“Ordered pink satin tie & pocket square for Prom & paid for Express delivery - it arrived on time and was exactly what we wanted / as pictured. Really nice quality & elevated the navy blue suit to make it look a bit more dressy.”
“Wanted to match the colour of the tie with my dress so used the colour match service and was really pleased with the result it complimented my dress perfectly”
“I ordered the tie online. It was meant to be delivered by Royal Mail between Tuesday and Thursday. Thursday came- no tie. I emailed the sales team, I received a prompt reply advising a replacement would be sent and delivered the following day.
I was happy by the way this issue was dealt with
The tie looks great and cost was reasonable.”
“Tie matched the colour online, good price for tie and pocket square.
I needed this for a wedding and paid 10 days before, when there was 3 days left the tie & pocket square had not arrived. Rang up and explained it had been posted but not yet arrived. Gentlemen said “wait until 2pm to see if it’s royal mail, if it doesn’t arrive then we’ll send out another one with DPD for 24 hours so it’ll get to you before the wedding.”
I thought this was great customer service, going above and beyond to help. The tie did arrive with Royal Mail, but I was glad to know of the replacement if needed”
“I ordered my husbands tie and pocket square and the service is brilliant. I took a picture of my dress to match it using the app on the site . The colour was perfect !”
“I ordered the fuchsia paisley tie for my husband as we were attending a wedding. Beautiful tie which also came with a pocket square. It was much admired.
The customer service is outstanding.”
