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Titan AV Reviews

4.8 Rating 1,325 Reviews

96 %

of reviewers recommend Titan AV

Company Reviews

Product Reviews

4.8

Based on 1,325 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Titan AV:

We are Titan AV. Our solutions help Event Producers, AV Installers, and DIYers to set up and bump out with no costly hiccups.

We’re focused on bettering our people and products. Whether that’s through our recycling, manufacturing, or safety initiatives, our collective goal is to grow responsibly. Which is why we put our products through some of the most rigorous tests imaginable. We break it so you don’t!

We design products to solve problems, look good, save time and live tough. We examine every material and detail, so anytime you set up with Titan AV you can rest assured it won’t let you down. Set ups without the hiccups!

Visit Website

Phone:

07 3423 3463

Email:

sales@titanav.co

Location:

244 Earnshaw Road,
Northgate
Queensland
4013

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Titan AV 5 star review on 18th July 2023

25

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you, your product has arrived but I have not used them yet.”

“I was actually really happy with the delivery. It was quick and it was almost in perfect shape. It just had a scuff mark on the metal but other than that, it was perfect”

“Great service, product was as expected and easy to use.”

“Very happy with the customer service and received the product very quickly. We have noticed upon cutting one of the 1m x 1m x 100mm blocks, that it was quite out of square. We found around 10-20mm over 1m blocks.”

“Handy parts for what I need.”

“Products are always good quality, as described, delivery is prompt & good prices.”

“Definitely you should not use Australia post as delivery company. I'm still receiving message from them that the delivery of product is being disrupted after 3 weeks waiting.”

“Great product, arrived in good order & on time, have not used it yet but sure it’ll work well.”

“Product delivered promptly, given difficulties with deliveries due to Covid. Material was as ordered, good quality and will fulfill the needs of the job in hand”

“Fantastic product but purchase experience was tainted by delivery time. VFM communication and commitment to resolving late delivery was appreciated.”

Hi Mark, Sorry to hear your order hasn't arrived yet. We have lodged an enquiry with Auspost. We will update you once we hear back. In the meantime if we can assist any further please email us at sales@vfmgroup.com.au or call 07 3423 3463. Regards, VFM Group

“First order was incorrect but the staff were very efficient at rectifying the mistake, happy with the service.”

“Thank you the purchase went smoothly. The Piano cover arrived 8 days after the posted arrival date, but no dramas with that. the cover itself is excellent quality.”

“Good service best place to buy cables”

“As a private citizen and not attached to a company, I found that I was treated no less important and the service and delivery were very good.”

“Product exactly what I expected and delivery was prompt and efficient.”

“Great bunch of guys, always friendly and helpful. I'll keep going back.”

“Speedy service fantastic”

“Quick easy sale & transaction online. Fast delivery using Australia Post.”

“This product was a substitute for an item consistently out of stock. It was slightly unsuitable due to the height being less then that of the item it was replacing.”

“The guys and gals in there are helpful while the gear they sell is budget conscious its not rubbish and the after sales, support is excellent.”

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Titan AV is rated 4.8 based on 1,325 reviews