“I have purchased from Titan on two occasions. Both transactions went smoothly from purchase to delivery. Fast, pleasant experience. When I make my next purchase I will definitely go to Titan .”
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. Please reach us at info@titanbrands.com if you require further assistance.
“I received the ballast box and pallet forks from Titian and was very impressed with the quality of both attachments they are built very well the forks are a little heavier then my tractor needs but I like them a lot”
“Titan is one of the worst examples of customer service I have ever experienced from a company. They destroyed my front porch with a delivery and have made no attempt to fix or address my problem. Once they got their money you are not going to get any assistance. They told me I was responsible and that I would have to figure out how to contact a delivery company that I don’t even know who they used. Be very careful when you order anything thing from Titan and know that you will get No service once they have your payment. Very disappointing customer service.”
Hi, we’re sorry to hear about the issues you’ve experienced with your delivery. Unfortunately, we don't have control over how the carrier handles deliveries. We recommend contacting the carrier’s customer support team to file a damage report. Please reach us at info@titanbrands.com if you require further assistance.
“I couldn't believe how fast the attachment arrived to my farm. The price was very reasonable in today market. I use it to move a lanscape trailer for feeding and drag logs for firewood. Very well built should last a long time. I am really pleased with the purchase.”
“Looks like it will work but not enough information when purchasing. Also Titan doesn't even offer a pump for this item so really don't know what to use!! It would be if they offered a pto pump with it.”
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. You may also submit a product suggestion through this link, https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360000995071. If you're still having difficulty finding a pump, feel free to reach out to our product team for assistance. They would be happy to help. You can contact them by calling 888-410-1503 and selecting option 5 for Product Support. Please reach us at info@titanbrands.com if you require further assistance.
“Purchased the pro series pallet forks with 60" forks. It came on time and packaged well. They are well built and worked as designed. I don't forsee having any issues with them. I would buy again.”
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