Tieroom UK Reviews

Name: Tieroom UK
Address: Tieroom AB, Sala, Uppsala, Monckton Road
Rating: 4.69

4.7 Rating 2,100 Reviews

93 %

of reviewers recommend Tieroom UK

4.7

Based on 2,100 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Tieroom UK 5 star review on 31st January 2022

Anonymous

Anonymous // 01/01/2019

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“Good products. Prompt delivery, using efficient courier”

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Posted 7 years ago

“Mailed out as soon as order placed”

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Posted 7 years ago

“Start by sending christmas presents BEFORE CHRISTMAS!! as it was promised on your website”

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Posted 7 years ago

Hi, As we discussed with you on the 23rd, we had already sent the package, well in time for Christmas (on the 18th to be exact), but it obviously got stuck somewhere and we are very sorry you didn't get it in time. As agreed, we emailed you a future discount as a small compensation. We take full responsibility for it not reaching you in time but please remember we rely on others doing their job as well and this time something out of our control happened along the way causing a delay. We will put in a complaint with the Royal Mail and do everything we can to not have this happen again.

Posted 5 years ago

“Website was easy to use, my purchase was delivered very quickly and the tie was really nice.”

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Posted 7 years ago

“EXCELLENT! Very impressed.”

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Posted 7 years ago

“Fantastic service and excellent communication. Let me know when order was on its way.”

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Posted 7 years ago

“Good service. No complaints.”

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Posted 7 years ago

“Excellent service, speedy delivery and great quality products”

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Posted 7 years ago

“professional helpful and friendly service.”

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Posted 7 years ago

“Zuverlaessig und schnell”

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Posted 7 years ago

“Delighted with the service and quality of the ties both were well received by the recipients.”

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Posted 7 years ago

“Although not the cheapest product I had looked at the quality of the product was first class and although delivery did take 6 days this was within the 3 to 6 days quoted a time of order so no complaints. Bow tie and hankerchief combination worn at Christmas party on 23 December and received favourable comments”

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Posted 7 years ago

“I ordered a bow tie for my husband for an event at Christmas. The tie was a little slow in arriving so I contacted tie room. Nikolas was extremely helpful and offered to send a replacement by 24hr courier if the tie hadn't arrived the next day. Luckily the tie turned up the next day in time for the event. It is fab and I have a very happy husband. First class service!”

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Posted 7 years ago

“Professional and spot on. Ordering and delivery were easy and swift.”

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Posted 7 years ago

“The UK postal service maybe lost my parcel, so I write Niklas to inform of that, and they sent me another parcel with DHL express (24 hours service). The parcel was delivered just in time! The Tieroom team was very helpful and fast working on it!”

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Posted 7 years ago

“Good service”

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Posted 7 years ago

“Lovely touch with the packaging and presentation”

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Posted 7 years ago

“My original purchase did not arrive and as it was part of a Christmas present they arranged next day DHL delivery with a replacement and a prepaid envelope for the original if it turns up. Totally 5 star service”

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Posted 7 years ago

“Took a long time for the tie to arive”

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Posted 7 years ago

Hi there!Our advertised delivery time is 3-6 working days, as notified on the website and the order confirmation. Your order was placed on a Saturday (9th) and thus shipped from our warehouse in Sweden to the UK the following Monday, December 11, meaning Dec 18 was the last delivery day within that time frame. You got in touch with us on Dec 18 saying you had intended to order express delivery, but actually didn't, but on the 19th you let us know that the package actually arrived on the last delivery day, Dec 18th, after all. So doesn't it seem a bit unfair to grade dump us on the basis of slow delivery when you actually got your package on time?

Posted 5 years ago

“Niklas was very helpful when I thought my order had been lost by the postal service.”

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Posted 7 years ago

Tieroom UK is rated 4.7 based on 2,100 reviews