PupSocks Reviews

Name: PupSocks
Address: 4350 Peachtree Industrial Blvd, Peachtree Corners, Georgia
Rating: 2.88

2.9 Rating 241 Reviews

40 %

of reviewers recommend PupSocks

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Phone:

2398485541

Email:

victoria@threadstudio.com

Location:

4350 Peachtree Industrial Blvd,
Peachtree Corners
Georgia
30071

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PupSocks 1 star review on 28th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This order was returned because it was the wrong item. Free Replacement was ordered on November 30 (order no. 2794363). It's now January 2 and still not received. Very poor customer service. I spent $35+ and have NO SOCKS. Never again, Pup Socks!!!”

Helpful Report

Posted 2 years ago

“They ship 3rd class so don't expect to receive it by a certain date, my order took 3 weeks to arrive from Georgia to Dallas Texas. It sat in the DFW postal warehouse for 2.5 weeks. Additionally, "blanket" is a poor description of the product, more like a towel to be honest and not even a beach towel size. The image quality is ok but my 3 white dogs are more ivory in the finished product. It was a waste of my $80.00 and I'll never purchase anything from them again. Save your money and give someone paintings of the pets.”

Helpful Report

Posted 2 years ago

“Terrible material - they are flat and don’t have any form for the ankle. I reached out to return them and no response.”

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Posted 2 years ago

“I haven’t received them yet!”

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Posted 2 years ago

“I ordered some socks for my husband back in November and realized within the hour that I had gotten the wrong size. I went to their website to cancel the order and on the cancellation page their policy said if you cancel with 3 hours you got your money back. It also said in bold that if you just wanted to make changes to not cancel but rather to reach out to customer support. I reached out by email as there is no phone number and they took several days to respond and said at this point they couldn’t issue a refund. I just checked today and it looks like they changed their cancellation policy and now clearly state that no changes can be made but I would never order from them again because the experience felt so dishonest.”

Helpful Report

Posted 2 years ago

“Quality was so bad! I threw them out, after laughing about how bad they were. Lessons in online ordering!”

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Posted 2 years ago

“The socks have not arrived 10 days after this request for a review was sent to me by email.”

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Posted 2 years ago

“I placed my order on November 16, it is now December 23 and I still don't have my order.”

Helpful Report

Posted 2 years ago

“I never got the socks I’ve contacted PupSocks for update but have got no response I keep getting mail shots asking me to buy more socks If they were half as good at customer service I’m sure this issue would have been resolved by now”

Helpful Report

Posted 2 years ago

“Not got my product so not able to comment. It has been over a month since I ordered it.”

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Posted 2 years ago

“Socks were tube shape uncomfortable and not as pictured at all. Was sold as red and came as orange Christmas tube shaped socks…. Sad, don’t waste your money.”

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Posted 2 years ago

“I didn’t receive my socks”

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Posted 2 years ago

“Ive not received them and tracking had stalled since November 20th.”

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Posted 2 years ago

“Not happy at all. The picture does not look like the one that I sent (THE CAT's LEFT EAR IS INCORRECT) I had added notes regarding the cat's left ear being 'clipped' and I needed it to match the picture in this regard. My notes was ignored. THEN, I sent and email to you folks 2-3 weeks ago about this and received NO RESPONSE. There is no phone number to reach you, either. Now it is too late to correct it and send me an accurate order that matches the photo as I need it by Christmas. Your Customer Service is unacceptable. I am extremely dissapointed.”

Helpful Report

Posted 2 years ago

“Unfortunately the socks have not arrived. It hasn't moved past saying the package info has been started (which was December 2nd)”

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Posted 2 years ago

“Disaster service, I ordered product month and a half ago and still didn't receive it.”

Helpful Report

Posted 2 years ago

“I was very disappointed in my pup socks, unfortunately! The quality of the faces of my dogs was poor, and the choice of shape they used for the pictures was not good either. Also, the quality of the socks was below what I had anticipated. I will not be ordering from pup socks again.”

Helpful Report

Posted 2 years ago

“Not received the product yet. 23 working days since ordering. No answer on mail. And the tracking of the product has not been updated since ordering.”

Helpful Report

Posted 2 years ago

“The picture on the Sox is terrible,doesn't even look like my dog.Shipping was very very slow.The price was very high. Very disappointed”

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Posted 2 years ago

“Took so long for you to ship that I had to leave town. Haven't seen them yet.”

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Posted 2 years ago

PupSocks is rated 2.9 based on 241 reviews