The Warehouse Reviews

Name: The Warehouse
Rating: 2.04

2.0 Rating 241 Reviews

24 %

of reviewers recommend The Warehouse

Company Reviews

Questions

Metrics

2.0

Based on 241 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5

Visit Website

Write Your review

Tell us how The Warehouse made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Warehouse 1 star review on 17th August 2023

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You didnt make me happy.... When ordering on line your photo's and pictures are absolutely useless... How do you pick pattern curtains if you can't see the patterns.. If there's a slightly ok picture it's so far away it's still useless..”

Helpful Report

Posted 6 months ago

“purchased a childs toy as click and collect. There were 3 different varieties with the same bar code but nowhere for me to choose which one of the 3 my grandson wanted. I was told that i just had to accept whatever one I was given!! Pretty poor when I'm The customer paying upwards of $70 for an item I can't choose. Service is abysmal!!”

Helpful Report

Posted 3 years ago

“I was shopping in your Northlands Christchurch store today, and could not find any hand sanitzer for customers to use or any antibacterial wipes to clean trolly handles . Under the current situation with CORONAVIRUS , iwould have thought this would be available as part of your health and saftey policy. The only thing i can take from this situation is that you do not care about protecting your staff or customers.”

Helpful Report

Posted 4 years ago

“Quick delivery but need to offer more products .”

Helpful Report

Posted 6 years ago

“They are the general go to shop, as they sell most items in Nz, Similar in that sense to Argos in the UK? However their internet site is poor, as descriptions are almost none existent, and having to pay to get your goods delivered to their store , is a joke. That is called the cost of business.”