Ticket Arena Reviews

Name: Ticket Arena
Address: 31-32 Park Row, ,, Leeds
Rating: 4.59

4.6 Rating 20,907 Reviews

92 %

of reviewers recommend Ticket Arena

Company Reviews

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About Ticket Arena:

Our mission at Ticket Arena is to provide consumers and gig-promoters with a better way to buy and sell tickets online. Based in Leeds and London, with wider European expansions planned, our mission remains clear: to work in partnership with promoters and organisers of all sizes, to help them deliver the best live experiences possible to consumers.

Please note this company is not currently in operation.

Visit Website

Phone:

0113 350 4114

Email:

support@ticketarena.co.uk

Location:

31-32 Park Row, ,
Leeds
LS1 5JD

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Ticket Arena 1 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service fast and easy to use”

Helpful Report

(Northern Angling Show 8) - Posted 5 years ago

“Very nice”

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(Afro Nation Portugal 2020 | Payment Plan) - Posted 5 years ago

“If i could put 0 i would! Absolutely terrible customer service. Section 18 of the checkout terms and conditions sent out at time of purchase clearly state that if the event is cancelled or rescheduled we will be offered a refund or entitled to attend the new event. Section 7 of the terms on the website clearly state that if you CANNOT attend the rescheduled event you WILL offer a refund for the full face value of the ticket.. yet you are still refusing to refund people for afronation. So much for a fair refund policy!! Not only in this ... under the consumer rights act 2015 schedule 2 Consumer contract terms which may be regarded as unfair... Part 1 section 19 a term may regarded as unfair if a term has the object or effect to transfer the the traders rights and obligations under the contract, where this may reduce guarantees for the consumer, without the consumers agreement. You have done this by saying the refund is down to the discretion of afronation.. the payment was made to ticketarena so surely my contract is with you?! This is absolutely crazy”

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Posted 5 years ago

“Very easy process.”

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(Northern Angling Show 8) - Posted 5 years ago

“Amazing - love it”

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(Hospitality On The Beach 2020) - Posted 5 years ago

“Great service will recommend”

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(Free Rave - Day Party) - Posted 5 years ago

“Easy to order from, looks a good event can’t wait”

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(Free Rave - EASTER SPECIAL) - Posted 5 years ago

“Always reliable.”

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(Lost & Found Festival 2020) - Posted 5 years ago

“Niceeeee oneeeeeeee”

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(Critical Sound // London) - Posted 5 years ago

“The cashless vouchers are a great idea and the free voucher if you spend so much is great too. However, there are 3 separate fees related to this which ultimately reduces the value of the free voucher. Why not state this at the beginning instead of leaving it until the payment page?!”

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(Circus Presents Loco Dice, Alan Fitzpatrick, Nic Fanciulli & More Liverpool - Cashless Vouchers) - Posted 5 years ago

“Very helpful when needed and quick process when ordering tickets”

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(Northern Angling Show 8) - Posted 5 years ago

“straight forward, simple and user friendly.”

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(Northern Angling Show 8) - Posted 5 years ago

“Quick easy process to purchase tickets”

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(The High Contrast Band At O2 Forum Kentish Town) - Posted 5 years ago

“It was pretty simple to get my tickets, so excited about El Dorado.”

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Posted 5 years ago

“Good very satisfied”

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(The High Contrast Band At O2 Forum Kentish Town) - Posted 5 years ago

“Easy to use”

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(Northern Angling Show 8) - Posted 5 years ago

“Nice and easy to book great”

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(Northern Angling Show 8) - Posted 5 years ago

“Good service”

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(Northern Angling Show 8) - Posted 5 years ago

“The site is well done, however it is a pity that it does not work entirely in French even for emails etc.”

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(GPF - Hardstorm - BT59) - Posted 5 years ago

“Frustrating that after the declared booking fee there are often additional mandatory fees for ticket delivery. Otherwise it works fine, secure and fast ticket buying platform”

Helpful Report

(Hospitality Milton Keynes) - Posted 5 years ago

Ticket Arena is rated 4.6 based on 20,907 reviews