Titan AV Reviews

Name: Titan AV
Address: 244 Earnshaw Road, Northgate, Queensland
Rating: 4.80

4.8 Rating 1,405 Reviews

96 %

of reviewers recommend Titan AV

4.8

Based on 1,405 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Titan AV:

We are Titan AV. Our solutions help Event Producers, AV Installers, and DIYers to set up and bump out with no costly hiccups.

We’re focused on bettering our people and products. Whether that’s through our recycling, manufacturing, or safety initiatives, our collective goal is to grow responsibly. Which is why we put our products through some of the most rigorous tests imaginable. We break it so you don’t!

We design products to solve problems, look good, save time and live tough. We examine every material and detail, so anytime you set up with Titan AV you can rest assured it won’t let you down. Set ups without the hiccups!

Visit Website

Phone:

07 3423 3463

Email:

sales@titanav.co

Location:

244 Earnshaw Road,
Northgate
Queensland
4013

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great prices and very fast delivery. Website could be improved as a lot of the product photos were not attached.”

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“Perfect except for no free shipping despite being $140 order”

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“Good. Shipping was a bit slow.”

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“The flat rate freight is good value (not for real small orders, admittedly), but does come quite quickly and reliably.”

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“Great experience will visit again”

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“Pros: Prompt delivery after a smooth shopping cart experience. Excellent build quality for the 18RU Adjustable Open Rack/In Server Cabinet Rack that I purchased. For the price, the design and build quality exceeded my expectations. Assembly was fairly straight forward and I was very pleased with the assembled unit. Great value for money! Cons: Unfortunately there was 1 nut and bolt missing in the assembly parts provided (But that's not too bad... I can probably find a spare nut and bolt around here somewhere...).”

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“Good”

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“All good thanks”

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“v goog”

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“Product and service was good from vfm but the parcel carrier left a bit to be desired!”

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“Your Service was very good. Unfortunately the courier you are using Fastway are very poor service indeed. I would not be purchasing from a company that uses this courier service from now on.”

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“Product as specified and well constructed. Delivery took a little longer than advised.”

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“Cheap delivery costs however, parcel arrived 1 week later than estimated.”

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“Shipping was fairly fast and product is good. Overall good experience.”

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“A great price, email communication from vfm and then the tracked delivery arrived prior to estimated arrival date.”

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“Excellent service and product.Good service and prompt delivery.”

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“No complaints, delivery arrived as expected.”

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“Very quick responses to order email & question email. Great dealing with VFM. Headset & Lapel Mic. is great & in very handy, lightweight, carry case. Headset is a little big for me but I think I can maybe ‘re-shape’ that. TOLL Delivery service however sent several emails & several texts, (many duplicated), & failed to deliver my item on 2 occasions - one of which we were definitely home.”

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“OK thanks Freight took longer than indicated by 3 days.”

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“VFM audio delivered the product on time and worthy of 5 stars. The product itself I would not rate 5 stars because it was very difficult to assemble due to the screw rod being about 5mm too short for a sturdy construction. I would recommend VFM audio highly but I would be wary of this product.”

Helpful Report

Hi Janine, Thank you for taking the time to leave a review. Sorry to hear you are not satisfied with these stands. As we sell 100's of these stands we would be grateful if you would please send us a photo of the issue to sales@vfmaudio.com.au and the team can assist you from there. Kind regards, VFM

Titan AV is rated 4.8 based on 1,405 reviews