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Tiertime Reviews

4.8 Rating 1,707 Reviews
95 %
of reviewers recommend Tiertime
Company Reviews Product Reviews
479
 Questions Metrics Info
4.8
Based on 1,707 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
4.7 out of 5
Read Tiertime Reviews

About Tiertime:

Developer and manufacturer of 3d printers

Visit Website

Phone:

+86 13810480728

Tiertime 5 star review on 11th April 2024
A
Tiertime 5 star review on 29th December 2023
D Kautz
Tiertime 5 star review on 29th December 2023
D Kautz
Tiertime 5 star review on 8th February 2023
D
Tiertime 5 star review on 26th October 2022
C Heimerl
Tiertime 5 star review on 7th May 2022
H
Tiertime 5 star review on 23rd February 2022
W
32
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
T
Verified Buyer
“Good experience, relatively fast responses based on the time difference. Fast shipping.”
Helpful Report
Posted 11 months ago
B Tran
Verified Buyer
“It appears that the problem is fixed now when I added an adapter in between. Thank you.”
Helpful Report
Posted 11 months ago
F Niemeier
Verified Buyer
“no complaints here”
Helpful Report
Posted 11 months ago
L
Verified Buyer
“My hardware problem was solved professionally and in a timely manner.”
Helpful Report
Posted 1 year ago
M Rubio
Verified Buyer
“Thank you my problem is solved”
Helpful Report
Posted 1 year ago
A Alsoussi
Verified Buyer
“great support”
Helpful Report
Posted 1 year ago
D
Verified Buyer
“It's great to know that when there is a problem, the team are responsive, and work quickly to help resolve it. Great communication and ownership of problems and solutions.”
Helpful Report
Posted 1 year ago
B Van Reeuwijk
Verified Buyer
“The issue is fixed”
Helpful Report
Posted 1 year ago
J
Verified Buyer
“All good very good”
Helpful Report
Posted 1 year ago
F
Verified Buyer
“absolutely fantastic customer support. Not only did tiertime help with repairs but when it was unable to be repaired on site they replaced the printer with a brand new one within 3 days. SUPERB SERVICE”
Helpful Report
Posted 1 year ago
J L Westrick
Verified Buyer
“Customer service was great!”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“The issue is resolved after completely disassembling and replacing one of the bowden tubes and removing the stuck filament. Unfortunately there continue to be more issues with this machine over and over.”
Helpful Report
Posted 1 year ago
G Codina
Verified Buyer
“Fast and effective.”
Helpful Report
Posted 1 year ago
D
Verified Buyer
“Fast and accurate response, very helpful!”
Helpful Report
Posted 1 year ago
C Mann
Verified Buyer
“So far I really like my Cetus2.”
Helpful Report
Posted 1 year ago
F
Verified Buyer
“Thanks for the response”
Helpful Report
Posted 1 year ago
L
Verified Buyer
“The filament tubes were catching and pulling on the head.”
Helpful Report
Posted 1 year ago
K
Verified Buyer
“Thank you. That was very helpful”
Helpful Report
Posted 1 year ago
M
Verified Buyer
“Communication is not fully clear. Website information not correct. Stated 2 available in US, after order in was informed it would ship from China and take longer to arrive.”
Helpful Report
Posted 1 year ago
C Thorne
Verified Buyer
“Very timely with your response.”
Helpful Report
Posted 1 year ago
Tiertime is rated 4.8 based on 1,707 reviews
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