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Titan AV Reviews

4.8 Rating 1,325 Reviews

96 %

of reviewers recommend Titan AV

Company Reviews

Product Reviews

4.8

Based on 1,325 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Titan AV:

We are Titan AV. Our solutions help Event Producers, AV Installers, and DIYers to set up and bump out with no costly hiccups.

We’re focused on bettering our people and products. Whether that’s through our recycling, manufacturing, or safety initiatives, our collective goal is to grow responsibly. Which is why we put our products through some of the most rigorous tests imaginable. We break it so you don’t!

We design products to solve problems, look good, save time and live tough. We examine every material and detail, so anytime you set up with Titan AV you can rest assured it won’t let you down. Set ups without the hiccups!

Visit Website

Phone:

07 3423 3463

Email:

sales@titanav.co

Location:

244 Earnshaw Road,
Northgate
Queensland
4013

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25

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As advertised”

“Good quality products, representing value for money and quick delivery”

“First time ordering direct from VFM website. Found the site easy enough to navigate. Pricing was good on most items I checked, especially item on special I bought (road case). Delivery was fast. A good experience - well done. Cheers.”

“I have not used the product yet”

“Foam arrived all foamy...”

“Chassis plate came with cage nuts (awesome) but the TRS chassis connector didn't come with screws.. slightly annoying. Can't really whinge for the price and usually VFM is really good with this.. just a minor inconvenience.”

“All items I received look like they’re good quality and the overall price was fantastic.”

“As it turned out my purchase was need in a hurry and the team at VFM were more than willing to help and credited the postage back to my account. I'm sure i can find a million things to spend it on in store... Thanks Guys and Girls...”

“Good service, speedy delivery”

“Good service”

“Great prices and very fast delivery. Website could be improved as a lot of the product photos were not attached.”

“Perfect except for no free shipping despite being $140 order”

“Good. Shipping was a bit slow.”

“The flat rate freight is good value (not for real small orders, admittedly), but does come quite quickly and reliably.”

“Great experience will visit again”

“Had an issue but they resolved it for me perfectly. Cheers!”

Hi James, Thank you for contacting us. Sorry to hear the second carton was not delivered. As discussed we have dispatched the missing laptop shelf to you. Our sincere apologies. If you have any further issues please feel free to contact us directly on sales@vfmgroup.com.au Thanks, VFM Team

“road cases are way to big for speakers”

Hi Andrew, Thanks for leaving feedback. These cases are universal and designed for different brands of speakers. Regards, VFM Group

“Product and service was good from vfm but the parcel carrier left a bit to be desired!”

“great”

“All good things to say about VFM and the buying experience. Priced well, smooth sending service. However, I'd say that their use of Toll Logistics for deliveries means that their estimated delivery times are woefully inaccurate, as the tracking email from VFM reports Toll's 'initial' estimated delivery date. Item arrived 3 business days after the initial email, which was a little disappointing.”

HI Nicholas, Sorry to hear about you bad experience with Toll. We have passed this information on to our operations team and also given feedback to Toll. Regards, VFM Group

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Titan AV is rated 4.8 based on 1,325 reviews