“I haven't had a chance to use this dozer blade yet since we have not yet had any snow. But I'm all set for when it does snow! It seems to be well built and nice looking. And I love the angle feature. I did add some anti-slip tape to a couple of spots for my safety when climbing into my Bobcat.”
Hi. We're sorry to hear that you've had a negative experience with our customer service. We're always looking for ways to improve and would appreciate the opportunity to address any concerns you may have. Please feel free to reach out to us directly. Please reach us at info@titanbrands.com if you require further assistance.
“Good service. Quick delivery. Product intact on reception. The fittings for the side and centre links were too large for the 3 point hitch fittings on my tractor, so i will have to search around for bushings that will allow me to properly fit the connection.”
“My ballast box arrived well packed and undamaged. I was able to fill it with 300lbs of gravel, and it can handle it no problem. Only flaw is the sticker label was attached crooked.”
“The attachment works wonderfully, and my purchasing experience was very good an the sales person that helped me was a Man named SCOTT and he was very helpful and professional,Thanks Titan”
“I am giving the pallet forks and hay bale spears a 4, only because we have not had need to use them at this point in time. I will say we are happy with their structure and weight. We are positive that they will do whatever we need of them. Also, have to give kudos for the free shipping. Love that they were delivered directly to our location.”
“I bought a Stump Bucket for a J.D. tractor, hook and pin. The pins did not align with the holes on the tractor, so I have a choice of paying shipping to return it or hiring a welder to move the pin. I won't buy anything from here again.”
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. Please reach us at info@titanbrands.com if you require further assistance.
“Good service quick delivery. Little disappointed about the shape it was in when delivered. Scuffed up and bent on top bar of the frame. Powder coating coming off forks already. Looke like someone used it before it came to me.”
Hello, please accept our sincere apologies if the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. If there are any severe damages to the item that affect its functionality, feel free to reach out. You may contact us at info@titanbrands.com if you require additional assistance.
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