Tieroom UK Reviews

Name: Tieroom UK
Address: Tieroom AB, Sala, Uppsala, Monckton Road
Rating: 4.68

4.7 Rating 1,944 Reviews

93 %

of reviewers recommend Tieroom UK

4.7

Based on 1,944 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Tieroom UK 5 star review on 31st January 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quality of the product was very good but delivery not so much. Paid £12 for 2 working day express delivery and arrived on the 4th working day so didn’t arrive in time for wedding and had to buy a tie elsewhere.”

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Posted 2 years ago

Sorry you didn't get the tie in time for the wedding. As the order was placed on a Saturday, it was not shipped until Monday and then delivered in 2 working days. If you now have no use for the tie, you are of course free to return it for a refund.

Posted 2 years ago

“swift delivery”

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Posted 2 years ago

“Great selection but delivery took too long”

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Posted 2 years ago

“The items were average and a little overpriced. The posting was slow, it took 15 days to reach me.”

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Posted 2 years ago

“Not a UK business although had a Co.uk Web address”

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Posted 3 years ago

“They were fab quality and faat delivery just not quite the right colour, i have returned still waiting on refund.”

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Posted 3 years ago

“The product was exactly what i was looking for and, the buying process was simple & was received quickly, but if I'm going to get stung for an unchangeable £19 shipping charge just for posting to Jersey, i really doubt there'll be repeat business. Shame.”

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Posted 3 years ago

Thanks for the feedback! I'm glad you liked our products and the site. £19 is a lot for shipping, agreed, but DHL to Jersey is expensive (actually more than £19) and normal mail has proven too unreliable. Hope to find cheaper options soon.

Posted 3 years ago

“Shipping was very slow, took over a week when on the company's website it said 3-6 days. As well as this I only received one update on my shipping, only telling me that my order had been posted. That aside, the ties were very nice and made from good material.”

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Posted 3 years ago

“Lovely products. Had to return one of the ties (ordered one too many). My refund was for £20 and not £25 which was the cost of the tie. No idea why??”

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Posted 4 years ago

Hi! Glad you liked the ties! When you purchased 5 ties you received a £5 discount for each tie thanks to our discount which always applies automatically when ordering 3 or more ties or bow ties. Thus you only paid £20 per tie and a total of £100 for all 5.

Posted 3 years ago

“Still waiting on a refund, no communications yet. I had sent my tie, etc. back almost 2 weeks ago now should have at least had an email to say they have received it or refund process. Nevertheless the tie was good quality but the colour didn't resemble the image, which can happen at times.”

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Posted 5 years ago

“Took a while to arrive but I didn't check to see where it was dispatched from. Nice tie and square but colour depicted on Website was a more subtle duller moss green than the nearly bottle green item that arrived. I will keep it but will probably think twice before buying from Internet next time”

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Posted 5 years ago

Hi! Thanks for your feedback!Most orders will take 2-3 days to arrive but sometimes the mail services along the way get things mixed up and it takes longer. Sorry this happened to your order.We put a lot of effort ensuring our product images reflect the real colour of the products. It is though unfortunately impossible to have it look the same across all different screens out there. If you were to want to return it for a full refund or an exchange that would, of course, be fine.Hope you can give us a second chance in the future.

Posted 3 years ago

“Good product. Took a little while to arrive.”

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Posted 5 years ago

“A slow delivery. So slow I had to check it was really coming.”

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Posted 5 years ago

“Delivery was ok. The colour is quite a bit darker than pictured and the material isn't very soft like usual silk. Nice pattern on them though but wouldn't use again.”

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Posted 5 years ago

Hi there!colour rendition is really tricky. We work a lot with the colours, but however well the colours reflect reality on our screens it's enough with different colour profiles, colour and/or light settings etc to make the colour appear different on your screen. This is one of the big headaches of e-commerce. Thanks for the feedback reg. Alskad though, we'll have another look, and see if it can be improved.

Posted 3 years ago

“I actually wanted some large handkerchiefs to hide a neck wound after an operation but they measure 28 x 28 cm and are too small.”

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Posted 5 years ago

“Good products but the tie took quite a long time to come.”

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Posted 5 years ago

“Produit conforme à la commande. Livraison en retard. 9 jours ouvrés au lieu de 6 max.”

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Posted 6 years ago

“Shipping was.a bit slow, but everything was received.”

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Posted 6 years ago

Hi, Sorry that you were not satisfied with the products! We will send you an email now. Tieroom

Posted 3 years ago

“I still have not received my order. Monday the 22th I got the 'your order has been sent' mail, but it still is not here, today is the 4th of june. However when I emailed you about it I got a verry caring and customer friendly reply within hours, so that was good. I hope my order will eventually arrive, but the tie i orderd did not make it to the occasion it was ment for.”

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Posted 6 years ago

“Excellent quick delivery. The bow tie quality doesn't' represent good value for the price charged.”

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Posted 6 years ago

Tieroom UK is rated 4.7 based on 1,944 reviews