“The category 2 pins are the wrong size- larger than category 2 so theyโre not usable! Very poor quality control! Will not be buying any other Titan products!”
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. Please reach us at info@titanbrands.com if you require further assistance.
“Looks good. Sturdy and well built. Havenโt used it a lot yet as I just got it, but Iโm well satisfied that it looks to be a well built implement as advertised.”
“I was very surprised at the thickness of the base. It appears to be made of good quality steel and it was slightly heavy unpacking and lifting onto my machine.
I finally got the spears attached and I am quite happy with my purchase.
I wish there was a way to add photos.”
“the atttacnment works fine but looks like it has been used for a couple years, half the paint is missing on it fast shipping and was easy to order online”
Hello! Thank you for the positive feedback regarding your entire experience! Here at Titan we pride ourselves on positive customer experiences from purchase to delivery so we are overjoyed with this feedback. We hope to be able to serve you again!
“I lost $707,400 to a scam broker and thought it was gone forever until I contacted Supreme Asset Agency. Their team was highly professional, reliable, and worked tirelessly to recover my funds. They kept me informed throughout the process and delivered results. Iโm incredibly grateful for their help and would recommend them to anyone. Contact them through
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for assistance.”
“This Standard Series pallet fork frame handles the 60 inch forks with no problem as the frame is quality built like the other attachments I've purchased from Titan. We will be purchasing other attachments in the future.”
“I ordered a fronthoe with a 12" bucket. Tracking never showed that it left the facility. Fedex freight delivered a pallet. It had the arm but there's no bucket. I called, chatted, and emailed support. chat and email helped none. Phone rep took a message and a supervisor called me back. "The bucket shows delivered", "It wasn't on the pallet", "yes it was", "No it wasn't", Let us check with the carrier and see if we can find it. "we'll call you back tomorrow". 4 days later. Nothing. I didn't buy insurance. Why do I need to guarantee that you do your job? If your order a multiple piece order, good luck. I ordered another bucket because i don't expect much more out of them. It hasn't arrived either. I wonder how many buckets I need to order to actually get one?”
Hi. We sincerely apologize for the frustration caused by the delay. Upon checking, our support team has confirmed that all items were delivered. We understand your concerns and deeply regret the inconvenience this has caused. Unfortunately, once items are handed over to the carrier, we have limited control over the delivery process. We appreciate your patience. Please reach us at info@titanbrands.com if you require further assistance.
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