TicketsToIndia Reviews

Name: TicketsToIndia
Rating: 2.56

2.6 Rating 119 Reviews

39 %

of reviewers recommend TicketsToIndia

Company Reviews

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2.6

Based on 119 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult

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TicketsToIndia 1 star review on 5th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pavneet has been very helpful in booking our tickets to India”

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Posted 9 months ago

“Amit is so supportive and so polite person”

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Posted 9 months ago

“Thanks Manish I had an amazing experience working with Manish, my travel agent! From the moment I contacted him, he was incredibly attentive, knowledgeable, and enthusiastic about helping me plan my trip. Manish went above and beyond to understand my preferences and interests, tailoring every aspect of my itinerary to create a truly personalized experience.”

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Posted 10 months ago

“They are one of the worst companies I have ever dealt with - not just travel companies, but all round. Their customer service approach is to make customers feel as though they are in the wrong when customers ask questions or call to clarify anything. This has been my experience on so many occasions (I have not booked with them, but often manage my parents' bookings and also overhear how they speak to them). I cannot understand why their attitude has not changed over the years.”

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Posted 10 months ago

“Great help From Manish . Your One-Stop Shop for Hassle-Free and Cost-Effective Travel Tickets to India is an outstanding Travel company that provides a hassle-free and cost-effective solution for all your travel needs. Their commitment to providing the best possible service to their customers is commendable. Their team of experienced professionals is always available to assist you in booking your flights and finding the best deals for your travel needs. They are a reputable and reliable Travel company that will provide you with the best possible service and the lowest fares in the market. If you're looking for a stress-free and cost-effective travel experience,Tickets to India is the way to go.”

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Posted 11 months ago

“Thank you so much Manish for all help . Thank you so much for taking the time to assist me with obtaining an emergency flight at such short notice. Excellent customer service that met all my expectations. I Had a Great professional customer service. I’m glad I called tickets to India as I got good deal for my flights and excellent customer service. I’m looking forward to book my tickets again with your company later this year. I would definitely recommend to book with your company. Thank you so much for your unique customer help and amazing service. Thank you. Prisillajoy”

Helpful Report

Posted 11 months ago

“Reliable, easy and best rates Recently I booked tickets to India and it Seamless experience to book ticket as well as I got best rates. I was assisted by Grace and she was extremely helpful through out the process. I would recommend this company for your all travel tickets.”

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Posted 11 months ago

“Excellent service by Daljit Singh Very calm, spoke very clearly . He gave me very competitive price.”

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Posted 11 months ago

“Found the cheapest fare on website ticketstoindia.co.uk Customer service is also good. It was a pleasant experience while booking the ticket with ‘Tickets To India’ and the staff was very helpful and made the process of buying the ticket very easy and friendly. He was on the phone the whole time and got the E-ticket send to me within and hour. Thank you Tickets to India team for your help.”

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Posted 11 months ago

“Great Experience with cheap price. Thanks guys for the best service so far , I am using Tickets to India from last 10 years and was never disappointed. Thanks @Mukul to call back and asking about my experience with tickets to India.”

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Posted 11 months ago

“I was unable to board my flight, the airline marked me as not a no show and approved the refund of my flight ticket but no response to my emails from Tickets to India. This whole conversation is documented in an email chain where all 3 parties are involved but still no response from Ticket To India. During the stressful moments at the airport, the audacity of Tickets to India staff was to sell me another set of tickets at twice the price instead of helping a customer in need. Even after showing them proof that other providers are offering cheaper tickets, they still dint budge, the whole process of dealing with them was so stressful. When asked pretinent questions, the agent (named Diljit) kept telling me that the line is recorded as if he is personally aware the process they follow is flawed but even he couldn't do anything about it. I sincerly fear for the staff and the working atmosphere this company offers which is to skim the customer as much as possible which reflects in their customer service as well. I even opened a case in Resolver.co.uk, its been more than 3 months but abs no response. I have seen other customers have similar experience so I guess its a common theme with this company. I would urge ppl reading this review to avoid this company at all cost. Just suprised how this company (which is part of Acetrip Ltds) is allowed to operate in the UK. I plan to seek professional legal help in this matter and pursue this further as I am just unhappy with the way these company deals with their customers.”

Helpful Report

Posted 1 year ago

“A pathetic and lying company . The head of Legal department Acetrip Ltd who apparently is the head of the company and owns even “tickets to india” company doesn’t know or understand what the difference between the flight was cancelled and the airline didn’t let customer board !!! How can such people even run a company or understand . They have withheld my money since 25th June 2022 and are trying to cheat me for over £1000 !!! They give me 5/6 hours notice and say accept our offer for settlement when they themself have not kept upto any deadlines . Disgraceful!!!”

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Posted 1 year ago

“One of the worst companies ever... they are no less than scammers, liars. Avoid booking from them.”

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Posted 1 year ago

“Had a pathetic experience with this company. We booked our return ticket from London To Delhi last year, but as we were unable to travel due to Covid, it was converted to an open ticket. We did not receive any further details on our ticket, and now when we are trying to access our ticket, customer care people are shouting and refusing to help saying we have no access to your ticket. They are refusing to share any detail of our ticket with us or policy regarding cancellation charges, end date etc. What a horrible horrible service. It seems they are just waiting for customers to get into such situation where they need flexible travel options, and then trap them by giving nothing in return and usurp their hard earned money without ever sharing even a single proof of communication. Highly disappointed and disgusted.”

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Posted 1 year ago

“100% Fraud Company, Huge Let down in Service!! Absolutely worst company! They have no work ethics or professionalism. Lost more than £1500 despite not travelling with them due to flight cancellation. Offered £25 refund after cutting all the charges! Never book tickets with them, they will steal your money. Worst customer service, no accessibility, inconsistency, staff behaviour very rude and non-polite! Worst top management!Huge let down in service! Customer service will avoid you if you claim refund. Never ever use this agency to book tickets! you will definitely lose money if travel doesn't go ahead. Have a bunch of 'illegal' legal representatives to support the robbery!!”

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Posted 1 year ago

“Bad experience I booked two tickets for India together same day. The airline cancelled the flight. I confirmed with the airline about refund issued to TTI but I received refund for one ticket after 8 months and they deducted £15 from refund. After chasing up for second ticket refund, today (after 13 months), they have agreed to issue refund but again(£15) deduction will apply. Please Please DON'T FOOL YOURSELF TO BE THEIR CUSTOMER”

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Posted 1 year ago

“They total non ethical company and you should avoid buying any air ticket from them. This is genuine review who have been badly done by them. Thanks”

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Posted 1 year ago

“would give zero star. Scammers is the name, unreliable and dodgy all the way through”

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Posted 1 year ago

“They are scammers, cancelled my tickets at last moment, didn't refund my money either, i couldn't book any other tickets because they cancelled it very last moment, taking them to court for my full refund as they stopped replying my email and message, when i call them they put my call on hold for hours and until it's eventually cuts off from their side. Never ever book any tickets from them.”

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Posted 1 year ago

“Fraud company, keep asking for money even though their own fault”

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Posted 1 year ago

TicketsToIndia is rated 2.6 based on 119 reviews