“I Have not recived this Item yet. I have called and talk to CS and have still not heard anything back from them about were this item is. all they said wass that the shipper has it.”
“Well built, it fits perfectly, the only thing I had an issue with was the headache rack was a little tall for the front opening door on my skidsteer-without the door it would have been perfect. I was able to do a little trimming to make it work for me. The receiver hitch adds an extra bonus that would easily cost another $200 if you had to buy the attachment separately.”
“Bale spear is heavy duty and I am very satisfied with its quality and performance. Shipping was fast and the overall experience was quick and easy. Would highly recommend ordering attachments through titan.”
“The pallet forks shiped fast arrived early. Happy with the construction of the rack and forks it's a very solid unit. I have the Euro Global loader mounting system and everything fit my loader perfectly.”
“Rick grapple tubing has cracks in it. Only used it 5 hrs and this. Will not exchange or do anything to help. Told me to take it to a welding shop. I will load pics and video if possible. Not seeing a location to do that.”
Hi. We apologize for the inconvenience. Upon checking, I see that you’ve already been assisted by one of our support team members. Unfortunately, since the grapple was purchased through a dealer who acquired it at an auction, we are unable to locate the original order details in our system to verify warranty coverage. As previously suggested, you may consider having the tubing inspected and repaired by a local welding shop. We understand this isn’t the ideal resolution, and we truly appreciate your understanding given the circumstances. Please reach us at info@titanbrands.com if you require further assistance.
“1 star only because 0 isn't an option. I purchased a set of 42" pallet forks from their website. They sent 1 42" and one 48" fork. Went round and round with customer service about paying the difference to upgrade to the 48" since I had half anyway. Finally, they said the only option was sending the 42" to me and me shipping the 48" back. After months they never sent the new fork and are still refusing to correct their error.”
Hi. We’re truly sorry for the experience you've had. Upon review, our customer support team did assist you, but we haven’t received a response since July. Unfortunately, due to the time that has passed, the order no longer qualifies for a replacement. We understand this is frustrating and appreciate your understanding. Please reach us at info@titanbrands.com if you require further assistance.
“Pallet was delivered fast, 3 days after being ordered. I was disapointed that the cage holding the landscape rake was upside down on the pallet leading to paint damage on frame and frustration of removing the rake from the pallet. Do not expect any instructions on assembley. Go to Youtube for help. It went together well.”
English
