Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. Please reach us at info@titanbrands.com if you require further assistance.
“The bolts you sent to attach the blade on the middle buster plow where long enough but I ran out of thread 1 1/2" before they could get tight, wrong bolts.”
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. Please reach us at info@titanbrands.com if you require further assistance.
“Both my items came in late and damaged without any help front titan! Highly suggest you don’t order from them and order elsewhere. No one to help with damages”
Hello, please accept our sincere apologies if the item you received was damaged in transit. We value our customers' feedback and are constantly working with shipping providers to enhance our packaging so that it can survive the rigors of transit. I checked your account and found that you had already spoken with one of our product specialists, who had placed your replacement order. Please email us at info@titanbrands.com if you require further assistance.
“Don't buy from titan their return policy is horrible,plus alot of equipment is made in china.
I bought a grapple for my tractor , I was concerned about the weight of the grapple.
I talked to technical support, titan said weight should not be a problem for the size of my tractor. The grapple is way to heavy for my tractor, I'm willing to pay titans shipping cost to return the grapple,even after I bought a lighter weight grapple from titan wants me to pay a restocking fee of 20% to return the heavy grapple,that was never used.
Now that I realize a lot of titans equipment is made in china and titans return policy I won't be buying from them!!”
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. I checked your account and found that you had already spoken with one of our product and warranty specialists who assisted you with your concern and processed the return for you. You can contact us at info@titanbrands.com if you require additional assistance.
Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.palletforks.com/hc/en-us/requests/new?ticket_form_id=360001282752. The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. Please reach us at info@titanbrands.com if you require further assistance.
“I do not recommend using SISA Freight. I assumed what I purchased was made in the USA but it was not. I do not plan to purchase any "knot off" products from you it to future!!”
“Your staff is awesome. Grace Pusag helped me get my 10% off that I forgot to apply when I ordered the hay spear. I received my hay spear in just a few days .”
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