Hi. We apologize for the volume of emails you've received after placing your order. We understand how this can be overwhelming. Our goal is to keep you informed at every step of the process, but we’ll take your comments into account to improve the experience. If you ever wish to adjust your email preferences, please feel free to reach out to our customer support team, and we’ll be happy to assist you. Please reach us at info@titanbrands.com if you require further assistance.
“fast delivery, very well built and nice looking. Only compliant the 2" sq reciever is a little over size witch makes the ball mount loose in the reciever, still works fine.”
“I canceled this order, but they shipped it anyway.
I'm not sure how much of my money I can recover selling it due to the shipping damage and scratches.”
Hello, please accept our sincere apologies if your cancellation request was not honored when you contacted us. We are unable to make adjustments to many orders once they have been placed due to the quick turnaround time. If you’re not satisfied with your purchase, we offer a refund for up to 30 days after your order has been delivered, provided it is unused, in the original packaging and in new condition. Here's the link to our return policy for your reference, https://www.palletforks.com/return-policy.html. Please reach us at info@titanbrands.com if you require further assistance.
“I was extremely pleased with my first purchase from Titan Attachments. We purchased a front hay frame + spear + stabilizer bars with the JD pin attachment. The price was unbeatable and although the frame was backordered - it came in the expected time frame and their customer service was very pleasant to deal with. Highly recommend!”
Hello, please accept our sincere apologies if parts of your order are missing. Your feedback will certainly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the items prior to delivery to guarantee that they are complete. I checked your account and found that you had already spoken with one of our product specialists, who had placed your replacement order. Please email us at info@titanbrands.com if you require further assistance.
“Very heavy duty and the quality is great. Took a few minutes to assemble it which worked out great as I had a use for it right away. This is my second Titan product and I expect to add some more.”
“Works great. I put it on a 5075E tractor with 520M loader. I did run the hydraulic hoses routed through the loader frame so it looks like it is factory installed.”
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