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TJ Hughes Reviews

3.5 Rating 711 Reviews

59 %

of reviewers recommend TJ Hughes

Company Reviews

Product Reviews

3.5

Based on 711 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat

Visit Website

Phone:

06865192

Location:

Hughes House London Road
Liverpool
L3 8JA

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TJ Hughes 1 star review on 2nd October 2022

TJ Hughes 1 star review on 2nd October 2022

TJ Hughes 1 star review on 17th August 2022

TJ Hughes 1 star review on 24th February 2021

TJ Hughes 1 star review on 24th February 2021

TJ Hughes 1 star review on 8th August 2017

TJ Hughes 1 star review on 8th August 2017

10

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have always been pleased with products from TJHughes, good value and very good prices. Very upset when you closed your Watford branch”

Posted 7 years ago

Hi Vera, Thank you for taking the time to review your purchase with us, we are pleased you are satisfied with our service and have left such positive feedback. We are always looking for locations to expand the business once more, so will pass your request over to the property department. Kindest regards, TJ Hughes

Posted 7 years ago

“No hassle ordering,prompt attention and very good delivery. -satisfied customers thanksxxx shame no catalogue, availablexxx love the shop”

Posted 7 years ago

Thank you for taking the time to review your purchase with us, we are pleased you are satisfied with our service and have left such positive feedback. Kindest regards, TJ Hughes

Posted 7 years ago

“Easy to obtain product and quickly delivered no problems with firm.”

Posted 7 years ago

Thank you for taking the time to review your purchase with us, we are pleased you are satisfied with our service and have left such positive feedback. Kindest regards, TJ Hughes

Posted 7 years ago

“hi, i think this is the first time i have shop with tj hughes and what i bought was just fine, i rate this site as top 4 goods and very cheap, i now have them in my browers 4 more goods when i want them, i would like 2 say well done tj hughes 4 great goods. regards michael Hill ps the only thing i would like from them is a account u can pay mthly which would save u a lot of time.”

Posted 7 years ago

Thank you for taking the time to review your purchase with us, we are pleased you are satisfied with our service and have left such positive feedback. Kindest regards, TJ Hughes

Posted 7 years ago

“Calvin Kline men's underwear these are so nice I'm ordering more for my husband xx”

Posted 7 years ago

Thank you for taking the time to review your purchase with us, we are pleased you are satisfied with our service and have left such positive feedback. Kindest regards, TJ Hughes

Posted 7 years ago

“Very happy with purchase had a problem with courier email tj hughes and they sorted it that day thanks they had to redirect goods to royal mail very speedy delivery thanks again”

Posted 7 years ago

Thank you for taking the time to review your purchase with us, we are pleased you are satisfied with our service and have left such positive feedback. Kindest regards, TJ Hughes

Posted 7 years ago

“My order wasn't in stock but was kept informed and order was delivered in time for Christmas so no issues”

Posted 7 years ago

Thank you for taking the time to review your purchase with us, we are pleased you are satisfied with our service and have left such positive feedback. Kindest regards, TJ Hughes

Posted 7 years ago

“A good store but is dated and poorly maintained in eastbourne. Always use for fragrances. Use online shopping too which is efficient and good calue”

Posted 7 years ago

Thank you for taking the time to review your purchase with us, we are pleased you are satisfied with our service and have left such positive feedback. Kindest regards, TJ Hughes

Posted 7 years ago

“Long wait for delivery and I wanted Items before Christmas. I was given three delivery dates the last being 23 December and Items did not arrive on that date. I contacted to complain but no apology or explanation given just another email giving a date after Christmas. I accepted this late delivery and got as far as hanging the first pair of curtains. One curtain was at least 3cm longer than another and the lining on a second curtain was visibly hanging below the bottom hem line. I arranged to return the curtains personally to TJ Hughes Triumph Way Depot and did this at 12.00 on 29 December. I am currently awaiting a full refund. This is the worst on-line ordering and delivery service I have ever experienced and the goods were of a very poor standard obviously made in a factory without any quality controls. Never Again!”

Posted 7 years ago

Hi John, Thank you for taking the time to write your review and providing us with feedback that we can use to improve our service. We have looked into your order and can see that the goods were delivered on 23/12/16 as advised by yourself to the Customer Service team on 24/12/16. The Team were advised that the items were faulty to which you were offered the free collection processes that could be used to facilitate the refund you requested. We can see that you advised that you wanted to return the goods yourself directly and are currently in the position waiting the refund to be transferred into your account. We sincerely apologise that you have had to endure the delays of our couriers and hope that this does not deter you permanently from shopping with us. Kind regards, TJ Hughes

Posted 7 years ago

“Placed my order..paid..was delivered in a couple of days...well packed..job done!!!”

Posted 7 years ago

Thank you for taking the time to write a review, we are pleased you are satisfied with our service and have left such positive feedback. Kindest regards, TJ Hughes

Posted 7 years ago

“ordered boxer shorts, but they took nearly 2 weeks to come”

Posted 7 years ago

Thank you for taking the time to write your review and for the feedback you have provided. Unfortunately delivery over the Christmas period was extended to 14 days - but we would like to apologise we didn’t get it to you much faster. Kind regards, TJ Hughes

Posted 7 years ago

“Items received promptly - was advised every step of the way on delivery - securely packaged - pleased with service given”

Posted 7 years ago

Thank you for taking the time to write a review, we are pleased you are satisfied with our service and have left such positive feedback. Kindest regards, TJ Hughes

Posted 7 years ago

“Dissapointed that i paid £3.95 pp and the product's took nearly 7 days to be delivered”

Posted 7 years ago

Hi Deborah, Thank you for taking the time to write your review and for the feedback you have provided. Unfortunately delivery over the Christmas period was extended to 14 days - but we would like to apologise we didn’t get it to you much faster. Once again, thank you for your feedback - it is appreciated. Kind regards, TJ Hughes

Posted 7 years ago

“Recently purchased a kettle, to find on/off switch failed to work, so contacted company and they sent me a replacement within the week, with instructions how to return faulty item. So was satisfied with the outcome.”

Posted 7 years ago

Hi Elaine, Thank you for taking the time to write a review, we are pleased you are satisfied with our service and have left such positive feedback. Kindest regards, TJ Hughes

Posted 7 years ago

“I purchased Davidoff Cool Water EDT and double checked via the product photo that it was indeed an EDT spray. It arrived after almost 2 weeks and was the cheap Aftershave Splash (non-spray). I have incredibly upset as it wasn't the item I wanted and was too embarrassed to give it as a present. After a delayed response from Customer 'Service' I was told I had got what I had ordered. It took days and numerous emails where I literally had to bullet point the ways in which it was mis-sold for T J Hughes to admit their error and offer me a £5 store credit (I will probably never use), they offered to send me the correct item once they were in receipt of the incorrect one. Far too much hassle to find someone with a printer/get it posted and the event i purchased it for had passed.”

Posted 7 years ago

Hi Shelley, Thank you for taking the time to write a review, we are sorry to hear you received the incorrect item and we apologise for the level of Customer Service you received and we will be reviewing the situation to improve upon for future circumstances. It is unfortunate that we have lost your custom, and we hope this will not have deterred you indefinitely. Kind regards, TJ Hughes

Posted 7 years ago

“Good price, smooth transaction, prompt delivery. Perfect service.”

Posted 7 years ago

Hi Victorira, Thank you for taking the time to write a review, we are pleased you are satisfied with our service and have left such positive feedback. Kindest regards, TJ Hughes

Posted 7 years ago

“very competitve price for the pefume and delivery was right on schedule”

Posted 7 years ago

Hi Ian, Thank you for taking the time to write a review, we are pleased you are satisfied with our service and have left such positive feedback. Kindest regards, TJ Hughes

Posted 7 years ago

“First class spot on will definitely use TJ Hughes on line again.”

Posted 7 years ago

Hi Mrs Rita Lynn, Thank you for taking the time to write a review, we are pleased you are satisfied with our service and have left such positive feedback. Kindest regards, TJ Hughes

Posted 7 years ago

“Purchased 2 items and came separately wrapped nicely and for the price what a bargain. Will now keep buying online. I don't TJ Highes locally but ll not need it as the online service is superby.”

Posted 7 years ago

Hi Isaac,Thank you for taking the time to write a review, we are pleased you are satisfied with our service and have left such positive feedback. Kindest regards, TJ Hughes

Posted 7 years ago

“ITEM AS SPECIFIED ARRIVED ON TIME.”

Posted 7 years ago

Hi Michael, Thank you for taking the time to write a review, we are pleased you are satisfied with our service and have left such positive feedback. Kindest regards, TJ Hughes

Posted 7 years ago

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TJ Hughes is rated 3.5 based on 711 reviews