Name: Titan Attachments
Address: 3839 Forest Hill Irene Rd, Memphis
Rating: 4.40

“Ordered this 3 Point Quick hitch to attach to the Titan 48" Ditch Bank Flail Mower I purchased last winter. It arrived poorly packaged and slightly damaged. When I went to hook everything up I unfortunately discovered they do not work and play well together. I spoke to someome at Titan this morning, and they told me they were not compatible. I saw this NOWHERE in any of the product descriptions!!! I asked to speak to Customer Service to request a return, waited on hold for a few minutes and got disconnected. It seems like a nicely made part, but it will absoulutely not work with this mower. NOT HAPPY”

Helpful Report

Posted 1 week ago

“The jd hook and pin fits loose in the loader. Luckily ill only be using it for light trailer moving.”

Helpful Report

Posted 1 week ago

Hi! Thank you for sharing your feedback. We’re glad to hear the JD Hook and Pin will work for your light trailer-moving needs, but we understand your concern about the fit being loose in the loader. If you’d like, our Support Team would be happy to take a closer look at the fit and help determine whether everything is functioning as intended. Please don’t hesitate to reach out to us if you need any assistance. We appreciate your feedback and your business!

Posted 1 week ago

“I am not happy with the welds or paint.”

Helpful Report

Posted 2 weeks ago

Hi! We’re sorry to hear that you’re not satisfied with the welds or paint quality. We understand how disappointing it is when a product doesn’t meet your expectations, and we appreciate you taking the time to share your feedback. We’d be happy to assist if you’re experiencing any issues with your equipment. Please don’t hesitate to reach out to our Support Team so we can take a closer look and help find the best solution. We also appreciate your feedback as we continue working to improve our products and quality standards. Thank you for choosing Titan.

Posted 1 week ago

“Quality of the welds is shameful. Looks like they spent more time grinding than welding. I feel sorry for the poor kid that put it together. Factory should have some training and quality control.”

Helpful Report

Posted 2 weeks ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752 The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. If there’s anything further we can do, please don’t hesitate to reach out—we’re here to help.

Posted 2 weeks ago

“Attempted to purchase 8 months ago. It was out of stock. Received an email that it was back in stock and purchased immediately. Received the forks and the order showed nothing more coming. Went thru a good hassel to find a live person to talk to. They advised it was on backorder. Advised it would be shipped in 2 months. Nothing. Called again and they advised it would be another month. None of this communication without me contacting them. Finally received the product and it must be reinforced to use.”

Helpful Report

Posted 2 weeks ago

Hi! We’re sorry for the delays and frustration you experienced with your order and communication. We understand how disappointing it is to wait months for a product and have to repeatedly reach out for updates. We also appreciate your feedback regarding the product and its reinforcement requirements. We’ll make sure your concerns are shared with our team as we continue working to improve both our products and customer experience. Thank you for your patience and for taking the time to share your experience.

Posted 2 weeks ago

“I purchased the Titan Fronthoe expecting it to work as advertised with a quick-attach setup. Unfortunately, I discovered a significant fitment issue at the bucket mounting point. The lower mounting ears/bushings measure approximately 4.25 inches outside-to-outside with 25 mm pins, which prevents my quick-attach coupler from fitting. I provided Titan with clear photographs showing the attachment and measurements. What has been especially frustrating is the warranty process. Instead of receiving a clear answer about whether the 4.25-inch measurement is the correct factory specification or what compatible quick-attach coupler should be used, I have had to repeatedly explain which part of the Fronthoe I am referring to. I purchased Titan equipment expecting the advertised compatibility and reasonable product support when there was a problem. So far, I have received neither a clear technical answer nor a resolution.”

Helpful Report

Posted 3 weeks ago

“Horrible welds, one is pure porosity. Other than that it works as it should.”

Helpful Report

Posted 1 month ago

Hi! Thank you for taking the time to share your feedback. We’re glad to hear that the product is otherwise working as expected, but we’re sorry to hear about the weld quality and the porosity you encountered. We understand how concerning this can be and appreciate you bringing it to our attention. We’ll make sure your feedback is shared with our team for review as we continue working to improve our product quality. If there’s anything we can assist you with regarding the weld issue, please feel free to reach out to our Support Team.

Posted 1 month ago

“I want to exchange my attachment for a different one but it’s too costly on my end to do. Won’t be buying from here again”

Helpful Report

Posted 1 month ago

Hi! We’re sorry to hear that the exchange process has been frustrating and that the cost has affected your experience with us. We completely understand your disappointment. After reviewing your concern, we can confirm that our Customer Service team has already assisted you and explained that, unfortunately, we do not currently offer an exchange option, but you can return for a refund. We sincerely apologize that we’re unable to provide the resolution you were hoping for and appreciate you taking the time to share your feedback.

Posted 1 month ago

“It is well built but I can’t get adjusted to be able to transport round hay bales with it. Still troubleshooting with Titan.”

Helpful Report

Posted 1 month ago

Hi! We’re glad to hear you find the equipment well built, but we understand the frustration of having difficulty getting it adjusted properly for transporting round hay bales. Upon checking, we confirmed that our Product and Warranty Team assisted you with the issue, provided an explanation, and offered a solution. We appreciate your patience while troubleshooting and hope the provided solution gets you up and running successfully. If you need any further assistance, please don’t hesitate to reach out.

Posted 3 weeks ago

“Every time I order it takes over a month to get summer is over”

Helpful Report

Posted 1 month ago

Hi! We're sorry to hear that the wait for your order was longer than expected. Upon reviewing your order, we found that the item was on backorder, which unfortunately extended the fulfillment timeline. We can confirm that the order has since been delivered, and we sincerely apologize for the delay and the inconvenience it caused. Thank you for your patience and for sharing your feedback. It helps us improve our inventory planning and overall customer experience.

Posted 1 month ago

“I dont know if it was the packaging or Fed Ex but yhe box looked retaped and the left lower pin mount was bent to the point I could not get the pin out without using a sledge hammer to bend the bracket back straight.”

Helpful Report

Posted 1 month ago

Hi! We're sorry to hear that your order arrived in that condition. We understand how disappointing it is to receive a product with shipping damage, especially when it affects its usability right out of the box. We'd like the opportunity to make this right. Please contact our Support Team if you haven't already, and we'll be happy to review the issue and work with you toward an appropriate resolution. Thank you for bringing this to our attention, and we appreciate the opportunity to improve your experience.

Posted 1 month ago

“After thorough research, I purchased an implement from Titan. It came with free shipping. Well, you get what you pay for. The item never reached me. I was refunded my purchase price, but I'm out a lot of time and frustration, and my field still needs mowing.”

Helpful Report

Posted 1 month ago

Hi! We're sorry to hear about your experience and understand how disappointing this must have been. Upon reviewing your order, it appears the shipment was returned to us because the carrier determined the delivery address was undeliverable. Since we were unable to complete the delivery, a full refund was promptly issued. We sincerely apologize for the inconvenience and frustration this caused. If you're still interested in the implement, we'd be happy to help you place a new order and verify the shipping address to help ensure a successful delivery.

Posted 1 month ago

“Does not fit my Kubota quick hitch. The tool is too wide.”

Helpful Report

Posted 1 month ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. If you’re not satisfied with your purchase, we offer a refund for up to 30 days after your order has been delivered, provided it is unused, in the original packaging and in new condition. Here's the link to our return policy for your reference, https://www.palletforks.com/return-policy.html If there’s anything further we can do, please don’t hesitate to reach out—we’re here to help.

Posted 1 month ago

“The service from Titan was efficient. Unfortunately, the grapple broke on the first day. After further review, we realized there are some engineering flaws in the equipment. On the bright side Titan replaced the equipment without any hesitation and we got a new grapple. The only problem is, the new grapple has the exact same engineering flaws and will most likely break in the first 24 hours. Therefore, we are taking it to a professional welding shop and adding the necessary braces to make sure it does not break.”

Helpful Report

Posted 1 month ago

Hi! Thank you for taking the time to share your detailed feedback. We’re glad to hear that our team was able to assist you efficiently and provide a replacement without hesitation. However, we’re sorry to hear about your concerns regarding the grapple’s design and durability, and we understand your hesitation after experiencing an issue with the original unit. Upon checking, we can confirm that you were already assisted by our Product and Warranty Teams, and a resolution was provided for your concerns. We appreciate you bringing your feedback to our attention, and we’ll be sure to share your comments with the appropriate team for further review as we continue working to improve our products.

Posted 1 month ago

“It has been two weeks since I ordered my pallet forks attachment and I have received only one pallet fork. And now I’m getting the run around from FedEx and the company.”

Helpful Report

Posted 2 months ago

Hi! We’re sorry to hear about the confusion and frustration surrounding your pallet forks shipment. Upon checking the tracking information, it shows that the shipment was delivered. We understand your concern and encourage you to reach out to our support team if you’re still missing part of your order so we can review the shipment details and assist you further.

Posted 1 month ago

“The quick attach mounting does not fit on my quick attach tractor. Only one of my pins can secure the frame, the other is blocked by metal between a wide cutout and a narrow cutout. Then my 48" forks had some weld that had to be grinded down to fit the clearance of the frame to slide into position. Ultimately these were just inconveniences that slowed my first use down, but if you need a worry free first use proceed with caution. I do not plan on returning these because the overall quality is meeting my expectations, though their attention to detail hasn't impressed me.”

Helpful Report

Posted 2 months ago

Hi! Thank you for your detailed feedback. We're sorry to hear about the fitment issues and the extra work required to get your forks ready for use. We appreciate you sharing your experience, and we're glad to hear the overall quality met your expectations. Your comments regarding fitment and attention to detail will be shared with our product team as we continue working to improve our products.

Posted 2 months ago

“Poor design where the hydraulic lines are routed. The covers over the hydraulic lines going to the rams. Need to be mounted to the grapples not tack welded on to the rams. I’ll have to build new shields to cover the hydraulic lines. Very weak bolts and tack wells didn’t hold up. Only lasted maybe an hour before a small limb bent the cover and broke the hydraulic lines.”

Helpful Report

Posted 2 months ago

Hi! Thank you for taking the time to share your feedback. We're sorry to hear about the issues you experienced with the hydraulic line covers and understand how frustrating that must have been. We also confirmed that our Product Support and Warranty Team has already assisted you with this matter. If there's anything else we can help with, please don't hesitate to reach out—we're always happy to assist.

Posted 1 month ago

“They said it was compatible with a quick hitch but it isn't. You can't use fifth wheel hitch as it hits quick hitch.”

Helpful Report

Posted 2 months ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. If you’re not satisfied with your purchase, we offer a refund for up to 30 days after your order has been delivered, provided it is unused, in the original packaging and in new condition. Here's the link to our return policy for your reference, https://www.palletforks.com/return-policy.html If there’s anything further we can do, please don’t hesitate to reach out—we’re here to help.

Posted 2 months ago

“The shipping was a nighmare to get it . 3Weeks later also nowhere does it tell you it has to be welded together on the website I was expecting a nice box to show up but I got all flat steel plates I have to weld together .”

Helpful Report

Posted 2 months ago

Hi! We're sorry to hear about your experience. We understand how frustrating the shipping delay and the unexpected assembly requirements must have been. We appreciate your feedback and will share it with our team as we continue working to improve our product listings and customer experience. If there's anything we can still assist you with, please don't hesitate to reach out.

Posted 2 months ago

“We have not received the Pallet Fork Frame so the 2 forks we have received are worthless at this time. We order on June 6th. Shipped June 8th. Received 2 forks on the June 12th. No one knows where the frame is and Titan won't start a claim until June 24th.”

Helpful Report

Posted 2 months ago

Hi! Thank you for your feedback. We're sorry for the frustration and inconvenience caused by the delayed delivery of your pallet fork frame. Upon checking, we can confirm that the frame has since been delivered. We hope you've been able to put your pallet forks to use, but if you still have any questions or need further assistance, please don't hesitate to reach out—we're always happy to help.

Posted 1 month ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

Titan Attachments Reviews

Phone:

Email: