review on 21st September 2023

Diane Hill

The Somerset Toiletry Co 5 star review on 27th July 2023

Marta Majkut

The Somerset Toiletry Co 5 star review on 26th July 2023

Marta Majkut

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely soap however very little fragrance”

Helpful Report

Posted 3 years ago

“The soaps smelled absolutely divine. I would have thought that you would have wrapped the soap in some kind of tissue paper or plastic to ensure the smell stayed longer. the other thing is the lid was so loose. As soon as I picked it up the tin the lid fell off and out popped the unwrapped soap. I wanted to give it as a birthday gift. I had to get some lovely paper and wrap the soap and the extra bits served to help the lid stay in place a bit better. The soaps are now living in Antigua West Indies as the recipient went home with them on Monday 7th November. Otherwise it was great. Best regards Yvonne”

Helpful Report

Posted 3 years ago

We're so glad you loved the fragrance and sorry the lid was not secure. If you get in touch directly, we'd love to offer you a discount off your next purchase.

Posted 3 years ago

“The Rose Bath Fizzers arrived too late to give as the intended gift (probly postal fault) so I'll give at another opportunity. They are individually wrapped within one box and smell absolutely gorgeous so highly recommend! And it feels great to support a local UK business.”

Helpful Report

Posted 3 years ago

Sorry about the delay, and thank you for your patience and understanding.

Posted 3 years ago

“The UK made Naturally European range has some very good products”

Helpful Report

Posted 3 years ago

“Very pleased with all my products, will definitely order again”

Helpful Report

Posted 3 years ago

“Great company, really speedy delivery. Device smelling toiletries”

Helpful Report

Posted 3 years ago

“I'm very pleased with my purchases. They smell lovely, we're well wrapped, and perfect for the men in my life 🤗”

Helpful Report

Posted 3 years ago

“Good product which arrived very promptly as usual”

Helpful Report

Posted 3 years ago

“Excellent product excellent price what more needs to be said!!”

Helpful Report

Posted 3 years ago

“Lovely products and a very efficient service. Always 100%. I especially love the rose fragranced soap”

Helpful Report

Posted 3 years ago

“Was given this as a gift and liked it so much, I got it again and will be back, even try others too.”

Helpful Report

Posted 3 years ago

“Lovely present for my daughters who love their cocktails”

Helpful Report

Posted 3 years ago

“Some lovely smelly toiletries and partic. soap at reasonable prices.”

Helpful Report

Posted 3 years ago

“Love all your products but there doesn't seem to be such a big range at the moment”

Helpful Report

Posted 3 years ago

Hi Gill, We're in the process of developing some lovely new stuff launching early next! Follow us on socials for updates.

Posted 3 years ago

“Beautiful packaging, the soap smells lovely. Sevice very prompt, thankyou.”

Helpful Report

Posted 3 years ago

“Excellent quality at great prices and unique products and gifts.”

Helpful Report

Posted 3 years ago

“Bought this as was given it as a gift. I was lucky that when I bought these they were on offer. The fragrance is strong and long lasting. Very happy will be rebuying”

Helpful Report

Posted 3 years ago

“Very disappointed. Box was ripped and not at all happy that the goods were mace in China. Your company gives the impression goods are mace in Somerset and I will not be giving this as a present now”

Helpful Report

Posted 3 years ago

Hi Malveen, Very sorry you were not happy with your purchase. We can give you a full refund if you'd like to return your items? If so, please get in contact directly and we'll help resolve this ASAP. We make products worldwide to enable us to offer gifts for all budgets. We state the origin of our products on our website. Regards, Lisa

Posted 3 years ago

“Lovely items and perfect for a stocking fillers. Easy website to navigate around and great delivery. Thank you”

Helpful Report

Posted 3 years ago

“Lovely fragrance and beautiful tin. A great gift or guest soap. I went back for more.”

Helpful Report

Posted 3 years ago

The Somerset Toiletry Co is rated 4.8 based on 1,404 reviews